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The purpose of this paper is to consider the use of temporary storage offered by intermodal transshipment points to position some stock of fast moving consumer goods in advance of demand; this floating stock concept combines transport and inventory management. Intermodal transport is compared with direct road transport for a supply chain.

First an analytical comparison is made which shows that the floating stock concept has advantages in inventories over pure road and intermodal transport. Next, a simulation study of a real case is made which quantifies the cost‐differences in detail.

It is found that both storage costs can be lowered and shorter response times be gotten by sending shipments in advance to intermodal terminals. The advance positioning can offset the disadvantage of a longer transit time in intermodal transport.

Demand needs to be somewhat predictable. The pooling effects depend on geographical layout of the customers. The availability of intermodal transport options is based on the situation in Western Europe.

The floating stock concept considers both the transport and inventory issues. By positioning some of the stock at transshipment points close to the customer in anticipation of demand, the concept can yield lower inventory costs as well as a lower customer lead time. The benefit for logistics service providers is a more regular supply chain. Using intermodal transport provides an opportunity to green the supply chain as the environmental impact per ton/kilometer is lower than road transport.

This paper draws on the areas of logistics and inventory management to consider the choice of transport mode; most studies look at these issues in isolation. Considering the holding and storage costs in addition to the distribution strategy enables a more thorough comparison of the transport modes.

The purpose of this paper is to investigate the data profile of manufacturing small and medium enterprises (SMEs) with specific emphasis on understanding the data readiness of SMEs for discrete event simulation (DES) modelling.

Research was conducted through a review of literature and a survey research strategy of manufacturing SMEs.

This paper illustrates the data profile of manufacturing SMEs. Insight is provided on the types of data collected by SMEs, the collection methods used and how these data are stored by the SMEs. Additionally size and age effects are considered. Based on this data profile, conclusions are made regarding an indication of data readiness of manufacturing SMEs for DES modelling.

This research is focused specifically on manufacturing SMEs in Ireland, other countries and sectors are not investigated.

This paper provides owner-managers and senior management insight into the data profile of manufacturing SMEs and their potential for utilisation of DES for performance improvement and decision support.

This paper addresses the gaps that exist in the knowledge of the data profile of manufacturing SMEs and consequently the status of this profile with regard to the readiness of SMEs for DES modelling.

After completion of the case study, the students will be able to appraise the importance of different methods of location planning in warehouse selection, analyze the load distance values for warehouse location and choose the optimum location based on the load distance analysis.

DB Builders, a prominent Indian construction company, faced a crucial decision in selecting an ideal storage warehouse for a project involving 100 flats spread across five locations. Mr Vijay Kumar, an experienced material handling expert, was entrusted with this task as part of transitioning the company’s material allocation system toward centralization. Using practical travel distances, Kumar meticulously scouted four potential warehouse locations. The selection process hinged on three primary factors: load, distance to apartment sites, safety and cost of the premises, each carrying specific weightage. The project planning department provided scores for safety and cost, helping evaluate the options. This unique challenge arises due to varying material requirements across the apartment locations, demanding an efficient warehouse planning. The selection of the optimal storage warehouse holds paramount importance in facilitating the smooth execution of these larger projects. Kumar’s expertise and strategic decision-making are pivotal in ensuring a seamless transition toward centralized material handling, which is essential for the company’s future success.

This teaching activity is aimed at introductory/basic courses in Bachelors and Masters of Business administration.

Teaching notes are available for educators only.

CSS 9: Operations and Logistics.

This paper presents the findings of a one‐year study concerned with the development and testing of an information storage tool designed to empower maintenance operatives on location by means of low cost 2D barcodes. A recurring problem for maintenance engineers is the inability to access reliable and in‐depth information about products or assemblies when on location. The scope of information which might be required is often difficult to foresee. Information about plant, distribution and cabling systems can be complex and involve sizeable amounts of data provided by the manufacturer. Added to this is the maintenance history which accrues to each and every item within a facility. The study sought to establish whether there was a low‐cost method for making both product information and maintenance history accessible on the job. Findings from the study suggest that 2D barcoding is one of several possible solutions which can provide practical benefits for a maintenance management programme bringing direct and indirect cost savings.

Nowadays, to operate securely and legally and to achieve business objectives, secure valuable assets and support uninterrupted business processes, all organizations need to match a lot of internal and external compliance regulations such as laws, standards, guidelines, policies, specifications and procedures. An integrated system able to manage information security (IS) for their intranets in the new cyberspace while processing tremendous amounts of IS-related data coming in various formats is required as never before. These data, after being collected and analyzed, should be evaluated in real-time from an IS incident viewpoint, to identify an incident’s source, consider its type, weigh its consequences, visualize its vector, associate all target systems, prioritize countermeasures and offer mitigation solutions with weighted impact relevance. Different security information and event management (SIEM) systems cope with this routine and usually complicated work by rapid detection of IS incidents and further appropriate response. Modern challenges dictate the need to build these systems using advanced technologies such as the blockchain (BC) technologies (BCTs). The purpose of this study is to design a new BC-based SIEM 3.0 system and propose a methodology for its evaluation.

Modern challenges dictate the need to build these systems using advanced technologies such as the BC technologies. Many internet resources argue that the BCT suits the intrusion detection objectives very well, but they do not mention how to implement it.

After a brief analysis of the BC concept and the evolution of SIEM systems, this paper presents the main ideas on designing the next-generation BC-based SIEM 3.0 systems, for the first time in open access publications, including a convolution method for solving the scalability issue for ever-growing BC size. This new approach makes it possible not to simply modify SIEM systems in an evolutionary manner, but to bring their next generation to a qualitatively new and higher level of IS event management in the future.

The most important area of the future work is to bring this proposed system to life. The implementation, deployment and testing onto a real-world network would also allow people to see its viability or show that a more sophisticated model should be worked out. After developing the design basics, we are ready to determine the directions of the most promising studies. What are the main criteria and principles, according to which the organization will select events from PEL for creating one BC block? What is the optimal number of nodes in the organization’s BC, depending on its network assets, services provided and the number of events that occur in its network? How to build and host the SIEM 3.0 BC infrastructure? How to arrange streaming analytics of block’s content containing events taking place in the network? How to design the BC middleware as software that enables staff to interact with BC blocks to provide services like IS events correlation? How to visualize the results obtained to find insights and patterns in historical BC data for better IS management? How to predict the emergence of IS events in the future? This list of questions can be continued indefinitely for a full-fledged design of SIEM 3.0.

This paper shows the full applicability of the BC concept to the creation of the next-generation SIEM 3.0 systems that are designed to detect IS incidents in a modern, fully interconnected organization’s network environment. The authors’ attempt to begin with a detailed description of the basics for a BC-based SIEM 3.0 system design is presented, as well as the evaluation methodology for the resulting product.

The authors believe that their new revolutionary approach makes it possible not to simply modify SIEM systems in an evolutionary manner, but to bring their next generation to a qualitatively new and higher level of IS event management in the future. They hope that this paper will evoke a lively response in this segment of the security controls market from both theorists and direct developers of living systems that will implement the above approach.

This paper is an appraisal of the current word processing scene as it could apply to librarians and information workers. Some of the problems that are arising due to the introduction or proposed introduction of new technology are described and the concept of evolution rather than revolution is strongly proposed. A description of the systems available and the applications which could be of use to the profession are highlighted. The problems of acquiring equipment and, particularly, the choice some people are having to make between word processors and microcomputers is covered in some detail.

To be able to continuously provide affordable services to consumers, managers of critical infrastructure (CI) maintenance supply networks have to balance investments in resilience with costs. At the same time, CI providers need to consider factors that influence resilience such as the geographical spread or the location of the network. This study aims to contextualize supply chain resilience knowledge by exploring how maintenance resource configurations impact resilience and costs in CI supply networks.

An in-depth longitudinal single case study of a representative CI provider that has centralized its maintenance supply network is used. Data were collected before and after the change to evaluate the effect of the changes on the maintenance supply network.

This study shows that in this specific CI maintenance context, structural resource choices such as the quantity or location of spare parts and tools, the creation and exploitation of tacit knowledge and staff motivation impact both resilience and costs due to geographical spread, network location and other network properties.

This study extends general supply chain resilience knowledge to a new setting (i.e. CI) and shows how existing insights apply in this context. More specifically, it is shown that even in engineered supply networks there is a need to consider the effect of human agency on resilience as the creation and exploitation of tacit knowledge are of immense importance in managing the network. In addition, the relationship between normal accidents theory and high reliability theory (HRT) is revisited as findings indicate that HRT is also important after a disruption has taken place.

Surgical services are settings where resilient performance (RP) is necessary to cope with a wide range of variabilities. Although RP can benefit from a supportive built environment (BE), prior studies have focused on the operating room, giving scant attention to support areas. This study takes a broader perspective, aiming at developing BE design knowledge supportive of RP at the surgical service as a whole.

Seven BE design prescriptions developed in a previous work in the context of internal logistics of hospitals, and thus addressing interactions between workspaces, were used as a point of departure. The prescriptions were used as a data analysis framework in a case study of the surgical service of a medium-sized private hospital. The scope of the study included surgical and support areas, in addition to workflows involving patients and family members, staff, equipment, sterile instruments and materials, supplies, and waste. Data collection included document analysis, observations, interviews, and meetings with hospital staff.

Results identified 60 examples of using the prescriptions, 77% of which were related to areas other than the operating rooms. The developed design knowledge is framed as a set of prescriptions, examples, and their association to workflows and areas, indicating where it should be applied.

The design knowledge is new in surgical services and offers guidance to both BE and logistics designers.

Companies using just‐in‐time principles are currently moving from centralized to decentralized storage areas. A question that needs to be addressed is whether this move is cost efficient. Presents a costing model which can be used to determine if further consideration should be given to decentralized storage in a facility currently utilizing centralized storage. Evaluates whether the savings in material handling flow costs associated with moving from centralized to decentralized storage outweighs the additional costs associated with implementing and utilizing decentralized storage for a designated period of time. Through the process of solving the cost model, a new layout will be created for the decentralized storage system. The layout includes the placement of the additional material storage and receipt areas as well as the rearrangement of the other departments in the facility.

Distributed trust technologies, such as blockchain, propose to permit peer-to-peer transactions without trusted third parties. Yet not all implementations of such technologies fully decentralize. Information professionals make strategic choices about the level of decentralization when implementing such solutions, and many organizations are taking a hybrid (i.e. partially decentralized) approach to the implementation of distributed trust technologies. This paper conjectures that while hybrid approaches may resolve some challenges of decentralizing information governance, they also introduce others. To better understand these challenges, this paper aims first to elaborate a framework that conceptualizes a centralized–decentralized information governance continuum along three distinct dimensions: custody, ownership and right to access data. This paper then applies this framework to two illustrative blockchain case studies – a pilot Brazilian land transfer recording solution and a Canadian health data consent sharing project – to exemplify how the current transition state of blockchain pilots straddles both the old (centralized) and new (decentralized) worlds. Finally, this paper outlines the novel challenges that hybrid approaches introduce for information governance and what information professionals should do to navigate this thorny transition period. Counterintuitively, it may be much better for information professionals to embrace decentralization when implementing distributed trust technologies, as hybrid models could offer the worst of both the centralized and future decentralized worlds when consideration is given to the balance between information governance risks and new strategic business opportunities.

This paper illustrates how blockchain is transforming organizations and societies by highlighting new strategic information governance challenges using our original analytic framework in two detailed blockchain case studies – a pilot solution in Brazil to record land transfers (Flores et al., 2018) and another in Canada to handle health data sharing consent (Hofman et al., 2018). The two case studies represent research output of the first phase of an ongoing multidisciplinary research project focused on gaining an understanding of how blockchain technology generates organizational, societal and data transformations and challenges. The analytic framework was developed inductively from a thematic synthesis of the findings of the case studies conducted under the auspices of this research project. Each case discussed in detail in this paper was chosen from among the project's case studies, as it represents a desire to move away from the old centralized world of information governance to a new decentralized one. However, each case study also represents and embodies a transition state between the old and new worlds and highlights many of the associated strategic information governance challenges.

Decentralization continues to disrupt organizations and societies. New emerging distributed trust technologies such as blockchain break the old rules with respect to the trust and authority structures of organizations and how records and data are created, managed and used. While governments and businesses around the world clearly see value in this technology to drive business efficiency, open up new market opportunities and create new forms of value, these advantages will not come without challenges. For information executives then, the question is not if they will be disrupted, but how. Understanding the how as will be discussed in this paper provides the business know how to leverage the incredible innovation and transformation that decentralized trust technology enables before being leapfrogged by another organization. It requires a change of mindset to consider an organization as one part of a broader ecosystem, and for those who successfully do so, this paper views this as a strategic opportunity for those responsible for strategic information governance to design the future instead of being disrupted by it.

This paper presents a novel analytic framework for strategic information governance challenges as we transition from a traditional world of centralized records and information management to a new decentralized world. This paper analyzes these transitions and their implications for strategic information governance along three trajectories: custody, ownership and right to access records and data, illustrating with reference to our case studies.

This paper predicts a large number of organizations will miss the opportunities of the new decentralized trust world, resulting in a rather major churning of organizations, as those who successfully participate in building the new model will outcompete those stuck in the old world or the extremely problematic hybrid transition state. Counterintuitively, this paper argues that it may be much less complex for information executives to embrace decentralization as fast as they can, as in some ways the hybrid model seems to offer the worst of both the centralized and future decentralized worlds with respect to information governance risks.

This paper anticipates broader societal consequences of the predicted organization churn, in particular with respect to uncertainty about the evidence that records provide for public accountability and contractual rights and entitlements.

Decentralized trust technologies, such as blockchain, permit peer-to-peer transactions without trusted third parties. Of course, such radical shifts do not happen overnight. The current transition state of blockchain pilots straddles both the old and new worlds. This paper presents a theoretical framework categorizing strategic information governance challenges on a spectrum of centralized to decentralized in three primary areas: custody, ownership and right to access records and data. To illustrate how decentralized trust is transforming organizations and societies, this paper presents these strategic information governance challenges in two blockchain case studies – a pilot Brazilian land transfer recording solution and a Canadian health data consent sharing project. Drawing on the theoretical framework and case studies, this paper outlines what information executives should do to navigate this thorny transition period.