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1 – 10 of 35Aimee Fritsch, Catherine M. Rasmussen and Scott A. Chazdon
Current research on millennials primarily focuses on their behavior within an academic or workplace setting. This study expands on previous analysis by exploring how millennials…
Abstract
Current research on millennials primarily focuses on their behavior within an academic or workplace setting. This study expands on previous analysis by exploring how millennials respond to community leadership efforts, particularly cohort leadership programs. Participant outcomes from University of Minnesota Extension’s County Bridging Leadership Program revealed that millennials—particularly those without a four-year degree—experienced significantly higher gains in several skill areas relevant to community development than non- millennials. Recruiting more millennials to participate in community leadership programs is critical not only to keep younger people in rural communities but also to strengthen future community vitality.
Yamini Hariharan, Christopher Meiers, Catherine Robert and Marilee Bresciani Ludvik
The aim of this paper is to explore mindfulness and self-compassion teachings and practices embedded in a leadership course and their outcome on stress regulation of…
Abstract
Purpose
The aim of this paper is to explore mindfulness and self-compassion teachings and practices embedded in a leadership course and their outcome on stress regulation of doctoral-level students.
Design/methodology/approach
Eight valid and reliable pre-and post-assessment inventories were administered prior to the first week of class and following the completion of the doctoral-level class. The test scores were measured for improvement and for differences between various demographic groups.
Findings
The results suggest significant improvement on almost every mindfulness subscale with approximately 5–22% of the variance in subscale scores attributed to participation. Doctoral students over 40 indicated more score improvement than students under 40, and doctoral students of color indicated more significant score increases than White students.
Research limitations/implications
The research involves doctoral-level students which limits generalizability to other levels of education. Based on the findings, scaling analysis should be conducted on other types of students for generalization purposes.
Practical implications
Institutions looking to incorporate wellness practices into curriculum can embed these types of practices into their course design.
Social implications
Faculty can become more intentional in how they engage students in mindful compassion skills within their academic programs.
Originality/value
The paper adds a quantitative study into the literature surrounding efficacy of wellness practices in structured curriculum. Institutions looking to provide more resources to students to improve their wellness may find the model useful on their campuses, particularly for students over 40 and students of color.
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John Olsson, Mary Catherine Osman, Daniel Hellström and Yulia Vakulenko
In the rapidly growing e-grocery segment, unattended delivery is an emerging practice with the potential to offer a superior delivery experience. The purpose of this study is to…
Abstract
Purpose
In the rapidly growing e-grocery segment, unattended delivery is an emerging practice with the potential to offer a superior delivery experience. The purpose of this study is to contribute to the body of knowledge for unattended grocery delivery services by empirically identifying and describing the forms and determinants of customer expectations.
Design/methodology/approach
A multiple case study of potential early adopters was conducted to explore customer expectations of unattended grocery delivery services. Empirical data collected from direct observations and semi-structured interviews with ten Swedish households were coded and put through a single-case as well as a cross-case analysis revealing emerging patterns from which propositions were formed.
Findings
The iteration of theory and data in the case study resulted in a conceptual model of service expectations and determinants, containing six propositions. The study reveals a clear pattern that consumers expect to save time, gain flexibility and benefit from the ease of use of the service, while they predict sufficient security. Moreover, consumers’ desire open access features from retailers and service providers, integrated product returns service and nondescript hardware designs. The findings suggest that these service expectations are determined by personal needs, technology literacy and situational factors. The identified personal needs are stress reduction, limiting social interaction and increasing spare time.
Research limitations/implications
To support further theory development, this study presents six propositions for the types, forms and determinants of customer expectations of unattended grocery delivery.
Practical implications
This study provides managers with up-to-date insights into customer expectations and offers guidance in designing and developing unattended grocery delivery services.
Originality/value
This study contains the first in-depth analysis of customer expectations of unattended grocery delivery services, which are increasingly used for last mile e-grocery delivery.
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