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Article
Publication date: 2 December 2019

Carol-Ann Tetrault Sirsly, Elena Lvina and Catalin Ratiu

This study aims to test Mattingly and Berman’s (2006) taxonomy of social actions and develops divergent expectations for corporate social responsibility (CSR) dimensions directed…

Abstract

Purpose

This study aims to test Mattingly and Berman’s (2006) taxonomy of social actions and develops divergent expectations for corporate social responsibility (CSR) dimensions directed toward institutional and technical stakeholders, with an aim to determine when CSR directed to different stakeholders is most likely to improve corporate reputation.

Design/methodology/approach

A longitudinal sample of 285 major US corporations was used to quantitatively test the hypotheses. Data was sourced from KLD, Osiris and Fortune MAC.

Findings

Strengths in CSR and actions directed toward technical stakeholders influence corporate reputation in a more profound way, when compared to those directed toward institutional stakeholders. Contrary to the authors’ prediction, institutional concerns do not demonstrate a significant growth or reduction over the five-year period.

Research limitations/implications

This study provides a longitudinal test of Mattingly and Berman’s (2006) taxonomy of CSR actions and makes an important methodological contribution by operationalizing CSR not as a continuum from strengths to concerns, rather as two distinct constructs.

Practical implications

Management practice can benefit from a more fine-grained approach to stakeholder expectations and reputation outcomes. The results of this study leverage relevant stakeholder impact while allowing firms to appreciate the change in CSR actions and to measure it accordingly, such that the undesirable status quo that leads to potential loss in reputation growth can be avoided.

Social implications

As organizations explore ways to effectively engage stakeholders for mutual benefit, this research shows how firms can have a positive impact.

Originality/value

This study tests and extends theory through an integrated lens, built on the stakeholder and resource dependence theories, while directing management attention to the broader reputational outcomes of targeted CSR initiatives. It provides justification for CSR investments over time.

Details

Journal of Global Responsibility, vol. 11 no. 1
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 14 October 2013

Carol-Ann Tetrault Sirsly and Sujit Sur

The purpose of this paper is to explore how the risk management objectives of the firm's owners influence the organization's sustainability strategies with a particular focus on

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Abstract

Purpose

The purpose of this paper is to explore how the risk management objectives of the firm's owners influence the organization's sustainability strategies with a particular focus on new sustainability related initiatives. Given shareholder objectives direct firm attention to refine organizational focus, the paper's main premise is that ultimately it is the ownership structure of the firm that sets the agenda in terms of sustainability initiatives. Considering the broad distinctions between family/founder ownership, corporate ownership and institutional ownership, the overall ownership structure of the firm will strongly influence the motivations and temporal considerations of the firm vis-à-vis sustainability related initiatives.

Design/methodology/approach

Within a resource-based view, the authors link first-mover advantages and sustainability strategies as a reflection of owners' perceptions of risk management and underlying motivations.

Findings

The authors postulate that firms with predominant family/founder ownership undertake sustainability-related initiatives as patient investors based on their ideological motivations, while corporate owners undertake initiatives with capabilities building orientation, with institutional owners adopting sustainability-related initiatives as a risk mitigation strategy.

Practical implications

Managers charged with developing sustainability strategies may add a further consideration, namely taking into account the risk management objectives of the owners of the firm, in choosing and justifying the type of sustainability innovation.

Originality/value

This conceptual paper provides a novel link between the first-mover advantage of sustainability initiatives and the ownership and governance of the organization. It contributes to the limited strategy research on ownership impact on sustainability initiatives and provides guidance to managers in developing appropriate strategies.

Details

Corporate Governance, vol. 13 no. 5
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 1 June 2015

Michael L. McIntyre, Steven A. Murphy and Carol-Ann Tetrault Sirsly

The purpose of this paper is to test for the salience of social licence to operate in the context of a very poor community. The idea of social license to operate is closely linked…

873

Abstract

Purpose

The purpose of this paper is to test for the salience of social licence to operate in the context of a very poor community. The idea of social license to operate is closely linked to ideas of stakeholder power, legitimacy and urgency (Mitchell et al., 1997). But what if a community is impoverished, and lacks the tools and privileges to effect change? Do the stakeholders believe they have influence over extension of the social license to operate? Does the employer listen to them? To examine this issue, survey data was gathered from 12,000 stakeholders working in a poor township in South Africa. The township is located near a major South African city in an employment market dominated by a single heavy industry. Responders perceived their welfare to be of importance to the employer and that they had a role in extension of the social license to operate.

Design/methodology/approach

A survey of 12,000 employees working in an impoverished township near a large South African city.

Findings

Despite being impoverished and lacking the tools and privileges to effect change that are available in wealthier communities, responders perceived some influence over extension of social license to operate.

Research limitations/implications

While responders expressed clear sentiments, their actual power to extend or withhold social license to operate is unclear, and the study did not test for this.

Practical implications

The practical implication is that firms should be wary of assuming that just because a stakeholder group is impoverished, it is unaware of its role and power as a stakeholder.

Social implications

The more important implication is that under conditions of poverty, responders expressed a clear desire to see impediments to work removed, rather than a desire for handouts.

Originality/value

The authors doubt there has ever been a study of this kind with this large a sample, in conditions of such extreme poverty.

Details

Corporate Governance, vol. 15 no. 3
Type: Research Article
ISSN: 1472-0701

Keywords

Article
Publication date: 9 March 2015

Carol-Ann Tetrault Sirsly

The purpose of this paper is to provoke a reflection on how sustainability may be measured to predict future performance to inform diverse stakeholders in their assessment of…

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Abstract

Purpose

The purpose of this paper is to provoke a reflection on how sustainability may be measured to predict future performance to inform diverse stakeholders in their assessment of organizations.

Design/methodology/approach

Conceptual.

Findings

Propositions have been developed for considerations in elaborating future measures.

Originality/value

A rigorous examination of the pertinence of current sustainability measures and assumptions has been carried out to provide a foundation for the future development of forward-looking sustainability measures. Integration of stakeholder management capabilities and environmental, social and governance measures to support sustainable business development strategies.

Details

World Journal of Entrepreneurship, Management and Sustainable Development, vol. 11 no. 1
Type: Research Article
ISSN: 2042-5961

Keywords

Article
Publication date: 9 January 2009

Carol‐Ann Tetrault Sirsly

The purpose of this paper is to explore how chief executive officer values and ethics have been translated into what we now term corporate social responsibility in a stakeholder…

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Abstract

Purpose

The purpose of this paper is to explore how chief executive officer values and ethics have been translated into what we now term corporate social responsibility in a stakeholder view of the firm.

Design/methodology/approach

To fulfill this purpose, the reflections of early business scholars on top management's impact on corporate social responsibility are examined and linked to more contemporary views.

Findings

In response to stakeholder expectations of corporate social responsibility it is the chief executive officer's values and ethics, moderated by managerial discretion, that frame the firm's actions and ethics.

Practical implications

The aspiring executive may evaluate the ethics of industries and firms against his or her own values to identify zones of greatest synergy, while the firm's executive search process can consider including an assessment of the fit of candidates' personal values.

Originality/value

This paper builds on the works of early management scholars to specifically link contemporary corporate social responsibility decision making with executive values.

Details

Journal of Management History, vol. 15 no. 1
Type: Research Article
ISSN: 1751-1348

Keywords

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