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The purpose of this paper is to focus on the practical knowing that is central in police education. Drawing on perspectives about tacit knowledge and embodied learning (e.g. Merleau-Ponty, 1945/1997; Polanyi, 1966; Argyris and Schön, 1974) as well as empirical examples, this paper discusses the design of and what can be expected from computer simulation training for the development of police students’ professional knowing.

The discussion is based on lessons learned from working with two different computer simulation training situations designed to prepare the students for an upcoming practical training by facilitating the understanding of complex situations as they should be handled in the physical training situation.

The experiences from the training sessions showed that the different characteristics of the simulations mediate how the training session was performed, e.g., unplanned trial and error vs focused and attentive, but also group discussions about how to act and appropriate actions in relation to the situation to be solved in the simulation.

Based on the lessons learned from working with the two different computer simulations, it is posited that the use of computer simulations for practical scenario training is a complex endeavor that needs, in various degrees, to be supported by pedagogical steering. The design of computer simulation training (both the simulation and how the training is designed and performed) need to consider the specific aspects that surround tacit knowledge and embodied learning in the “real sense” (anchored to the practical training) to be of relevance for police students development of professional knowing.

The purpose of this paper is to explore experiences and emotions of migrant women, who have been in psychotherapy in Sweden, their motives and experience of being treated in psychotherapy. The authors argue that not only traumas of the past but also social suffering in the post-migratory phase contribute to what brought them in contact with psychiatric care.

Narrative interviews with 12 migrant women, holding permanent residence permits, were conducted. The interviews were loosely structured around themes such as the experience of migration, of everyday living in Sweden, experiences of Swedish psychiatric care, and reflections and understandings of mental and physical health/ill health. Interview transcripts were analyzed thematically using abductive qualitative text analysis.

In the narratives an overarching motive for seeking out psychiatric help is the search for belonging and restoring a cohesive sense of self. Belonging is sought both in symbolic terms – formal access and right to health care – and in a deeper emotional sense as the therapist becomes a local adviser. The therapeutic encounter meets the human desire to be seen and confirmed as the person you are, and need to be, in the new host society. Meanwhile, psychotherapy as a way to negotiate belonging is also a risky endeavor, as the idealized view of the therapeutic relation may be disappointed.

This study provides the interviewed migrant women’s perception of the psychotherapeutic relationship. Yet this relationship needs to be elaborated from different perspectives to improve understanding of psychotherapy in psychiatric care.

The paper fills a gap in research concerning the dominance of the psychiatric discourse over subjective understandings of health and illness, and how this relates to emotions of social suffering in the case of migrant women.

The study aims to explore how segmentation as a methodology can be adapted to the healthcare context to provide a more nuanced understanding of the served population and to facilitate the design of patient-centric services.

The study was based on a collaborative project with a national healthcare organization following the principles of action design research. The study describes the quantitative segmentation performed during the project, followed by a qualitative interview study of how segments correspond with patient behaviors in an actual healthcare setting, and service design workshops facilitated by segments. A number of design principles are outlined based on the learnings of the project.

The segmentation approach increased understanding of patient variability within the service provider organization and was considered an effective foundation for modular service design. Patient characteristics and life circumstances were related to specific patterns of health behaviors, such as avoidance or passivity, or a persistent proactivity. These patterns influenced the patients' preferred value co-creation role and what type of support patients sought from the care provider.

The proposed segmentation approach is immediately generalizable to further healthcare contexts and similar services: improved understanding of patients, vulnerable patients in particular, improves the fit and inclusivity of services.

The segmentation approach to service design was demonstrated to be effective in a large-scale context. The approach allows service providers to design service options that improve the fit with individual patients' needs for support and autonomy. The results illuminate how patient characteristics influence health and value co-creation behaviors.