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1 – 10 of over 1000Shelagh K. Mooney, Candice Harris and Irene Ryan
The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and…
Abstract
Purpose
The purpose of this paper is to explore why workers remain in long hospitality careers and to challenge the frequent portrayal of careers in the sector as temporary and unsatisfactory.
Design/methodology/approach
The study took an interpretative social constructionist approach. Methods used were memory-work, semi-structured interviews and intersectional analysis.
Findings
A key finding in this study is that career longevity in hospitality is not solely dependent on career progression. Strong social connection, a professional self-identity and complex interesting work contribute to long careers.
Research limitations/implications
The study contributes detailed empirical knowledge about hospitality career paths in New Zealand. Conclusions should be generalised outside the specific context with caution.
Practical implications
The findings that hospitality jobs can be complex and satisfying at all hierarchical ranks hold practical implications for Human Resource Managers in the service sector. To increase career longevity, hospitality employers should improve induction and socialisation processes and recognise their employees’ professional identity.
Social implications
This paper significantly extends the notion of belonging and social connection in service work. “Social connection” is distinctly different from social and networking career competencies. Strong social connection is created by a fusion of complex social relationships with managers, co-workers and guests, ultimately creating the sense of a respected professional identity and satisfying career.
Originality/value
The contemporary concept of a successful hospitality career is associated with an upwards career trajectory; however, this paper suggests that at the lower hierarchical levels of service work, many individuals enjoy complex satisfying careers with no desire for further advancement.
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Irene Mok, Lynette Mackenzie and Kate Thomson
The purpose of this paper is to understand the experience of human resource (HR) professionals in managing career development for older workers. It focuses on the influence of…
Abstract
Purpose
The purpose of this paper is to understand the experience of human resource (HR) professionals in managing career development for older workers. It focuses on the influence of personal, social and organisational experiences of HR professionals on (1) their approach to career development of older workers and (2) their organisation's career development practices for older workers.
Design/methodology/approach
Data were collected through individual semi-structured interviews with 14 HR professionals from large organisations with at least half of their workforce aged 45 and above. The transcripts were analysed thematically, with the coding process informed by Ricoeur's theory of interpretation.
Findings
Three main themes emerged within the HR professionals' narratives. They identified with (1) the protagonist mindset in career development stories, (2) the enabling enforcer of individualised career development practices and (3) the agent for change in career development practices.
Practical implications
This study shows that a narrative thematic analysis can be used to explore how the experiences of HR professionals can affect the design and implementation of career development strategies for this cohort of workers. Further, recruiting HR professionals with a protagonist mindset can generate organisational practices inclusive of older workers.
Originality/value
This study is one of the first to focus on the role of HR professionals in managing career development practices for older workers and the influence of supportive managers on their attitudes and actions with older workers.
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Hanna Salminen, Monika E. von Bonsdorff, Deborah McPhee and Pia Heilmann
By relying on a sustainable career perspective and recent studies on senior employees’ late career phase, this study aims to examine senior (50+) nurses’ late career narratives in…
Abstract
Purpose
By relying on a sustainable career perspective and recent studies on senior employees’ late career phase, this study aims to examine senior (50+) nurses’ late career narratives in the context of extending retirement age. Given the current global nursing shortage, there is a pressing need to find ways on how to promote longer and sustainable careers in the health-care field. Yet, there is limited knowledge about the extended late career phase of senior nurses.
Design/methodology/approach
Empirical data were derived from 22 interviews collected among senior (50+) nursing professionals working in a Finnish university hospital. The qualitative interview data were analysed using a narrative analysis method. As a result of the narrative analysis, four career narratives were constructed.
Findings
The findings demonstrated that senior nurses’ late career narratives differed in terms of late career aspirations, constraints, mobility and active agency of one’s own career. The identified career narratives indicate that the building blocks of sustainable late careers in the context of extending retirement age are diverse.
Research limitations/implications
The qualitative interview data were restricted to senior nurses working in one university hospital. Interviews were conducted on site and some nurses were called away leaving some of the interviews shorter than expected.
Practical implications
To support sustainable late careers requires that attention be based on the whole career ecosystem covering individual, organizational and societal aspects and how they are intertwined together.
Originality/value
So far, few studies have investigated the extended late career phase of senior employees in the context of a changing career landscape.
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Shabir Ahmad, Rosmini Omar and Farzana Quoquab
The objective of this research is to investigate the influence of family involvement in business and innovation capability on sustainable longevity of family firms.
Abstract
Purpose
The objective of this research is to investigate the influence of family involvement in business and innovation capability on sustainable longevity of family firms.
Design/methodology/approach
Data collected from 553 executives of 200 family firms that survived to the second generation and beyond was analyzed using partial least square (PLS) approach of structural equation modeling (SEM) to test the hypotheses and validate the model.
Findings
The results provided evidence of the significant influence of family involvement in business on sustainable longevity of family firms and partial mediation of innovation capability between family involvement in business and corporate sustainable longevity.
Research limitations/implications
The sample included family firms owned and governed by the owner family. The future researchers may focus on professionally managed or publicly listed family firms.
Practical implications
The path to family firms' sustainable longevity goes through innovation capability apart from effective family control, succession, commitment to the business and family enrichment. That requires the family firm to be proactive in innovation capability.
Originality/value
Family firms are the dominant form of business representing around 80% of global business structure that strives for survival and consistently pursues sustainable longevity strategies. In the current globally competitive environment, innovation capability has become a matter of life and death for any firm. Based on the transaction cost economics (TCE) theory of family firms, this study proposes an integrative model of sustainable longevity for family firms.
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Chun-Chu (Bamboo) Chen, Frank C. Tsai and Hsiangting Shatina Chen
Given that the recovery of the hospitality industry is hampered by worker shortages resulting from the loss of talents during the ongoing pandemic, the purpose of this study is to…
Abstract
Purpose
Given that the recovery of the hospitality industry is hampered by worker shortages resulting from the loss of talents during the ongoing pandemic, the purpose of this study is to examine how professional identity affects hospitality employees’ psychological responses to the COVID-19 crisis and their intentions to leave the industry.
Design/methodology/approach
This study sample consisted of 1,188 US hospitality employees. The cross-sectional data were analyzed using partial least square structural equation modeling, analysis of variance and multigroup analysis.
Findings
A double-barreled effect of professional identity on career change intention was identified. Hospitality employees possessing a stronger professional identity were found to be more passionate and satisfied with their careers and less likely to switch to other industries. However, these individuals also feel more distressed by the pandemic crisis, which is associated with a heightened level of career change intentions.
Research limitations/implications
The findings of this study confirm the importance of identity building as a means of sustaining the hospitality workforce. As nascent professionals possess a weaker identity and stronger intention to leave the industry, immediate attention should be paid to these individuals.
Originality/value
This study expands the knowledge surrounding the influences of hospitality professional identity as it exerts a double-barreled effect on career change intention. Further insights regarding how hospitality employees at various career stages respond differently to the COVID-19 crisis are uncovered by examining the moderating effects of industry experience.
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Toni Eagar, Andrew Lindridge and Diane M. Martin
Existing brand literature on assemblage practices has focused on providing a map or geography of brand assemblages, suggesting that an artist brand’s ability to evolve and achieve…
Abstract
Purpose
Existing brand literature on assemblage practices has focused on providing a map or geography of brand assemblages, suggesting that an artist brand’s ability to evolve and achieve brand longevity remains constant. Using geology of assemblage, this study aims to explore the types and mechanisms of change in brand evolutions to address the problem of identifying when and how a brand can transform in an evolving marketplace.
Design/methodology/approach
The authors apply an interpretive process data approach using secondary archival data and in-depth interviews with 31 self-identified fans to explore the artist brand David Bowie over his 50-year career.
Findings
As an artist brand, Bowie’s ability to evolve his brand was constrained by his assemblage. Despite efforts to defy ageing and retain a youth audience appeal, both the media and his fans interpreted and judged Bowie’s current efforts from a historical perspective and continuously reevaluated his brand limiting his ability to change to remain relevant.
Practical implications
Brand managers, particularly artist brands and human brands, may find that their ability to change is constrained by meanings in past strata over time. Withdrawal from the marketplace and the use of silence as a communicative practice enabling brand transformations.
Originality/value
The geology of assemblage perspective offers a more nuanced understanding of brand changes over time beyond the possibilities of incremental or disruptive change. We identify the mechanisms of change that result in minor sedimentation, moderate cracks and major ruptures in a brand’s evolution.
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Following the removal of the age retirement barrier in Australia, it is expected that more older workers will remain in the workforce beyond the age of 65. An important segment of…
Abstract
Following the removal of the age retirement barrier in Australia, it is expected that more older workers will remain in the workforce beyond the age of 65. An important segment of this older workforce is the managerial and professional woman, aged in her 50s and part of the first generation of women to have had a long‐term career. This paper reports on an investigation into the career and life decisions of 33 such women in Perth, Western Australia. The research looked at issues such as career histories and future work goals; impact of ageing process on career achievement, and retirement plans, and also examined the implications of barriers facing the older career woman. The research identified five related career barriers and goes on to examine the management and organisational implications of these barriers. The need to further develop career development models to include the varying circumstances and experiences of older women employees is also discussed.
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Charlotte Struyve, Alan Daly, Machteld Vandecandelaere, Chloé Meredith, Karin Hannes and Bieke De Fraine
The number of early career teachers leaving the profession continues to be an ongoing issue across the globe. This pressing concern has resulted in increased attention to the…
Abstract
Purpose
The number of early career teachers leaving the profession continues to be an ongoing issue across the globe. This pressing concern has resulted in increased attention to the instructional and psychological conditions necessary to retain early career educators. However, less formal attention has been paid to the social infrastructure in which early career teachers find themselves. The purpose of this paper is to foreground the role of social capital and its effect on job attitudes and educators’ intention to leave the profession.
Design/methodology/approach
Data were collected from 736 teachers within ten secondary schools in Flanders (Belgium). Using social network and multilevel moderated mediation analysis techniques, the relationships between teachers’ social connectedness, job attitudes, and the intention to leave the profession for both novice and experienced teachers were analyzed.
Findings
Findings indicate that being socially connected to other educators within the school is associated with a reduction in teachers’ intention to leave the profession, mediated by their job attitudes, for both early career and experienced teachers. However, social connectedness was significantly more important for early career teachers. No significant effects are found for being socially connected to the mentor.
Originality/value
This study provides evidence for the importance of social capital for teachers, particularly early career educators. Moreover, by introducing teachers’ social connectedness as related to intention to leave, this study makes a significant and unique contribution to the literature.
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Shantel Sullivan and Marie-Line Germain
The purpose of this paper is to explore compassion fatigue and psychosocial risks among healthcare professionals, which lead to increased work-related costs, including…
Abstract
Purpose
The purpose of this paper is to explore compassion fatigue and psychosocial risks among healthcare professionals, which lead to increased work-related costs, including occupational suicide. Through this review and synthesis of the literature, the authors shed light on the causes that lead medical professionals to take their own lives. In addition, the authors explore the role of compassion fatigue as a leading cause of self-inflicted death.
Design/methodology/approach
A systematic approach was used to guide the review and synthesis of the literature. Key bibliographic and review databases were searched from the fields of social work, nursing, medical education, educational leadership, psychology, sociology and human resources.
Findings
In the USA alone, suicide has increased by 25 per cent since 1999, making it a leading cause of death. Data indicate that medical professionals are prone to compassion fatigue, work-related stresses and suicide at a greater rate than the general population, with surgeons reporting up to three times more thoughts of suicide than the general population. The synthesis and analysis of the literature yielded the following themes: compassion fatigue and suicides, burnout and compassion fatigue, career longevity and moral distress.
Research limitations/implications
Job stress and its negative impact on the workforce is rather well documented. Yet, job stress has shown to be a leading cause of workplace suicide, which represents a commensurable human and economic loss and has a direct impact on multiple human resources variables. Ongoing research is needed to see how the initial literature has evolved as new data emerges.
Practical implications
This paper presents best practices for training and development professionals to better respond to psychosocial risks and reduce work-related costs in the medical profession and beyond.
Originality/value
Studies on employee stress and suicide in the healthcare industry are scarce. Yet, they have human and economic impacts on organisations.
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Marli Möller, Karine Dupré and Ruwan Fernando
The purpose of this study is to provide a global snapshot of the current state of knowledge regarding attrition rates of women architects. The intended audience includes all the…
Abstract
Purpose
The purpose of this study is to provide a global snapshot of the current state of knowledge regarding attrition rates of women architects. The intended audience includes all the stakeholders of the profession, as well as those interested in professional attrition studies, with the aim to contribute to a social debate, which places increasing value on diversity, equal representation and retention in this field.
Design/methodology/approach
This paper has utilized the structured analytical technique of a systematic review of the scholarship involving scholarship published over two decades between the years 2000 and 2020. Having selected research on this topic following a series of exclusionary and inclusionary criteria for relevancy and accuracy, this select research has been categorically and thoroughly analyzed using this technique.
Findings
This literature review identifies four main recurring themes among the literature, which address this research question, including: (1). cross-national differences and similarities; (2) demotivating factors leading to attrition; (3) graduate/architect terminology, which blurs the distinction between participants in architecture; and (4) implications of female architects as represented in professional publications and the “reward system.” Consequently, this literature review finds that to date no singular cause can be pinpointed as the sole cause of women's attrition, but rather a series of complex and intertwining factors, some of them specific to the profession.
Originality/value
This paper suggests areas for further study into the reduction of attrition rates of registered women in this discipline, with an emphasis that further research may expand to focus rather on positive aspects of the profession resulting in areas of retention, which has been of little focus in current research. Additionally, these findings make suggestions toward a series of recommendations that may assist in framing the industry toward more positive and equitable career and industry trajectories.
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