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The New Era of Global Services: A Framework for Successful Enterprises in Business Services and IT
Type: Book
ISBN: 978-1-83753-627-6

Content available
Book part
Publication date: 23 August 2021

Martha Ríos Manríquez

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Empowerment, Transparency, Technological Readiness and their Influence on Financial Performance, from a Latin American Perspective
Type: Book
ISBN: 978-1-80117-382-7

Book part
Publication date: 12 January 2021

Maria Victoria Whittingham

Uncertainty is one of the principal features of public administration in Colombia. Therefore, presenting a clear and consistent analysis is difficult. This uncertainty exists…

Abstract

Uncertainty is one of the principal features of public administration in Colombia. Therefore, presenting a clear and consistent analysis is difficult. This uncertainty exists alongside interesting efforts to modernize institutions. Among the challenges faced by public administration in Colombia, we find corruption, illegal bands of drug traffickers, and the lack of trust between critical actors involved in governance. The aim of this chapter is to share an analysis that illustrates the difficulties and contradictions faced by those working in the public sector.

“Colombia is a legal social state organized in the form of a unitary republic, decentralized, with the autonomy of its territorial units, democratic, participatory, and pluralistic, based on respect of human dignity, on the work and solidarity of the individuals who belong to it, and the predominance of the general interest” (National Constitution, 1st Article).

“Colombia is a legal social state organized in the form of a unitary republic, decentralized, with the autonomy of its territorial units, democratic, participatory, and pluralistic, based on respect of human dignity, on the work and solidarity of the individuals who belong to it, and the predominance of the general interest” (National Constitution, 1st Article).

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The Emerald Handbook of Public Administration in Latin America
Type: Book
ISBN: 978-1-83982-677-1

Book part
Publication date: 31 January 2022

Lucas Silva, Johana Contreras and Jorge Manzi

This chapter presents an analysis of evidence-informed teaching practice in the context of Chilean formal education. The concept of evidence-informed practice (EIP) is tackled…

Abstract

This chapter presents an analysis of evidence-informed teaching practice in the context of Chilean formal education. The concept of evidence-informed practice (EIP) is tackled from the use of data from standardized assessments of learning by agents of the educational system in Chile, analyzing the relationship between the use of standardized assessments and the institutional characteristics of the educational system.

First, the Chilean educational system is characterized according to its regulation and cohesion, utilizing the Hood's matrix (2000). With the current predominance of accountability regulation with high stakes, the Chilean system presents a high degree of regulation and low cohesion. Then, the main uses of assessments in Chile are described based on the available evidence, with emphasis on the National Assessment System (SIMCE) a high-stakes assessment and an alternative assessment system (SEPA) of low stakes. Thirdly, the institutional theory is applied to analyze the factors that facilitate and obstruct EIP in schools. Finally, the chapter concludes by providing some implications for educational policy and practice.

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The Emerald Handbook of Evidence-Informed Practice in Education
Type: Book
ISBN: 978-1-80043-141-6

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Book part
Publication date: 7 September 2020

César Augusto Oliveros-Ocampo, Rosa María Chávez and Myrna Leticia Bravo

Tourism is sensitive to many factors related to security, such as terrorism and armed conflict. This scenario can be considered for Colombia and its National Natural Parks. The…

Abstract

Tourism is sensitive to many factors related to security, such as terrorism and armed conflict. This scenario can be considered for Colombia and its National Natural Parks. The signing of the peace agreement with the revolutionary armed forces (FARC-EP) of Colombia that would end the armed conflict in 2016 offers economic possibilities for the country where tourism represents an important option, especially in natural areas where the government has regained control. This has had an impact on the sustained growth of tourism demand. The objective of this study is to determine the sensitivity of the tourism market in Colombia and natural parks and its relationship with the evolutionary dynamics of tourism, in a context of armed conflict. Variables related to visitors and the armed conflict were associated by autoregressive vectors, Pearson correlation test and Granger causality. A correlation of −0.5474 was found for the accumulated period from 1995 to 2018. It was also determined that the number of victims of the armed conflict is the Granger cause of the number of visitors to natural parks. The study concludes that the sensitivity of tourism in natural parks in Colombia is a consequence of State policy for the partial termination of the internal armed conflict.

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Tourism, Terrorism and Security
Type: Book
ISBN: 978-1-83867-905-7

Keywords

Content available
Book part
Publication date: 26 July 2014

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Tourism as an Instrument for Development: A Theoretical and Practical Study
Type: Book
ISBN: 978-0-85724-680-6

Book part
Publication date: 12 January 2021

Mercedes Iacoviello, Diego Pando and Mercedes Llano

Administrative reforms in Argentina have followed an irregular trajectory as a result of the penetration of patronage in the state apparatus. Extensive politicization has impeded…

Abstract

Administrative reforms in Argentina have followed an irregular trajectory as a result of the penetration of patronage in the state apparatus. Extensive politicization has impeded the development of a univocal and stable civil service at the national level.

In this context, the goal of this chapter is to analyze the characteristics of the federal civil service in its interaction with actors and institutions of the political system during the 2004–2014 period. The study reveals two main findings: (1) a diversity of bureaucratic formats coexist in the country, both formally and informally; and (2) the relationships between the administration and the political system vary according to the predominant bureaucratic format.

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The Emerald Handbook of Public Administration in Latin America
Type: Book
ISBN: 978-1-83982-677-1

Keywords

Book part
Publication date: 12 January 2021

Susan Alberts, Mireya Dávila and Arturo Valenzuela

In the decades following Chile's 1990 return to democracy, successive governments adopted pioneering reforms aimed at modernizing the state and strengthening democratic…

Abstract

In the decades following Chile's 1990 return to democracy, successive governments adopted pioneering reforms aimed at modernizing the state and strengthening democratic governance. This chapter discusses the major developments within Chile's public sector since 1990, with an emphasis on reforms affecting the civil service and public sector management. The politics of the reform process was notable for successful consensus building and led to a more meritocratic, professionally managed public employment system. This chapter also provides an overview of initiatives to strengthen accountability through greater transparency and citizen participation in government, as well as the major public sector management reforms adopted during the last three decades.

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The Emerald Handbook of Public Administration in Latin America
Type: Book
ISBN: 978-1-83982-677-1

Book part
Publication date: 16 September 2014

Ismael García-Cedillo, Silvia Romero-Contreras and Todd V. Fletcher

This chapter is a presentation of Mexico’s efforts in advancing inclusive education as a vehicle to provide children with special needs a quality and equitable education. It…

Abstract

This chapter is a presentation of Mexico’s efforts in advancing inclusive education as a vehicle to provide children with special needs a quality and equitable education. It provides a detailed description of the development, realignment of educational practices, and polices necessary to allow inclusive education to succeed. The chapter begins with the origins of special education in Mexico via four stages. Next, the chapter provides a comprehensive classification of disability and the prevalence rates in Mexico. Then, the chapter delineates legislation and public policy that are essential components in providing a quality and equitable special education system. Next, a comprehensive description of special education intervention models follows along with how these models are incorporated in current teacher preparation endeavors. The chapter concludes with a summary of the progress that Mexico has attained in moving toward inclusive education as well as challenges to inclusive education.

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Special Education International Perspectives: Practices Across the Globe
Type: Book
ISBN: 978-1-78441-096-4

Abstract

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From Human to Post Human Security in Latin America: Examples and Reflections from Across the Region
Type: Book
ISBN: 978-1-80071-253-9

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