Search results

The main objectives of this study are to (1) develop and test a cost contingency learning model that can generalize initially estimated contingency amounts by analyzing back the multiple project changes experienced and (2) uncover the hidden link of the learning networks using a curve-fitting technique for the post-construction evaluation of cost contingency amounts to cover cost risk for future projects.

Based on a total of 1,434 datapoints collected from DBB and DB transportation projects, a post-construction cost contingency learning model was developed using feedforward neural networks (FNNs). The developed model generalizes cost contingencies under two different project delivery methods (i.e. DBB and DB). The learning outputs of generalized contingency amounts were curve-fitted with the post-construction schedule and cost information, specifically aiming at uncovering the hidden link of the FNNs. Two different bridge projects completed under DBB and DB were employed as illustrative examples to demonstrate how the proposed modeling framework could be implemented.

With zero or negative values of change growth experienced, it was concluded that cost contingencies were overallocated at the contract stage. On the other hand, with positive values of change growth experienced, it was evaluated that set cost contingencies were insufficient from the post-construction standpoint. Taken together, this study proposed a tangible post-construction evaluation technique that can produce not only the plausible ranges of cost contingencies but also the exact amounts of contingency under DBB and DB contracts.

As the first of its kind, the proposed modeling framework provides agency engineers and decision-makers with tangible assessments of cost contingency coupled with experienced risks at the post-construction stage. Use of the proposed model will help them evaluate the allocation of appropriate contingency amounts. If an agency allocates a cost contingency benchmarked from similar projects on aspects of the base estimate and experienced risks, a set contingency can be defended more reliably. The main findings of this study contribute to post-construction cost contingency verification, enabling agency engineers and decision-makers to systematically evaluate set cost contingencies during the post-construction assessment stage and achieving further any enhanced level of confidence for future cost contingency plans.

This study aims to conceptualize the dimensions of resilient leadership and develop the resilient leadership scale (RLS) through three studies.

In Study 1, based on interviews with 77 leaders and 8 junior employees, a seven-factor resilient leadership model was constructed. In Study 2, exploratory factor analysis (n = 237) was conducted to refine the initial items. In Study 3, confirmatory factor analysis (n = 610) was performed to validate the dimensional structure identified in Study 2, and different types of validity of the RLS were assessed.

The validated RLS composed of seven dimensions: contingency planning, improvisation, adaptive instructing, contingency control, emergency care, adjustment recovery and mutual growth. The scale showed desirable measurement qualities in terms of reliability and validity. Resilient leadership and its dimensions significantly impact employee turnover intentions and employee resilience.

This research contributes to the literature on the resilience of hospitality and tourism enterprises and enriches the research scope and theoretical framework of resilient leadership.

This research revealed the resilient leadership responses to crisis in hospitality and tourism enterprises with practical implications for tourism enterprise leaders to deal with major crisis.

This study aims to investigate how organizations from different sectors interpret the meaning of business continuity management (BCM) in the light of the COVID-19 pandemic.

A survey was conducted to capture the views of organizations across five different sectors. The sample consisted of ten senior managers; two from the banking sector; two from the supply chain sector (agricultural and food supply chains); two from the tourism sector; two from the services sector; and two from the higher education sector. An interviewer-administered questionnaire was used to collect the data. One manager from each sector represented a local business/enterprise and the other represented an international business/enterprise.

It was found that different organizations/businesses understood BCM differently. Therefore, a variety of interpretations have been obtained.

This study sheds light on how different organizations understand BCM in times of crisis, such as the COVID-19 pandemic. By understanding the different interpretations, it becomes clearer whether or not these organizations have applicable business continuity plans in place.

This is the first study to investigate the different interpretations of the meaning of BCM across different business sectors. The majority of the existing studies on BCM discuss the process from the perspective of a single business or sector. The study was conducted during the COVID-19 pandemic, a period that witnessed prolonged and critical disruptions facing almost all businesses and organizations and which threatened the survival of some of them.

This study aims to explore the management learning during a long-term crisis like a pandemic. The paper addresses both what health-care managers have learnt during the COVID-19 pandemic and how the management learning is characterized.

The paper is based on a qualitative case study carried out during the COVID-19 pandemic at two different public hospitals in Sweden. The study, conducted with semi-structured interviews, applies a combination of within-case analysis and cross-case comparison. The data were analyzed using thematic deductive analysis with the themes, i.e. sensemaking, decision-making and meaning-making.

The COVID-19 pandemic was characterized by uncertainty and a need for continuous learning among the managers at the case hospitals. The learning process that arose was circular in nature, wherein trust played a crucial role in facilitating the flow of information and enabling the managers to get a good sense of the situation. This, in turn, allowed the managers to make decisions meaningful for the organization, which improved the trust for the managers. This circular process was iterated with higher frequency than usual and was a prerequisite for the managers’ learning. The practical implications are that a combined management with hierarchical and distributed management that uses the normal decision routes seems to be the most successful management method in a prolonged crisis as a pandemic.

The gained knowledge can benefit hospital organizations, be used in crisis education and to develop regional contingency plans for pandemics.

This study has explored learning during the COVID-19 pandemic and found a circular process, “the management learning wheel,” which supports management learning in prolonged crises.

In the realm of postpandemic perspectives, tourism was awakened to see that atop economic viability is resiliency. Shift in the demand to visit ecotourism destinations became a valuable opportunity to the local community to capitalize on natural resources as primary precursor for livelihood, substantiating their communal role as bailiffs in the conservation of protected landscapes and mitigators of the negative tourism implications. As tourism initiates in rethinking sustainability and inclusivity, the postpandemic paradigm in destination planning became anew. Aside from being an agritourism destination, Nueva Ecija has been promoted as an emerging ecotourism destination. Various literature has evaluated local ecotourism destinations in the Philippines, yet few literature examined the potential of Nueva Ecija. The emerging popularity of the province's ecotourism postpandemic beckons the inflow of tourists compelling for an in-place policy toward sustainability. The study aims to underscore the destination branding of Nueva Ecija as a tourist destination using a strategic framework derived from ecotourism concepts and best practices. Qualitative data from various tourism stakeholders were collected, and internal and external factors were analyzed. Results of the study may serve as a foundation toward a unified framework to assess and strengthen ecotourism destinations toward sustainability and tourism destination resiliency.

In the era of multiple global disruptions, firms are finding it to continue their business. MSMEs are impacted more as they have constrained resources. Organizational flexibility has emerged as an organizational and management principle that would help firms stay competitive even in volatile markets. This study aims to present a set of guidelines and insights for MSME managers to implement organizational flexibility in their organizations.

This study uses total interpretive structural modelling to study how the various factors contributing to organizational flexibility behave together. Behavioural theory is used to explain why organizations need to incorporate flexibility, and systems theory of organization is used to explain why an organization needs to have open boundaries.

Organizational flexibility is a principle that may be supported by the systems theory of organization. The study has shown that it is important for MSMEs to have supply chain collaborations to be more flexible. The study also shows pressure from competitors as the key driver that would make a firm more flexible, and that adequate support from management and technological skills are required to drive flexibility in an organization.

Single respondent bias may have occurred in this study. This can be eliminated by interviewing multiple people from the same organization. Further research around the reasoning for linkages can be explored with theory-driven grounded studies.

This study attempts to use a multi-criteria decision-making technique to present insights to managers to help them make their organizations flexible.

This study aims to introduce the Adaptive Capacity Wheel (ACW) Framework to assess the adaptive capacity of local institutions to address energy security issues. This study used two comparative cases, representing Indonesia's city level (Palembang) and the province level (South Sumatra Province).

Data used in the analysis were from face-to-face interviews, site observation and document review. This study conducted a set of semi-structured interviews with the key interviewees.

The two government institutions (city and province) report the challenges in dealing with energy security. The results found that the stakeholders at the city level are less adaptive than those at the province level. This challenge is substantially visible regarding variety, resources, room for autonomous change and leadership. On the other hand, South Sumatra Province is quite adaptive in terms of variety, resources and leadership. This study offers a potential adoption of the ACW framework as an analytical instrument to review the adaptive capacity of local institutions in addressing energy security.

Transforming data from the qualitative to the quantitative form can lead to a biased interpretation of data.

This study is the first attempt to explore the adaptive capacity of local institutions to address the energy security agenda through the lens of the ACW framework.

Production systems occupy geographically dispersed organizations with limited visibility and transparency. Such limitations create operational inefficiencies across the Supply Chain (SC). Recently, researchers have started exploring applications of Digital Twins Technology (DTT) to improve SC operations. In this context, there is a need to provide comprehensive theoretical knowledge and frameworks to help stakeholders understand the adoption of DTT. This study aims to fulfill the research gap by empirically investigating DTT readiness to enable transparency in SC.

A comprehensive literature survey was conducted to develop a theoretical model related to Supply Chain Transparency (SCT) and DTT readiness. Then, a questionnaire was developed based on the proposed theoretical model, and data was collected from Indian manufacturers. The data was analyzed using Confirmatory Factor Analysis (CFA) and Structural Equation Modelling (SEM) to confirm the proposed relationships.

The findings from the study confirmed a positive relationship between DTT implementation and SCT. This study reported that data readiness, perceived values and benefits of DTT, and organizational readiness and leadership support influence DTT readiness and further lead to SCT.

This study contributes to the literature and knowledge by uniquely mapping and validating various interactions between DTT readiness and sustainable SC performance.

This study aims to examine the relevance of strategic marketing planning in this agile era and its effect on firms’ international performance and explores conditions under which the influence of planning changes.

Based on contingency theory, a conceptual model is tested based on survey data from internationalizing firms. Data were analyzed using partial least squares -structural equation modeling.

Marketing strategy planning is (still) associated with enhanced performance, and depends on external and internal contingencies. While the planning−performance relationship is amplified by market sensing (external contingency), surprisingly, it is decreased in presence of high tolerance for failure (internal contingency).

Findings seek to transform marketing planning in international business practice by requiring that its implementation receives the attention of senior management.

Marketing strategy planning should not be deemphasized. While planning appears to be undergoing an identity crisis, practitioners’ attention to marketing planning is warranted.

This study aims to investigate the effects of economic policy uncertainty (EPU) on Italian hospitality sector. The investigation attempts to explain whether hotel performance drops when the perceived economic uncertainty increases in the period 2018–2022.

The study examines the impact of EPU on hotel performance in a sample of 661 Italian luxury hotels. To establish the relationship between EPU and hotel performance, we employ the generalized estimating equations (GEE) technique on 3,305 hotel-year observations.

The results show that EPU has a negative impact on hotel performance. More specifically, the analysis reveals that EPU is negatively and significantly related to the revenue per available room (REVPAR), average daily rate (ADR) and hotel occupancy (OCCR). We also look at the role of hotel brand chain affiliation and the moderating effect of conference space and hotel wellness services on the relationship between EPU and hotel performance.

Results provide new evidence for academics to critically evaluate the behavior of luxury hotels under uncertain economic conditions. The investigation offers valuable information also for government, tourism policymakers, tourist hotel owners, hoteliers and tourism managers in their decision-making.

This study provides strategic implications for practitioners and operators in hospitality industry to evaluate the factors ensuring hotel profitability in periods of EPU.

This paper provides interesting insights into the characteristics and practices of profitable hotels in Italy. Few econometric studies empirically explored the effects of EPU in the hospitality field so far and no prior study investigated this topic in the Italian hospitality sector. Therefore, this paper tries to close an important gap in the existing literature improving the understanding of EPU in the Italian hospitality industry.