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SOCIALLY, the two conferences can only be described as a huge success. The local arrangements for the entertainment of delegates were complete, and the receptions, banquets and excursions gave great pleasure to all who took part in them. To most of the English‐speaking delegates the trip to Brussels possessed the additional charm of novelty, and thus the week's proceedings assumed a holiday character. Save those who were suffering from mislaid baggage, and blistered feet caused by the trottoirs économiques de Bruxelles, a general note of gaiety prevailed, particularly among the British and Canadian representatives. Most of the American delegates were ladies, and they were all looking more or less tired, or were tormented by the thought of lost Saratoga trunks, which gave them a serious and detached appearance. The absence of attentive male librarians may also have contributed to the gloomy aspect which so many of them wore. Is it possible that the overwhelming feminine note in American librarianship is the key to the many discrepancies in library policy and work which have been observed by different writers? However that may be, it was distinctly noticeable that in comparison with their English, Dutch, Swedish and Belgian sisters, the American lady librarians were a tired and unhappy company. There were one or two noble exceptions, but the memory of these we prefer to hug in secret as a precious treasure.

This performance autoethnography may or may not be interpreted as a continuation of a conversation regarding the experiences of those with devalued statuses in academic settings. The authors rely on “strange accounting” to consider their experiences in the academy from various standpoints: before and after promotion, before and after leaving academia. While reflecting on our past experiences, we introduce the concept of “everyday precariousness” as a way of explaining the normalization of instability, insecurity, and negative affect that is part of everyday life for those with devalued statuses in academic settings and beyond. Everyday precariousness is an embodied experience for those in vulnerable positions. Normalized exposure to risks, such as discrimination, harassment, bullying, or structural instability, produces an undercurrent of threat that permeates academic culture. Our stories of everyday precariousness span race, ethnicity, class, academic roles, and gender boundaries (among many others). Analyzing these experiences furthers previous work on the uses of strange accounting as well as the dynamics of status silencing. In the final analysis, unresisted and unabated, everyday precariousness and status silencing can lead to institutional failure and resonance disasters.

The increasing importance and proliferation of text data provide a unique opportunity and novel lens to study human communication across a myriad of business and marketing applications. For example, consumers compare and review products online, individuals interact with their voice assistants to search, shop, and express their needs, investors seek to extract signals from firms' press releases to improve their investment decisions, and firms analyze sales call transcripts to increase customer satisfaction and conversions. However, extracting meaningful information from unstructured text data is a nontrivial task. In this chapter, we review established natural language processing (NLP) methods for traditional tasks (e.g., LDA for topic modeling and lexicons for sentiment analysis and writing style extraction) and provide an outlook into the future of NLP in marketing, covering recent embedding-based approaches, pretrained language models, and transfer learning for novel tasks such as automated text generation and multi-modal representation learning. These emerging approaches allow the field to improve its ability to perform certain tasks that we have been using for more than a decade (e.g., text classification). But more importantly, they unlock entirely new types of tasks that bring about novel research opportunities (e.g., text summarization, and generative question answering). We conclude with a roadmap and research agenda for promising NLP applications in marketing and provide supplementary code examples to help interested scholars to explore opportunities related to NLP in marketing.

Much of the current literature on streetscape design emphasizes a need for well-articulated edge conditions to enhance pedestrian-orientation and the reason appears to lie in evolutionary biology: humans have a psychological preference for wall-hugging due to a well-established trait in other species: thigmotaxis.

This study seeks to explore the relationship between urban facades and affective feelings through an empirical study, which asks: how do people perceive edge conditions in urban environments? Through a study of affect relative to edge conditions, greater insight can be generated as to the human experience in the built environment. We conducted a laboratory experiment with 76 subjects who each viewed 40 images of urban facades and rated each based on their emotional reaction.

Each subject also completed two validated individual trait difference measures. We found that those images depicting thigmotaxic facades were more highly rated than other facades.

High quality edge environment resulted in people feeling more pleasant than low quality edges.

In the past, health management in Geneva's six post‐trial prisons had been variable and inconsistent. In 2008, the unit of penitentiary medicine of the Geneva University Hospitals was mandated to re‐organize and provide health care at all six prison facilities. The specific aim of this paper is to outline the example as a practical solution to some of the common challenges in unifying the structure and process of health services across multiple small facilities, while meeting European prison health and local quality standards.

Geneva's post‐trial prisons are small and close to one another in geographical proximity – ideal conditions for the construction of a health mobile team (HMT). This multidisciplinary mobile team operated like a community ambulatory care model; it was progressively launched in all prison facilities in Geneva. The authors incorporated an implementation strategy where health providers partnered with prison and community stakeholders in the health delivery model's development and adaption process.

The model's strategic initiatives are described along the following areas, in light of other international prison health activity and prior care models: access to a health care professional, equivalence of care, patient consent, confidentiality, humanitarian interventions, and professional competence and independence.

From the perspective of the HMT members, the authors provide the “lessons learned” through this experience, especially to providers who are working on prison health services reform and coordination improvement. The paper particularly stresses the importance of partnering with community health stakeholders and prison staff, a key component to the approach.

To open your heart to others is a physical act of leadership. It can include crying and inspire hugs. In this chapter, I explore what it means to open your heart, why doing so is an act of leadership, how to do it, and why it is difficult to do. Opening your heart to others is both the simplest, most natural thing in the world, and tremendously difficult at the same time. It means sharing a part of ourselves that others will recognize as real and true, and important in a way that feels incredibly vulnerable. Opening your heart is a way of creating and working with the connection between people. Actors have long recognized that the single biggest barrier to achieving the kind of connection that comes from opening your heart is playing status games with each other. The challenge for the leader is to transcend the status game and stop playing it in a way that doesn’t damage their status as a leader. I offer an example of how Frank showed real leadership by overcoming his fear and opening his heart to his employees.

With the COVID-19 pandemic introducing social distancing measures around the world, how we conceptualise and experience intimacy has significantly and suddenly shifted. Intimate moments such as funerals, weddings and the nurturing of everyday relationships have unfolded over video calls, and digitally mediated contact has been granted, for many, greater importance. At the same time, who we can be close to, and the conditions of this closeness have come under intense scrutiny as we become aware of how bodily proximity and bodily performances such as breathing are implicated in the spread of the virus. With this awareness comes a renewed intimacy with seemingly mundane bodily gestures and performances such as breath – and with the ways in which we are always entangled with those around us. In this chapter, we examine intimacy in a post-COVID future through the themes of proximity, breath and mediation. While intimacy is often conceptualised as occurring only between human subjects, we contribute to a more expansive understanding of intimacy that can account for the closeness and familiarity we feel with non-human objects. We argue that our social worlds are layered with familiar objects that facilitate our everyday encounters – a facemask or Zoom interface – and we argue that conceptualising intimacy must account for these entanglements.

Comprises an Internet dialogue between two academics, which explores the dynamics of men and women forming professional relationships. Raises issues which can be used for helping organizations to facilitate the appropriate development of inter‐gender working relationships.

There is considerable public and private attention directed toward the current social, political and economic status of African American males in the United States. As a group, African American males place last on most positive indicators and first on most negative indicators. These facts, at first glance, might be alarming on their own, though first and last are expected parameters in descriptive statistics. What is highly alarming is the size of the gap between African American males and other groups on various indicators, and the consistency in which African American males are in a negative position and the painfully slow progress that we as a nation are making toward correcting the situation, and “correcting” is used loosely. The status of African American males is considered from an education economics point of view and a strategy for reversing disturbing trends for this group is presented. Significantly, science, technology, engineering, and mathematics (STEM) disciplines are long-standing contributors to the economic development of the nation. Although some African American males are educationally and professionally successful in STEM careers, African American males' proportions pale in comparison with other groups. Effective mentoring strategies are offered as a means for increasing the success rate in these rigorous fields and ultimately reversing the current trends regarding the condition of African American males in the United States.