Search results

This study examined the state of digital records management in Nigerian university libraries. It investigated the extent university libraries have captured/created, utilized, planned, organized and developed the skills of librarians, etc. for effective management of electronic records.

Descriptive survey design was adopted. The area of the study was Nigeria. The population of the study was 231 academic librarians and senior technical and administrative staff drawn from 12 federal university libraries. Data were collected and analyzed using questionnaire, checklist and version 20 of Statistical Packages for Social Sciences (SPSS). Information obtained through oral interviews was analyzed qualitatively and incorporated in the discussions. The analytical framework was the Readiness Assessment Guide developed by the International Records Management Trust/World Bank in 2004. The criterion of judgment was that any item or statement of the research instruments that obtains a mean value of 2.50+ was rated high, and low if less than 2.50.

The results revealed that ICT facilities were available in Nigerian federal university libraries but the manner and extent of utilization, planning, organizing, re-skilling the staff, budgetary provisions and adoption of international best practices, etc. for e-records was low. Adequate funding, steady power supply, full internet services and adoption of global best practices for e-records management were some of the recommendations.

This study has established that the status of ICT facilities and current digital records management in Nigerian university libraries have not been properly managed and therefore are likely to become vulnerable or inaccessible for future transactions.

The gap in the literature about the dart of empirical studies on the status of e-RM in Nigerian university libraries has been bridged.

Nigeria has set up an e‐government initiative termed the “National e‐Government Strategy” (NeGSt) for the purpose of using ICT infrastructure to enhance public services. It was expected that e‐government would enable the Nigerian government at all levels to render efficiencies in the public sector, ensure higher productivity and economic growth, foster national competitiveness and lead to the attainment of the vision 20‐2020. Regrettably, the e‐services envisaged seem not to be impacting much on public service delivery in the country. The aim of this paper is to examine the benefits and the status of e‐government in Nigeria, the barriers to the accomplishment of the goal, and some ways out.

A total of ten federal government ministries in Nigeria that have an official website were sampled. The study population was 100 randomly drawn employees in the ministries, and a structured questionnaire and oral interviews were used. Data were analyzed using frequency tables, simple percentages, and bar charts.

The study finds that e‐government would provide faster access to government information, lower administrative costs, increase transparency in government ministries, and reduce bribery and corruption, among others. These opportunities are threatened by low bandwidth and internet penetration, inadequate ICT infrastructure and technicians, incessant power outages, technological obsolescence, and other barriers. The Nigerian government should carry out a SWOT analysis of the e‐government project in the country, strengthen the e‐government infrastructure and ensure steady power supply before embarking on the e‐government project again.

This paper exposes the challenges and strategies for the e‐government initiative in Nigeria. It will help leaders to see areas of weakness and the need to re‐strategize. The paper serves as a beacon for further research and discussion on e‐government and online public services in developing countries.

This paper exposes the challenges and strategies for the e‐government initiative in Nigeria and suggests some measures for e‐government to develop and to improve.

Electronic records management is new to most records officers and archivists in contemporary sub Saharan Africa. It transformed the traditional mode of recordkeeping and brought with it some constraints which records managers have to contend with if they are to remain relevant in the information society. This paper aims to examine the background of these problems as well as the strategies for e‐records management in Africa.

Relevant literature on archives development in Africa, electronic records, information technology, and records management were reviewed and the author gathered much insight on electronic records management in a digital environment. These were applied to fortify the author's arguments.

The study shows that the major problems of e‐records management in Africa are administrative and the technically induced challenge and the benefits of managing hybrid records in Africa can only be realized if the appropriate infrastructures, workable legislation and regulatory frameworks, adequate finance, and competent ICT personnel are available.

Introducing technological solutions to e‐records management in Africa without first addressing those necessary preconditions would increase the vulnerability of public records and jeopardize public services in the continent.

The study highlights the potential problems and provides guidelines which information professionals and stakeholders in developing countries should adopt for successful implementation of e‐records management.

The purpose of this paper is to evaluate the quality of online services in academic libraries in Nigeria. It seeks to assess the functionality of electronic infrastructures, to expose areas where the service needs of users are not adequately provided and to recommend solutions.

The sample population was 210 staff and students who used electronic resources in Nigerian university libraries during the 2012-2013 academic session. A questionnaire was the main instrument for data collection. Modified WebQual four performance indicators were designed and used to measure: library equipment, library website, online public access catalogue (OPAC) and e-user education in the university libraries. The five-point service performance scale that ranged from very poor performance to excellent was used in measuring the views of the respondents.

None of the indicators was rated excellent; six were rated good; nine were average; two and five indicators scored poor and very poor, respectively. Poor funding, intermittent power supply and weak telecommunication infrastructures were among the major impediments to online services in Nigerian universities. Through adequate funding and prudent management of library funds, online services in Nigerian university libraries could meet global standards.

Results from this paper could guide library management on several concrete remedial actions to sustain e-service performance that could meet the missions and visions of contemporary academic libraries.

This paper was the first to apply WebQual model in the evaluation of electronic performance quality of academic libraries in Nigeria.

The purpose of this paper is to measure the competencies of libraries in Nigerian universities, identify constraints to their performance and recommend infrastructures and competencies required. Institutional accreditation has compelled academic libraries in Nigerian to improve their quality, competencies and performances for accountability.

A questionnaire was the main instrument for data collection. The population of the study was all the university librarians in the 89 universities in Nigeria that the author selected from federal, state and private universities. Of the 81 sets of questionnaires emailed, 49 were returned, which represents a 60.5 per cent response rate and provides the working population of the study. Data were analysed using frequency tables, simple percentages and bar charts.

The results indicate that academic libraries and librarians in Nigeria are competent in three key areas – educational roles, professional development and research. However, they are not very effective in the provision and use of library resources in cyberspace, adequate funding, collection development and information technology skills. The main constraints are: poor Internet penetration, low bandwidth, unreliable power supply and weak Internet proficiency. This paper suggests that adequate funding, benchmark performance and multi-skilling can serve as strategies against these constraints in developing regions.

This study contributes to library staff assessment because it links strategic objectives to performance measures and associated long-term targets. It broadens issues which affect sustainable performance in academic libraries in Nigeria, as well as in Africa and other developing countries.

While performance measurement is well established in developed countries, it is less or not so well established in Nigeria and other developing countries. The current research seeks to develop a performance measurement framework for academic libraries that is testable and expandable to Nigeria and the whole African context.

The use of the internet and World Wide Web to source information is now an emerging practice in developing countries and seems to be obscuring the use of printed resources in libraries. This paper aims to investigate the impacts of internet services on the use of prints in academic libraries in Nigeria.

The design of the study was ex post facto. The population of the study was the 131,670 students registered in the library from 2005 to 2014 academic sessions. The instruments for data collection were documentary records, oral interviews and observations. Statistics of past physical transactions at the Nnamdi Azikiwe Libraries University of Nigeria, Nsukka, were consulted and adapted for the study. Tables, graphs and a benchmark for assessment guided the analysis and discussion of the data.

Readers’ registrations, average daily readership and consultation of theses/dissertations were among the physical services that are multiplying and exerting pressures on existing facilities in the library. Books and periodicals consulted were constantly declining since the advent of internet services. Academic libraries in Nigeria should be adequately funded to sustain information and communication technology (ICT) backbone for internet usage and better marketing and stabilization of library services to retain users in academic libraries.

Increased availability of full-text online could force academic libraries in developing countries to cancel much of their online subscriptions. Serious efforts must be embarked by academic libraries to bring back the users to the library.

This article is the first to investigate the impacts of internet usage on printed resources in academic libraries in Nigeria. The originality lies in its contribution to internet use on information resources in academic libraries in developing regions.

Agitation for adoption of freedom of access to government information is an emerging issue in Africa and has gathered momentum since 2000 when South Africa passed the first freedom of information (FoI) law in the continent. This paper aims to discuss the extent of passage of FoI laws in Africa, the reality of their implementation in some of the countries and the critical challenges and recommendations.

A document analysis approach was adopted for gathering vital information on the realities and challenges of FoI implementation in Africa. Literature on the concepts, principles and practice of FoI were reviewed, and relevant facts and figures were extracted to buttress the authors’ argument.

Only 14 (25.5 per cent) of the 55 countries in Africa had signed FoI law as on January 31, 2015; 16 (29.0 per cent) are still lobbying, while 25 (45.5 per cent) of the states had no significant plan yet. Political factors like colonial legacy, poor leadership, inexperienced record managers for the implementation of FoI Acts (FoIA), corruption and hydra-headed clauses such as “national security, and other privacy rights” impede access to government records in Africa. The paper recommended among others that African countries should amend restrictive laws that continue to impede full implantation of FoI laws.

Implementation of the provisions in the FoIA in Africa will not be realistic unless those restrictive clauses that hinder citizens from freely accessing government information are reviewed in line with free access to information.

This paper appears to be the first to review the status of FoIA in Africa since the first right to information laws were signed in the continent.

The purpose of this study was to survey the level of readiness of three universities in Nigeria towards managing their digital records by assessing the e-records frameworks, infrastructures, and structural facilities that are available.

The population of the study was 30 staff of the Registry Department in three Nigerian universities. Questionnaires, oral interviews, and check list were used during data collection. Data were analyzed using frequency tables, simple percentages, and bar charts.

The paper found that universities in Nigeria are not ready to manage electronic records due to weak legislative and organizational frameworks. The paper recommends creation of awareness about e-records management, training of records personnel, adoption of hybrid records management and periodic auditing, provision of sustainable framework and infrastructure, among other things in Nigerian universities.

This study was carried out on only three out of more than 20 federal universities in Nigeria. Therefore, the sample size and geographical spread was inadequate for generalization of the findings.

The paper demonstrates that, without proper planning and adoption of various international standards for records management, e-records created using modern technologies are likely to be inaccessible in Nigerian universities in future and consequently, the ability to remain accountable to the citizens will be compromised.

The study exposed the simple tools and strategies for assessing a university's readiness before embarking on electronic records management in a digital age. The paper will serve as a catalyst to further discussion and research into e-records and archives management in Nigeria. It will lead to other records management initiatives in the library, archives and information management.

This paper aims to assess to which extent the legality of electronic archive management can realize Indonesia E-government. This aspect of legality can have a significant impact on the application ofe-government in a country. The legality focuses on the archival legislation of the Republic of Indonesia in discussion related to the management of electronic archives.

The method used in this research is content analysis with qualitative research approach. The data for this research was taken from the Undang-Undang Kearsipan Indonesia (Indonesia Archives Constitution) documents that is available on the official website of Arsip Nasional Republik Indonesia (ANRI) (National Archives of the Republic of Indonesia). To complete the discussion in this paper also conducted literature study using secondary literature sources.

From the aspect of legality, the management of electronic archives does not yet support the implementation of Indonesia E-government. From the aspect of legality, the laws governing the management of electronic archives has not yet existed, there is only the Regulation of the Head of the National Archives regarding the guidelines of general policy for electronic records management in 2012.

This research is limited to the identification of comprehensive analysis on all documents of the ANRI on the management of electronic archives in the context of Indonesia E-government. From that, the gap between those aspects can be examined.

This paper reveals the importance of legality in the form of regulation of electronic records management in Indonesia E-government. Findings from this research can be useful for the Indonesia E-government program.

Research with content analysis method on management of electronic archive on Law of Archiving in Republik Indonesia has never been done before. This also applies to the research on the relationship between the management of electronic archives with the application of Indonesia E-government.

This paper aims to analyse the current Southern African countries’ archives and records management legislations to identify the gaps and challenges. It is important to assess the role played by National Archives legislations within the preservation of heritage and history; private archives known as liberation archives; the transfer of archives; the disposal and retention of records, access, copyright management and skills; and development of staff.

The study used a qualitative methodology through document analysis, interviews and observation. The sampling of the study comprised representatives from the selected Southern African National Archives (South Africa, Mozambique, Botswana and Namibia).

The key findings revealed gaps of the archives and records management legislations in terms of definitions, transfer, disposal and transfer of records and accessibility. Some of the Southern African countries failed to use archives and records management legislation to promote accountability and governance.

The research is limited to the following countries: Botswana, Mozambique, Namibia and South Africa.

Archive and records management legislation which has gaps creates problems in terms of effective implementation of archives and records management programmes.

The failure by Southern African countries to revise their National Archives legislations and clarify the role of National Archives will lead to loss of archival materials if not addressed.

Updated archives legislation contributes to the development of effective archives and records management programme.