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The purpose of this study is to investigate how book group recommendations can be used as a meaningful way to suggest suitable books to users, given the increasing number of individuals engaging in sharing and discussing books on the web.

The authors propose reviews fine-grained classification (CFGC) and its related models such as CFGC1 for book group recommendation. These models can categorize reviews successively by function and role. Constructing the BERT-BiLSTM model to classify the reviews by function. The frequency characteristics of the reviews are mined by word frequency analysis, and the relationship between reviews and total book score is mined by correlation analysis. Then, the reviews are classified into three roles: celebrity, general and passerby. Finally, the authors can form user groups, mine group features and combine group features with book fine-grained ratings to make book group recommendations.

Overall, the best recommendations are made by Synopsis comments, with the accuracy, recall, F-value and Hellinger distance of 52.9%, 60.0%, 56.3% and 0.163, respectively. The F1 index of the recommendations based on the author and the writing comments is improved by 2.5% and 0.4%, respectively, compared to the Synopsis comments.

Previous studies on book recommendation often recommend relevant books for users by mining the similarity between books, so the set of book recommendations recommended to users, especially to groups, always focuses on the few types. The proposed method can effectively ensure the diversity of recommendations by mining users’ tendency to different review attributes of books and recommending books for the groups. In addition, this study also investigates which types of reviews should be used to make book recommendations when targeting groups with specific tendencies.

Despite the social, educational and therapeutic benefits of book clubs, little is known about which books participants are likely to have read. In response, the purpose of this paper is to investigate the public bookshelves of those that have joined a group within the Goodreads social network site.

Books listed as read by members of 50 large English-language Goodreads groups – with a genre focus or other theme – were compiled by author and title.

Recent and youth-oriented fiction dominate the 50 books most read by book club members, whilst almost half are works of literature frequently taught at the secondary and postsecondary level (literary classics). Whilst J.K. Rowling is almost ubiquitous (at least 63 per cent as frequently listed as other authors in any group, including groups for other genres), most authors, including Shakespeare (15 per cent), Goulding (6 per cent) and Hemmingway (9 per cent), are little read by some groups. Nor are individual recent literary prize winners or works in languages other than English frequently read.

Although these results are derived from a single popular website, knowing more about what book club members are likely to have read should help participants, organisers and moderators. For example, recent literary prize winners might be a good choice, given that few members may have read them.

This is the first large scale study of book group members’ reading patterns. Whilst typical reading is likely to vary by group theme and average age, there seems to be a mainly female canon of about 14 authors and 19 books that Goodreads book club members are likely to have read.

The purpose of this paper is to describe an experiment in introducing fiction e‐books in two reading groups run by a public library.

A user study involving two reading groups run over a period of three months. Electronic versions of titles of interest to each group were given out to each participant on Personal Digital Assistants (PDAs). Readers were then asked to fill in a satisfaction questionnaire and discuss their experience with the rest of their group.

Readers were not too negative about using a new tool/gadget like the PDA but they did not see any advantage in reading an electronic version of the selected book.

It was realised quite earlier on that the target readers were emotionally so attached to physical books to feel as if they were betraying them when reading them electronically. A different sample of users more inclined to use technology and more open to different publishing models would have possibly provided a better insight.

The group reading approach introduced a social side to the adoption of e‐books and it was hoped that that would have made a difference. It was also one of the first attempts to look into the use of fiction e‐books in public libraries as opposed to an already existing number of studies looking into e‐books and their use in education and academic libraries. As such it can benefit both publishers and librarians.

Airlines use various analytical techniques to optimally control seats in its various fare classes. Most literature on inventory control does not discuss policies for group arrivals. This study aims to address the literature gap in determining an optimal booking policy which considers the dynamics of group behaviour with respect to cancellations and refunds.

An analytical model by which bid price control mechanism can be applied to group bookings is developed through this study.

Numerical experiments are performed to demonstrate the analytical model under various scenarios. A comparison of the model with the traditional model indicates an increase in the total revenue generated.

The novelty of this work is in modelling the dynamics of group behaviour in a network of flights, and it contributes to the literature on revenue management.

As more courses move to online testing, it is important to understand how it can be used to enhance student learning. Adopting online testing strategies which have been documented to be effective (including increasing the frequency of testing, allowing the students to take the test “open book” and allowing the students two opportunities to take each test) may enhance student learning. This study assesses whether adopting these strategies, facilitated by online testing, leads to greater student learning.

I gathered data from eight sections of an undergraduate auditing course in which students in four sections of the class were tested using six online tests taken by the students outside of class. These six online tests were “open book” and allowed the students two opportunities to take each test. Scores from a common final exam are then compared to those from four sections of the same course where three in-class, traditional paper tests were administered. I also surveyed the online test group to gather information regarding their perceptions of online testing.

Students in the online group scored significantly higher on the tests and the final exam. Additionally, the online group reported a positive perception about their experience with online testing.

Online testing did not impair students’ learning, and if the testing environment is designed correctly, online testing may increase student learning.

Instructors considering introducing online testing should consider introducing some of the specific strategies and practical implications described in the chapter to increase student learning.

The paper aims to investigate the impact of e-books on attitude towards reading among elementary school students. The paper also reflects on issues related to readings and e-books.

Experimental method of research was used to carry out the study. Experiment was conducted on fourth-grade students in an international school in Kuwait. The control group consisted of nine students. The experimental group had 16 students: eight read the book under the “read-to-me” feature and the other half read the book alone. Students in the two groups were assigned readings randomly and their reactions were studied and compared using different methods.

The experiment demonstrated that students enjoyed reading the electronic medium more than the paperback alternative. The difference, however, was not significant. In addition, difference between the comprehension levels of the three conditions was also insignificant. Students did, however, finish reading the paperback book in a significantly shorter time.

A pilot study would have been desirable and also the number of questions asked in the comprehension test could have been expanded. The authors were also not able to explore the possibility of using an automated tool to record the reading time. The two reading instruments used (iPads and iPods) might have affected the students’ understanding and enjoyment of the book, although no noticeable differences were found.

The experiment indicted that one of the apparent benefits of reading the e-book was its built-in picture dictionary, as the book used in the study incorporated a lot of word coinage in his texts. Lessons learnt from the study can benefit in enhancing features of e-books and designing reading programmes to help build more positive attitude towards reading among children.

Little research has been reported in the literature on investigation of e-books towards reading attitude particularly using empirical studies or experimental research. Most literature focuses on availability of e-books and their features. This study makes a good contribution to the literature on this important aspect of research and makes available useful practical information as well.

This paper describes a customer service initiative in a global telecommunications cooperative, the accepted industry leader in technical quality. Not only are the customers multicultural, but the staff is diverse as well. As opposed to the traditional top‐down approach, the INTELSAT initiative originated with middle management. Two groups were formed, each charged with improving a complex, multifunctional ordering process associated with about 50 per cent of revenues. As the groups progressed, each had its own issues, successes, and problems. Although the groups differed considerably in composition, both achieved success, as measured by customer feedback and internal metrics. A final section covers conclusions and recommendations.

The purpose of this paper is to describe how, in the spring of 2007, Arizona State University Libraries held a focus group of selected faculty to discover their perceptions and use of electronic books (e‐books) in their research and teaching.

The services of the Institute of Social Sciences Research were employed to recruit and moderate the focus group. Major themes explored were: use of e‐books as textbooks; use of e‐books for personal research; comparison between e‐books and print; disciplinary differences in perceptions of e‐books; and motivators for future use.

Overall, the focus group revealed that faculty had generally unsatisfactory experiences in using e‐books in their research and teaching owing to the unreliability of access, lack of manipulability, and the steep learning curve of the various interfaces. However, most faculty agreed that e‐books would be a very viable and useful alternative if these issues were resolved.

The focus group consisted of only six faculty members and hence is not representative of faculty as a whole. A larger survey of a more diverse faculty population would greatly serve to clarify and expand upon the findings.

The implications for academic libraries include providing better outreach and training to faculty about the e‐book platforms offered, provide better course support, and advocate to e‐book vendors to consider faculty's teaching and research needs in their product development.

This is believed to be the first published study of faculty opinions and use of e‐books utilizing focus group methodology and offers detailed information that would be useful for academic libraries and e‐book vendors for evidence‐based decisions.

In two previous papers, the authors discussed a text analysis method utilized to explore e-book usage across disciplines at Columbia University. To verify the method, the authors conducted focus group and interviews sessions with faculty members and graduate students to understand when and why e-books are used in conjunction with scholarly activities. The paper aims to discuss these issues.

Participants answered eight pre-determined questions during one-on-one interviews and dual moderator focus group sessions. They were also invited to complete a questionnaire regarding e-book discovery, access, and use. All sessions were transcribed and the data were analyzed using grounded theory approach to examine emerging themes.

The findings suggest that faculty and graduate students use e-books for discontinuous reading and quick reference purposes. They value the ability to customize learning environments to suit immediate circumstances and needs. Frustration occurs when availability and accessibility are hindered by limitations imposed by platforms or licenses. Participants believe the library can advocate for users and work with vendors to develop business models that promote greater convenience and flexibility online.

The study complements and extends existing findings reported in earlier research utilizing a text analysis method. The results indicate that text analysis is a reliable assessment method in the examination of usage trends across e-book collections. Also, the study brings a human sentiment to the discussion of e-book discovery, access, and use. It provides the user community with a voice and left the authors with a deeper understanding of existing information needs on campus.

The academic community is more fully integrating technology into the business it conducts. Online courses are becoming more and more popular. Popular culture can be a source of commonality among students that can be used to more effectively teach leadership in an online environment. This manuscript outlines the use of a group book review assignment to teach leadership while simultaneously fostering a sense of community among students learning about leadership in a primarily asynchronous environment.