Search results

The purpose of this study was to determine the extent to which teaching staff cooperated with librarians in collection development, specifically in relation to electronic resources, and to identify barriers they encountered while performing collection development activities.

A mixed methods approach was adopted for the study. Quantitative and qualitative techniques of data collection and analysis were used to obtain a comprehensive understanding of the research topic. Data were gathered through a self-administered questionnaire and interviews. A total of 149 faculty members completed the questionnaire, yielding a response rate of 51.2%, while 16 library staff members were interviewed to obtain qualitative data.

The majority of the teaching staff who participated in the study affirmed that they had cooperated with subject librarians in collection development. A high percentage (62.4%) of the faculty members had collaborated with subject librarians in collection development activities. Only 37.6% of the faculty members had not participated in collection development activities with subject librarians to acquire library electronic resources. According to faculty members, some of the main challenges affecting collection development at the University of Namibia were a lack of catalogues for electronic resources and a lack of lists of titles from vendors. Moreover, librarians were not always available to assist faculty members. It is recommended that faculty members be part of the process of selecting materials and that a good relationship be fostered between librarians and faculty members to bring value to collection development activities.

Collection development in respect of electronic resources is a complex process to be undertaken by a single entity and, therefore, requires the collaboration of all stakeholders involved. In the case of institutions of higher learning, these stakeholders include faculty, librarians and vendors. The emergence of a variety of e-resources demands a meticulous strategy on the part of libraries to ensure they can offer a wide range of up-to-date and accurate resources that meet the evolving needs of their users. To the best of the authors’ knowledge, studies that are similar to this one have not been conducted in Namibia before. This case study presents useful findings and lessons on faculty–librarian cooperation for effective collection development, not only at the University of Namibia library but also at other academic libraries in economies with similar characteristics.

This study aimed to examine the relationship between customer relationship management (CRM)-based library services and head librarians' personal and academic variables. The status of CRM-based library services in the university libraries of Pakistan was also assessed.

A cross-sectional survey research design and quantitative research approach were applied. A structured questionnaire was emailed to the heads librarians of all university libraries recognized by the Higher Education Commission of Pakistan, and the response rate was 74 percent.

The analysis showed that a relationship to CRM-based library services was confirmed by the head librarians' age, academic qualification, professional experience, CRM awareness and training. Moreover, several CRM-based library services such as face-to-face interaction, current awareness services, orientation for new users, coordination through e-mail services, special goodwill to regular users, make telephone calls, complaints/suggestions boxes, online services, provision of a conducive learning environment, user education, selective dissemination of information services, users' participation in the collection and service development, ask a librarian services and users' help desk services were currently being practiced by the university libraries.

This study is a valuable resource for developing user-centered library services and culture. Findings are helpful in enhancing CRM applications in libraries and making their users satisfied and loyal. This study makes a significant contribution to the body of literature and knowledge on library CRM.

The case is written based on publicly available data from primary sources like the company’s annual reports and presentations and from secondary sources, as indicated in the references.

Barnes & Noble Inc. (B&N), one of the oldest and largest American retail booksellers founded in 1917, was facing a grim business situation underpinned by a fall in demand, a change in consumer preference and stiff competition. After almost a century of being in the business, B&N was experiencing a fall in market share and weak stock market performance. In 2019, the company was sold to Elliot Advisors – a hedge fund – for US$638m. With the appointment of new chief executive officer (CEO) James Daunt in August 2019, a man known for the turnaround of similar businesses, B&N expected its business’s revival and reorganization strategy to turn profitable. Its long-term strategy of beating competitors with its offerings’ sheer volume and low prices was no longer viable. The turmoil was compounded by top management crises with the repeated changes and ousting of several CEOs in a short span, alongside the COVID-19 pandemic and subsequent lockdowns in 2020 and 2021. Daunt was considering how to overcome the crisis and act fast to reposition the company and regain the loyalty of its customers. Was there more that the company could do to improve the company’s position and restore profitability?

The case can be used in strategic management and entrepreneurship classes at undergraduate and postgraduate levels. The case can be used in an investment analysis and management course to teach students the industry analysis technique using Porter’s five forces model.

The study aims to determine the extent of COVID-19’s impact on the libraries and information centers within Benguet. It identified the key differences in the effect of the pandemic on each type of library: public, special, school and academic. It recalled and documented the challenges faced by libraries and librarians. It determined which aspects of their library were affected and how they were modified in terms of their policies, personnel, physical space, services, collection, infodemic response and marketing.

The study used the qualitative descriptive method approach, specifically narrative research design and conducted online focus group discussions in which 14 librarians with managerial or supervisory functions participated. This method was used to explore the topic holistically by using qualitative inquiry. It best suited the purpose of fully understanding the experiences of libraries during the pandemic. The recorded online focus group discussions conducted through Zoom were reviewed and analyzed to identify key themes and responses from the participants. The themes identified from the thematic analysis were further validated with the participants through correspondence, chats or e-mails.

The findings showed that libraries were faced with challenges brought on by the lack of a written policy for the pandemic response, a lack of information communication and technology skills and resources, strict requirements on physical setup for pandemic compliance, budget cuts or realignments and delayed procurement, misinformation and users’ lack of awareness of the new services offered by the library.

The study focused on the pandemic experiences of libraries and information centers in Baguio-Benguet, which was hailed as a model for local pandemic response, through the lenses of librarians with supervisory roles or functions.

Libraries could reflect on their experiences in this pandemic to plan for future strategies that would be best implemented in situations where face-to-face services are not allowed.

This study presented various best practices from different library institutions that could be emulated in the future. Many of these are still relevant regardless library services are going back to normal.

This study proposes a framework for performance measurement of library consortia services by implementing the indicators listed in ISO 11620. The framework is validated by using real data from HEAL-Link, the national consortium of Greek academic and research libraries to calculate the indicators.

The paper reports on the related work regarding the services consortia offer to their members and the known methods and tools for assessing consortia services; the HEAL-Link case study, the aggregation and handling of data, is presented; ISO 11620 performance indicators for HEAL-Link services are calculated, and the results are discussed in terms of what was learnt- about the consortium, about measuring consortia services performance, and about the standard.

ISO 11620 could be used to measure performance for assessing consortia services. The performance indicators’ results reflect the two major events (mergers and COVID pandemic) that took place during the time of the study. ISO 11620 offers a basic insight that could be well complemented with other tools and standards.

The current study suggests that a widely accepted, easily applied, benchmarking ISO standard could be used to measure common consortia services’ performance, thus contributing to consortia assessment.

This paper aims to study the after-effects of the crises hit by the Lebanese population and the solutions implemented to alleviate the ensuing problems on resource sharing in Lebanese libraries.

Questionnaire to academic libraries. Nine libraries in Lebanon offer resource sharing services; all nine are academic. A self-administered questionnaire was sent to these nine libraries; eight responded. A semi-quantitative approach was used to analyze the responses. The questionnaire was administered through Microsoft Forms. The form was designed to include dichotomous questions for the sake of quantitative analysis and a short answer format that allowed responders to provide additional details. American University of Beirut Data. The access services department at the American University of Beirut Jafet Library compiles on a daily basis interlibrary loan statistics. The compiled data were divided into two groups: duration of two fiscal years prior to June 2020; and from June 2020 to June 2022. June 2020 was used as a cutoff date after which the interlibrary loan initiatives in response to COVID-19 were implemented. The services that were analyzed were RSCVD, OCLC WorldShare ILL profiled groups, Emergency Temporary Access Service for HathiTrust members and Open Access Services from vendors.

Libraries in Lebanon were able to continue providing resource-sharing services with a minimal budget due to four major initiatives and through the help of the international resource-sharing community.

Limited publication about inter library loan in Lebanese Libraries. The pandemic hit economies worldwide; however, Lebanon got hit by three synergetic crises, and the initiatives were instrumental in drastically reducing resource sharing expenditure without affecting the interlibrary loan fill rate.

This study aims to investigate the impact of ownership by large shareholders (blockholders) on corporate cash holdings. The study further investigates heterogeneity in the relationship between blockholder ownership and corporate cash holdings.

Building on the precautionary and agency motives of corporate cash holdings, the study focuses on publicly listed firms from 22 European countries for the period from 2006 to 2015. Multiple pooled ordinary least square and fixed effects regression models are employed to examine the relationship between blockholder ownership and firms’ cash holdings.

This study documents a positive relationship between blockholder ownership and corporate cash holdings which indicates the role of blockholders in influencing firms’ cash holdings policies. However, further analyses show that the effect of blockholding on cash holdings depends on the type of blockholder. While the relationship is still positive between cash holdings and ownership by strategic blockholders, it turns negative for the ownership by institutional blockholders.

This study provides evidence for the important role played by firms’ ownership structures, and especially blockholding, in shaping firms’ cash holdings decisions. The findings are therefore of great value for investors, firms’ management and board and policy makers.

This paper contributes to the literature by providing an explanation of the contradictory results documented in the literature on the impact of blockholders on corporate cash holdings. This study, to the best of the author’s knowledge, is the first to examine the effect of blockholder ownership on cash holdings by distinguishing between different types of blockholder.

This research aims to analyse the current state of research on the application of Artificial Intelligence (AI) in libraries by examining document type, publication year, keywords, country and research methods. The overarching aim is to enrich the existing knowledge of AI-powered libraries by identifying the prevailing research gaps, providing direction for future research and deepening the understanding needed for effective policy development.

This study used advanced tools such as bibliometric and network analysis, taking the existing literature from the SCOPUS database extending to the year 2022. This study analysed the application of AI in libraries by identifying and selecting relevant keywords, extracting the data from the database, processing the data using advanced bibliometric visualisation tools and presenting and discussing the results. For this comprehensive research, the search strategy was approved by a panel of computer scientists and librarians.

The majority of research concerning the application of AI in libraries has been conducted in the last three years, likely driven by the fourth industrial revolution. Results show that highly cited articles were published by Emerald Group Holdings Ltd. However, the application of AI in libraries is a developing field, and the study highlights the need for more research in areas such as Digital Humanities, Machine Learning, Robotics, Data Mining and Big Data in Academic Libraries.

This study has excluded papers written in languages other than English that address domains beyond libraries, such as medicine, health, education, science and technology.

This article offers insight for managers and policymakers looking to implement AI in libraries. By identifying clusters and themes, the article would empower managers to plan ahead, mitigate potential drawbacks and seize opportunities for sustainable growth.

Previous studies on the application of AI in libraries have taken a broad approach, but this study narrows its focus to research published explicitly in Library and Information Science (LIS) journals. This makes it unique compared to previous research in the field.

The purpose of this paper is to examine the restructuring of human resources development processes in Indian Institutes of Technology (IIT) libraries in North India, emphasizing the essential information and communications technology (ICT) skills for both recruits and existing staff.

The study used a survey research design, with two different sets of structured questionnaires used to collect data. The first set, which was distributed to all heads of seven IIT libraries in North India, received a 100% response rate. Simultaneously, the second set was distributed to library users, yielding a 92% response rate (680 responses out of 700 distributed). The collected data were analyzed and tabulated, with suitable interpretations.

The findings of the study reveal that all examined libraries have implemented skill development programs. Moreover, advanced ICT skills are considered essential for staff appointments, and specific institutes (IIT Kanpur, IIT Delhi, IIT Jodhpur and IIT Ropar) took the initiative to provide ICT training to their employees. Trained employees exhibited enhanced performance, attributed to advanced ICT knowledge. The study suggests restructuring selection criteria and introducing structured ICT training programs for library staff, ensuring a more adept workforce for current demands.

The study can increase the impact globally on human resource development by incorporating soft skills, job satisfaction and leadership development while exploring research opportunities through cross-institutional comparisons and the integration of emerging technologies such as artificial intelligence and virtual reality.

This study collected primary data from IIT libraries in North India using self-designed questionnaires. The findings provide useful insights into how libraries might restructure human resource development in the digital age.

Science policy and practice for open access (OA) books is a rapidly evolving area in the scholarly domain. However, there is much that remains unknown, including how many OA books there are and to what degree they are included in preservation coverage. The purpose of this study is to contribute towards filling this knowledge gap in order to advance both research and practice in the domain of OA books.

This study utilized open bibliometric data sources to aggregate a harmonized dataset of metadata records for OA books (data sources: the Directory of Open Access Books, OpenAIRE, OpenAlex, Scielo Books, The Lens, and WorldCat). This dataset was then cross-matched based on unique identifiers and book titles to openly available content listings of trusted preservation services (data sources: Cariniana Network, CLOCKSS, Global LOCKSS Network, and Portico). The web domains of the OA books were determined by querying the web addresses or digital object identifiers provided in the metadata of the bibliometric database entries.

In total, 396,995 unique records were identified from the OA book bibliometric sources, of which 19% were found to be included in at least one of the preservation services. The results suggest reason for concern for the long tail of OA books distributed at thousands of different web domains as these include volatile cloud storage or sometimes no longer contained the files at all.

Data quality issues, varying definitions of OA across services and inconsistent implementation of unique identifiers were discovered as key challenges. The study includes recommendations for publishers, libraries, data providers and preservation services for improving monitoring and practices for OA book preservation.

This study provides methodological and empirical findings for advancing the practices of OA book publishing, preservation and research.