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The links between emotional self-efficacy, emotional intelligence, positive and negative affect, workplace incivility (from the target and perpetrator perspective), and job satisfaction were explored in a model of workplace functioning. Two hundred and seven adults participated in the study. As expected, emotional self-efficacy significantly predicted trait or dispositional emotional intelligence, which in turn was a significant predictor of participants' negative and positive affect. The relationship between low emotional intelligence and high negative affect was especially strong. Also as expected, individuals with higher levels of negative affect were more likely to be perpetrators of workplace incivility than individuals with lower levels of negative affect. Individuals who engaged in higher levels of incivility perpetration were more likely to be victims of incivility than individuals who never or rarely engaged in uncivil behavior. Being a victim of incivility was associated with higher levels of negative affect and lower levels of job satisfaction. Counter to the original predictions, positive affect was unrelated to either incivility perpetration or victimization.

Mirele Cardoso do Bonfim is Professor of Psychology at Salvador University, Brazil, and she is psychologist at Federal Institute of Education, Science and Technology, Bahia (IFBA). She received her master's degree in Organizational Psychology from Federal University of Bahia. Her primary researches have been focused on emotions at work and emotional labor. C.V.: Available at http://lattes.cnpq.br/2452149954749191

The chapters in this volume are drawn from the best contributions to the 2008 International Conference on Emotion and Organizational Life (Emonet VI), complemented by additional invited chapters. The 2008 conference was hosted by INSEAD, beautifully situated within the picturesque surrounds of Fontainebleau, France. We acknowledge INSEAD and especially local hosts Prof. Quy Huy and Ms. Marie-Francoise Piquerez for ensuring a flawlessly organized and superbly resourced conference experience. We also acknowledge the conference paper reviewers (see appendix) whose time and expertise are such an essential part of ensuring the high quality of the Emonet conference and the book series Research on Emotion in Organizations. In the year following publication of this volume, the 2010 conference (Emonet VII) will be held in Canada, and Volume 6 of Research on Emotion in Organizations will be available in print. Readers interested in learning more about the conferences or the Emonet listserv should check the Emonet website at http://www.uq.edu.au/emonet/.

In this paper, grounded theory is investigated and applied to research on electronic commerce in order to demonstrate its use and potential limitations in accounting research. Grounded theory enables relevant theoretical concepts to emerge from the data and, in this way, leads to discovery. In treating ‘all as data’, grounded theory uses a pragmatic approach, combining qualitative and quantitative data and datagathering methods to encourage a rich understanding of the situation. This enables the generation of theory rather than the confirmation of existing theory. To illustrate this process, this paper demonstrates the emergence, with the use of grounded theory, of a definition for electronic commerce.

Valuing People Now (DH, 2009) recognises that some people, particularly those with complex needs, have been missing out. It has made ‘including everyone’ a priority for the next three years. With reference to Tom's story, this paper will consider the reasons why people with profound and multiple learning disabilities (PMLD) remain among the most marginalised people in society today, what has changed since Valuing People (DH, 2001) and what needs to change in the next three years of delivering Valuing People Now (DH, 2009) if we are to rise to the challenge of ‘enabling extraordinary people to live ordinary lives’ (McConkey, 1998).

It is estimated that in this country alone no less than 2,000,000 tons of food annually is destroyed by reason of the depredations of rats and mice. Neither powers nor organisations existed at the outbreak of war. which were adequate for the purpose of preventing wastage, which, under war conditions, became intolerable. That there was on the Statute Book the Rats and Mice (Destruction) Act, 1919, cannot be denied, but no authority existed for the control of destructive insects and mites in foodstuffs. The powers and duties vested in local authorities under the Rats and Mice (Destruction) Act were of little avail and it was allowed to fall into disuse without alternative provision being made. The control of these several groups of pests has for some years past been dependent on the powers derived from the Defence Regulations and continued under the Supplies and Services (Transitional Powers) Act. The profession of the rat catcher is an old and universal one. In 17th century Italy the “ professional ” was recognised by his long pole bearing a square flag on which were representations of cats and mice; the Chinese equivalent bore a sign depicting a cat in a bag. An accepted method of destruction quoted in The Book of Days is one attributed to the Irish, who believed that they could rhyme any beast to death, and in particular the rat. Another prevalent notion was that rats had a presentiment of coming evil and always deserted in time a ship about to be wrecked, or a house about to be flooded or burned. In 1854 it was seriously reported in a Scottish provincial newspaper that the night before a town mill was destroyed by fire the rats belonging to the establishment were met migrating in a body to a neighbouring field. A more scientific approach is now being made to the problem. In August, 1947, a meeting was held in London to discuss the world‐wide problem of losses as a result of damage by insects, fungi and rodents, and to consider the steps to be taken to reduce such losses. Embracing a general consideration of the problem of infestation control, the meeting, convened by Dr. L. E. Kirk, head of the Plant Industry Research Branch, Agriculture Division, F.A.O., covered many phases of the subject, ranging from the economics of the problem to the toxicity of new synthetic insecticides. Accepting the principle that efficient prevention and control of food infestation was essential to the conservation of the world's food supply, the meeting recommended that:—

The research reported here examines the experiences of women with learning disabilities who have lived at the only specialist refuge available in this country. A full description of the specialist refuge is given and lessons drawn for other learning disability service providers. The importance of safe, women‐only space is emphasised.

In the matter of food purity and control Hospital Catering Services have been outside the law, a privileged position where the general law of food and drugs have never applied and the modern regulatory control in food hygiene has similarly not applied. In the eyes of the general public hospital catering standards have always been high above the general run of food preparation. As the NHS continued, complaints began gradually to seep out of the closed community, of dirt in the kitchens and prevalent hygiene malpractices. The general standard for most hospitals remained high but there were no means of dealing with the small minority of complaints which disgusted patients and non‐cater‐ing staff, such as insect and rodent infestations, and an increase in the frequency of food poisoning outbreaks.