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ERP selection is a multi-faceted process and needs to be successful in dealing with high uncertainty. The purpose of this paper is to propose a novel multi-criteria decision making (MCDM) approach, titled as cloud-based design optimization (CBDO), for ERP selection problem to handle high uncertainty with a computationally effective way.

CBDO has been utilized as an alternative method to fuzzy set theory and stochastic programming, and proposes robust findings for worst case scenario. In order to assess the proposed methodology, a numerical study is conducted by taking into account existing state-of-the-art study on the ERP selection problem for the small medium enterprises. The outputs of the existing state-of-the-art study are assumed as uncertain and varying across time as it is expected in real life; therefore, different scenarios are created in order to reveal the effect of uncertainty on decisions.

In the methodology, the results given under uncertain conditions are compared with the results obtained under stable conditions. It is clearly seen that ERP system selection problem area has high sensitivity to the uncertain environment, and decision makers should not undervalue the unsteadiness of criteria during the ERP system selection process, especially within volatile economies.

This study contributes to the relevant literature by utilizing CBDO as a MCDM tool in the selection of the ERP software as a first time, and validating the impact of unsteadiness on the ERP selection procedure. It is the first CBDO-based study that validates the effect of distributional differences on uncertainties in the ERP selection processes.

Risk analysis is a critical investigation field for many sectors and organizations to maintain the information management reliable. Since mining is one of the riskiest sectors for both workers and management, comprehensive risk analysis should be carried out. The purpose of this paper is to explore comprehensively the undesired events that may occur during a particular process with their main reasons and to perform a risk analysis for these events, by developing a risk analysis methodology. For performing risk analysis, discovering and defining the potential accidents and incidents including their root causes are important contributions of the study as distinct from the related literature. The fuzzy approach is used substantially to obtain the important inferences about the hazardous process by identifying the critical risk points in the processes. In the scope of the study, the proposed methodology is applied to an underground chrome mine and obtaining significant findings of mining risky operations is targeted.

Fault tree analysis and fuzzy approach are used for performing the risk analysis. When determining the probability and the consequences of the events which are essential components for the risk analysis, expressions of the heterogeneous expert group are considered by means of the linguistic terms. Fault tree analysis and fuzzy approach present a quiet convenience solution together to specify the possible accidents and incidents in the particular process and determine the values for the basis risk components.

This study primarily presents a methodology for a comprehensive risk analysis. By implementing the proposed methodology to the underground loading and conveying processes of a chrome mine, 28 different undesired events that may occur during the processes are specified. By performing risk analysis for these events, it is established that the employee’s physical constraint while working with the shovel in the fore area, the falling of materials on employees from the chute and the scaling bar injuries are the riskiest undesired events in the underground loading and conveying process of the mine.

The proposed methodology provides a confidential and comprehensive method for risk analysis of the undesired events in a particular process. The capability of fault tree analysis for specifying the undesired events systematically and the applicability of fuzzy approach for converting the experts’ linguistic expressions to the mathematical values provide a significant advantage and convenience for the risk analysis.

The major contribution of this paper is to develop a methodology for the risk analysis of a variety of mining accidents and incidents. The proposed methodology can be applied to many production processes to investigate the dangerous operations comprehensively and find out the efficient management strategies. Before performing the risk analysis, determining the all possible accidents and incidents in the particular process using the fault tree analysis provides the effectiveness and the originality of the study. Also, using the fuzzy logic to find out the consequences of the events with experts’ linguistic expressions provides an efficient method for performing risk analysis.

The purpose of this paper is to develop a systematic and comprehensive project selection model utilizing fuzzy multi-objective linear programming (FMOLP) that deals with the imprecise data in IS projects and uncertain judgment of decision makers.

First, projects are prioritized by considering both quantitative and qualitative factors. A fuzzy analytical hierarchical process (FAHP) is used in order to obtain weights of each project that indicates their priorities. At the second step, project selection decision is completed by using FMOLP. Then, the sensitivity analysis is performed to evaluate the robustness of the proposed integrated model.

The result of this study indicates that an integrated approach utilizing FAHP and FMOLP can be used as a supportive tool for project selection in IS context. It decreases the uncertainty caused from uncertain judgment of decision makers.

Future studies are suggested to design models having fuzzy constraints such as budget and resources. Moreover, for future studies, non-linear membership functions can be used.

Actual projects are provided from the Turkish IS company for prioritizing process and a hypothetical mathematical model is demonstrated using illustrative data.

This study contributes to the relevant literature by proposing a comprehensive model considering many conflicting ideas of decision makers on quantitative and qualitative criteria, and evaluating projects in an integrated way including FAHP and FMOLP.

The purpose of this study is to develop a fuzzy expert system to design robust forecast of return quantity in order to handle uncertainties from the return process in reverse logistic network.

The most important factors which have impact on return of products are defined. Then the factors which have collinearity with others are eliminated by using dimension redundancy analysis. By training data of selected factors with fuzzy expert system, the return amounts of alternative cities are forecasted.

The performance metrics of the proposed model are found as satisfactory. That means the result of this study indicates that fuzzy expert systems can be used as a supportive tool for forecasting return quantity of alternative areas.

In the future, the proposed model can be used for forecasting other uncertain parameters such as return quality and return time. Other fuzzy systems such as type-2 fuzzy sets can be used, or other expert systems such as artificial neural networks can be integrated into fuzzy systems.

An application at an e-recycling facility is conducted for clarifying how the method is used in a real decision process.

It is the first study which aims to model an alternative forecasting by utilizing fuzzy expert system. Furthermore, a comprehensive factor list which includes predictors of the system is defined. Then, a dimension redundancy analysis is developed to reveal factors having significant impact on the return process and eliminate the rest.