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Hypothesizes that, for academics, while budgetary communication may be positively related to budgetary attitudinal response, this relationship is dependent on the level of influence allowed over the medium/long term goal set. For university administrators, it is not expected that the interaction between the level of influence and budgetary communication will be significant. These differing outcomes are expected because of the conflicting objectives that exist between the two groups. Tests the hypotheses by surveying academic heads of department and administrators from New Zealand universities. The results support the theorized expectations. Outlines the implications for university management and in particular the potential impact for planning structures.

The purpose of this study is use a bibliometric analysis to explore the relational nature of knowledge creation in WFM in operations. Companies live under constant pressure to find the best ways to plan their workforce, and the workforce emangement (WFM) is one of the biggest challenges faced by managers. Relevant research on WFM in operations has been published in a several range of journals that vary in their scope and readership, and thus the academic contribution to the topic remains largely fragmented.

To address this gap, this review aims to map research on WFM in operations to understand where it comes from and where it is going and, therefore, provides opportunities for future work. This study combined two bibliometric approaches with manual document coding to examine the literature corpus of WFM in operations to draw a holistic picture of its different aspects.

Content and thematic analysis of the seminal studies resulted in the extraction of three key research themes: workforce cross-training, planning workforce mixed methods and individual workforce characteristics. The findings of this study further highlight the gaps in the WFM in operations literature and raise some research questions that warrant further academic investigation in the future.

Likewise, this study has important implications for practitioners who are likely to benefit from a holistic understanding of the different aspects of WFM in operations.