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Justice research has established that voice enhances procedural justice—a phenomenon known as the ‘voice effect’—through both instrumental and non‐instrumental mechanisms. However, limited research attention has been devoted to the underlying motivational bases for the operation of one or the other explanatory mechanism in a given situation. We report the findings of two laboratory studies examining situational, motivational, and attributional underpinnings for the voice effect. We found that motivation to voice varied with characteristics of the authority to whom a grievance is directed. In both studies, an interaction revealed that non‐instrumental motivation for voice is more important when instrumental motivation is lacking or unavailable. In Study 2, we introduce the role of social attributions into research on the voice effect, finding that grievants' judgments about their objectives in using voice vary with the attributions they make about the motives behind the authority's actions. We discuss implications of our findings for both theory and practice.

Audit committees have been established with varying success in recent years. Although they should have a broad mandate to deal with a range of corporate issues, the committees often concentrate primarily on external audit reviews. This tendency can be addressed through the development of a close relationship between the audit committee and internal audit. The factors which will affect the internal auditor′s ability to foster this relationship include competence, corporate culture and positive thinking. Internal auditors have the opportunity to influence the role of the audit committee and ensure maximum effect in respect of good corporate management and control.

New sustainability certification schemes (SCS) with different scope, governance structure and operating practice are fast emerging. This rapid growth and divergence in metrics has resulted in questions about the effectiveness of such schemes. Although this practice has been growing fast, to date, there are no reviews comprehensively synthesising the literature regarding SCS’ main flaws, challenges and improvement opportunities. This paper aims to identify what are the key components affecting effectiveness of SCS, highlighting their benefits, flaws and improvement opportunities.

An integrated literature review was conducted to identify and assess recent studies related to the benefits, flaws, effectiveness and improvement opportunities of SCS worldwide.

Key components affecting the effectiveness of SCS were identified (sustainability awareness; market access; management systems and productivity; social, environmental and economic impacts; monitoring outcomes; competition, overlapping and interoperability; stakeholder participation; and accountability and transparency). The authors argue that SCS to succeed have to be effective; provide accountability about their goals and achievements; and manage stakeholders’ expectations. Civil Society’s awareness of the scientific underpinnings of sustainability issues also contributes to the existence and improvement of such schemes.

The limitations of this study are associated with the secondary material that was publicly available for our literature review.

This paper fulfils an identified need to explore the key components affecting effectiveness of SCS, their benefits, flaws and improvement opportunities. Such a synthesis also identifies the key areas where interoperability between SCS should be pursued by corporations and governments.

Establishing thought leadership by disseminating relevant digital content through social media has become one of the main priorities for marketers in business-to-business (B2B) settings. However, academic research has only recently started to address this phenomenon. In particular, researchers have not yet examined whether and how thought leadership positively influences a firm’s relationship with its customers. This paper aims to propose and test a model to explain how a firm’s thought leadership improves its customer relationship performance.

A cross-sectional research design was applied using covariance-based structural equation modeling to estimate the suggested model. Data were collected from a sample of 160 firms in different industries that create and share content on social media.

Thought leadership on social media positively influences brand performance and, in turn, customer relationship performance in B2B settings. Moreover, establishing thought leadership on social media results from specific thought leadership capabilities and is supported by social media capabilities.

This study advances knowledge on social media thought leadership in B2B settings by proposing and testing a model that combines available insights from three distinct but interrelated B2B streams of studies: branding, social media marketing and thought leadership. Moreover, this study conceptualizes the effects of thought leadership, which is consistent with the relational nature of B2B settings. In fact, it explores thought leadership as a means to maintain and strengthen business relationships. However, further studies are needed to explore detailed strategies that affect the effectiveness of thought leadership.

The results provide managers with evidence on the effectiveness of a thought leadership strategy. Establishing thought leadership on social media can help to nurture customer relationships over time. By sharing valuable content, suppliers can continuously demonstrate their cutting-edge competences and expertise, thus keeping their brand relevant to customers.

This is the first study to provide evidence of the benefits of social media thought leadership on customer relationships in B2B settings.

This paper seeks to analyse Foster's Lager advertising since the early 1980s. In particular, it aims to focus on the Foster's Lager “I Believe” integrated marketing communications (IMC) campaign launched in 2000 and the use of “commercial nationalism”.

A close textual analysis consisting of semiotics, shot combination analysis, and content analysis is incorporated into the discussion of the Foster's Lager advertisements examined. These methodologies are helpful for deconstructing mediated representations of this iconic beer brand.

Nationalism and humour have both played an important part in Foster's Lager advertising campaigns. However, campaigns in more recent times have become more sophisticated and ironic. In examining a number of significant advertising campaigns for Australia's flagship beer, the transition from national to global beer brand can be documented. Since 1888 the brand name Foster's has evolved from being just one of a number of beer brands in Australia to the international flagship product of the global beverage giant, and fourth largest brewing company in the world, Foster's Group Limited.

In particular, the Foster's Lager “I Believe” campaign was an excellent example of the witty use of nationalism and patriotism to communicate a message.

Examining how the Foster's Lager brand evolved into a global brand provides lessons for marketers and educators, particularly in the effective use of commercial nationalism.

The paper brings a detailed analysis of the successful use of commercial nationalism.

For over three decades, Afghanistan has been a battleground in which many of the states of the wider neighbourhood have been involved. The importance of fostering a concerted effort for Afghan peace and stability is widely agreed upon, yet such a process remains difficult to bring about. Some analysts emphasize states and their security relationships, seeing Afghanistan as an ‘insulator’ caught between different regional state systems, each with a strong dynamic of its own. Other analysts emphasize various transnational networks and see Afghanistan as the ‘core’ of a larger conflict formation. This chapter takes as its starting point the former perspective, which has been codified by Barry Buzan and Ole Wæver (2003) as the regional security complex (RSC) approach. The chapter examines the security dynamics of each of the regions surrounding Afghanistan – South Asia, the Persian Gulf and South Asia – adopting a comparative and historical perspective, with an emphasis on the period since the late 1970s. It concludes that each of Afghanistan's three surrounding regions is characterized by deep security concerns of its own. These concerns nonetheless inform the engagement of neighbouring countries in Afghanistan, which then comes to reflect conflicts and cleavages specific to the respective regions. One central implication is that a more promising strategy for Afghanistan might be to seek a unilateral non-offensive or neutral status, rather than full security integration with its neighbours. Although such a strategy would necessitate the creation of a forum for Afghanistan's neighbours to foster understanding for the Afghan position, it represents a dramatic departure from mainstream policy proposals with their emphasis on an integrated regional approach.

In this chapter, we used a research-based case study titled “The Desirable Prince Meeting” to explore how interdisciplinary theoretical perspectives on the child can be used to prompt critical reflection on socially just equity praxis in early childhood education. We argue that using multiple theoretical perspectives to analyze teaching and learning can generate and drive critical reflection on equity praxis more effectively than using a single perspective that presents a single truth about teaching and learning moments.

This paper describes the development of an evaluation framework to document the process, impact and outcomes of a community‐based mental health promotion project. This initiative, the Rural Mental Health Project, is concerned with the promotion of positive mental health in rural communities in the Republic and Northern Ireland. As a community‐based initiative, this project involves multi‐component interventions that are implemented with diverse target groups across a range of community settings. Assessing the process of programme implementation is critical in order to capture and document the realities of programme planning and implementation. The evaluation approach adopted in this project is based on a logic model research paradigm (Scheirer et al, 1995). This model gives equal emphasis to process and outcome evaluation and seeks to relate the realities of programme implementation to intended programme outcomes. Project activity is tracked prospectively in order to examine the detail of actual programme delivery and its influence on expected project outcomes. This paper outlines the model as applied in this project and explores the methodological and practical challenges in evaluating complex community interventions.

The purpose of this paper is to review the book Studying Students: The Undergraduate Research Project at the University of Rochester edited by Nancy Fried Foster and Susan Gibbons.

The review first examines the methods used in the Rochester study, and then considers the conclusions for their local implications as well as their meaning for the library profession.

The Rochester study should serve as a wake‐up call for librarians that imagine they understand their user‐base. Over and over again in this book the authors note how much they learned about the students after studying them systematically and how surprising they found the results. It seems unlikely that the Rochester experience is unique.

The transformation that took place at the University of Rochester Libraries should serve as an example for the profession as a whole.

President Bill Clinton has had many opponents and enemies, most of whom come from the political right wing. Clinton supporters contend that these opponents, throughout the Clinton presidency, systematically have sought to undermine this president with the goal of bringing down his presidency and running him out of office; and that they have sought non‐electoral means to remove him from office, including Travelgate, the death of Deputy White House Counsel Vincent Foster, the Filegate controversy, and the Monica Lewinsky matter. This bibliography identifies these and other means by presenting citations about these individuals and organizations that have opposed Clinton. The bibliography is divided into five sections: General; “The conspiracy stream of conspiracy commerce”, a White House‐produced “report” presenting its view of a right‐wing conspiracy against the Clinton presidency; Funding; Conservative organizations; and Publishing/media. Many of the annotations note the links among these key players.