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The extreme demographic misrepresentation of organisations is a key business and societal issue in South Africa. This research provides organisations that are committed to the creation of a diverse and inclusive environment with key considerations that need to be managed in order to drive transformation. The final output of this research is a set of diversity and inclusion management considerations. It is a blueprint that organisations can use to move beyond compliance recruitment (employment equity), to a commitment to systemic change, driven at organisational, interpersonal and individual levels.

The field of education continues to become more diverse with respect to race and gender. Specifically, research on the educational and professional experiences of African American and female scholars have increased (Cubillo & Brown, 2003; Philipsen, 2008; Wolfinger, Mason & Goulden, 2008; Wyche & Graves, 1992). With respect to the field of education, there are a few studies of women's experiences as faculty in educational leadership (Mertz, 2009; Sherman, Beatty, Crum, & Peters, 2010). However, there is a silence in research regarding the experiences of Black (African American) women faculty in the field of educational leadership/administration. The field of leadership is written typically by and for a mainstream, masculine audience. To this end, women and African Americans are “othered” in this discourse. This chapter examines the experiences of four African American female scholars in programs of educational leadership/administration.

This chapter is contextual in nature. It provides an overview of the impact of COVID-19, highlighting both the significant number of deaths caused by the pandemic as well as the economic disruption that occurred. Particular attention is paid to the role of digital technologies during the pandemic, which enabled a wide range of activities (e.g. work, education and shopping) to go online. The disruptive impact of COVID-19 is widespread and far-reaching, with the pandemic acting as a ‘change agent’ expanding and encouraging the greater use of digital technologies. The second half of the chapter presents summaries of the other chapters in the book. In doing so, it illustrates the scope and scale of the impact of COVID-19, the multitude of different challenges it has caused, and how these varied across different regions and contexts, as well as the diversity of reactions to the pandemic. Some of these reactions are technical in nature, while others are commercial and political. The summaries also draw attention to ongoing policy debates, the significance of which has been heightened by the pandemic.

Increasing market pressures require organizations to rethink the development of change capability. Building a sustainable and flexible organization capable of responding in a timely manner to quickly changing customer demands without compromising technological excellence and quality is a complex task. This chapter builds on a five-year study of transformation efforts at a product development unit of Ericsson. The complexity of designing and managing learning mechanisms as both a transformation engine and a way to improve new product development is captured. The chapter points toward the challenges of designing and managing learning mechanisms that enhance organizational agility.

In this chapter, I analyze the decision calculus of President Donald Trump, using the Applied Decision Analysis (ADA) method (Mintz, 2005, Mintz & DeRouen, 2010). I analyze seven foreign policy decisions taken in the first six months of Trump’s presidency. I find that in his decision-making process, President Trump applies six dimensions. My analysis reveals that the imagery dimension has affected President Trump’s decisions across the board, and led to the rejection of non-compensatory alternatives. Based on my research, I conclude that President Trump demonstrated a poliheuristic decision code. Furthermore, from my analysis derives that President Trump’s decision-making process is mostly intuitive. Moreover, this chapter reveals a polythink syndrome in Trump’s decision unit, manifested in the battle between his two groups of advisors, known as the nationalists and globalists.