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Open Access
Article
Publication date: 7 May 2021

Jennifer Creese, John-Paul Byrne, Anne Matthews, Aoife M. McDermott, Edel Conway and Niamh Humphries

Workplace silence impedes productivity, job satisfaction and retention, key issues for the hospital workforce worldwide. It can have a negative effect on patient outcomes and…

3733

Abstract

Purpose

Workplace silence impedes productivity, job satisfaction and retention, key issues for the hospital workforce worldwide. It can have a negative effect on patient outcomes and safety and human resources in healthcare organisations. This study aims to examine factors that influence workplace silence among hospital doctors in Ireland.

Design/methodology/approach

A national, cross-sectional, online survey of hospital doctors in Ireland was conducted in October–November 2019; 1,070 hospital doctors responded. This paper focuses on responses to the question “If you had concerns about your working conditions, would you raise them?”. In total, 227 hospital doctor respondents (25%) stated that they would not raise concerns about their working conditions. Qualitative thematic analysis was carried out on free-text responses to explore why these doctors choose to opt for silence regarding their working conditions.

Findings

Reputational risk, lack of energy and time, a perceived inability to effect change and cultural norms all discourage doctors from raising concerns about working conditions. Apathy arose as change to working conditions was perceived as highly unlikely. In turn, this had scope to lead to neglect and exit. Voice was seen as risky for some respondents, who feared that complaining could damage their career prospects and workplace relationships.

Originality/value

This study highlights the systemic, cultural and practical issues that pressure hospital doctors in Ireland to opt for silence around working conditions. It adds to the literature on workplace silence and voice within the medical profession and provides a framework for comparative analysis of doctors' silence and voice in other settings.

Details

Journal of Health Organization and Management, vol. 35 no. 9
Type: Research Article
ISSN: 1477-7266

Keywords

Content available
Article
Publication date: 16 June 2023

Sean Creaney, Samantha Burns and Anne-Marie Day

665

Abstract

Details

Safer Communities, vol. 22 no. 3
Type: Research Article
ISSN: 1757-8043

Content available
Book part
Publication date: 12 December 2007

Abstract

Details

Equity and the Environment
Type: Book
ISBN: 978-0-7623-1417-1

Open Access
Article
Publication date: 3 May 2022

Anne Parkatti, Tiina Saari, Mia Tammelin and Mikko Villi

This article aims to study digital competence (DC) in media work.

1281

Abstract

Purpose

This article aims to study digital competence (DC) in media work.

Design/methodology/approach

The authors utilize frame analysis to investigate how DC is framed in media work using 30 semi-structured interviews as data with journalists in Finland.

Findings

The authors identify three main frames of DC in the context of media work. The individual attitude frame emphasizes employees' attitudes toward DC, the team-level support frame underlines the need for support in the work community and the organizational-level practice frame highlights enablers of and organizations' requirements for digital competence.

Practical implications

First, media workers' DC is necessary to enhance work efficiency and accomplish tasks and may be supported with supportive management practices. Second, the findings suggest that DC should be understood and analyzed as a multi-level issue. Third, the findings suggest that appropriate continuing education and study opportunities were needed. Besides formal arrangements for learning, informal contexts of learning are important.

Originality/value

The article contributes to media studies and studies on the digitalization of work by taking account of the organizational, team and individual levels in discussing digital competence in the news media sector.

Details

International Journal of Sociology and Social Policy, vol. 42 no. 13/14
Type: Research Article
ISSN: 0144-333X

Keywords

Content available
Article
Publication date: 13 March 2017

Michael Murray, Carol Holland and Elizabeth Peel

643

Abstract

Details

Working with Older People, vol. 21 no. 1
Type: Research Article
ISSN: 1366-3666

Content available
Book part
Publication date: 8 November 2017

Abstract

Details

Inequalities in the UK
Type: Book
ISBN: 978-1-78714-479-8

Content available
Book part
Publication date: 14 March 2017

Kenneth M. Moffett

Abstract

Details

Forming and Centering
Type: Book
ISBN: 978-1-78635-829-5

Content available
Article
Publication date: 27 March 2023

Sean Creaney, Samantha Burns and Anne-Marie Day

723

Abstract

Details

Safer Communities, vol. 22 no. 2
Type: Research Article
ISSN: 1757-8043

Content available
Book part
Publication date: 30 April 2018

Judith Marquand and Peter Scott

Abstract

Details

Democrats, Authoritarians and the Bologna Process
Type: Book
ISBN: 978-1-78743-466-0

Content available
Book part
Publication date: 1 December 2023

Gail Anne Mountain

Abstract

Details

Occupational Therapy With Older People into the Twenty-First Century
Type: Book
ISBN: 978-1-83753-043-4

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1 – 10 of 22