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The purpose of this paper is to describe the service process of municipal home care catering with respect to both sub‐processes and their development needs. One case is introduced.

Existing research on Meals‐On‐Wheels is illustrated. The theoretical concepts include service design, a service process, and a foodservice production process. Empirical data were collected from the two representatives of the case organisation by using a theme interview form.

The service process of home care catering comprises an information system and four sub‐processes: customer registration and ordering; food production; meal delivery; and invoicing. The main development needs focus on the electronic information system. Other development needs concern menu design, utilizing a cook‐chill method, delivering chilled meals, offering a service voucher, and implementing invoicing with other municipalities.

Due to an aging population, demand on the municipal home care catering services is increasing. The efficiency of the sub‐processes has to be improved by an electronic information system. Alternative models in home care catering service have to be offered.

The findings offer ideas to other home care catering organisations for developing their service processes.

Argues that women's history is a player in the history of collection development, although its awards are obscured in library history. Pioneer women librarians shaped children's collections beyond the structural initiation of service into an expanded vision of service, a sense of transgressing boundaries in order to advocate and mediate for children and their literature. Considers the philosophy and work of Caroline Hewins and Anne Carroll Moore, which presents a paradigm of building collections for a larger community that is now part of the planning process for public libraries and an ongoing model of activist service through collections.

The purpose of this study is to identify a psychological profile for public accounting firm partners who are likely to place the partnership and client shareholder at risk. Proprietary data from an executive counseling firm provided a unique opportunity to compare two groups of partners: those identified by their senior partners as placing the firm at risk (n=31) and those not so identified (n=64). The groups were compared using psychological measures, lifestyle measures, personal measures, and work history variables. Results found no significant measurable difference between the audit partners who were identified as posing a risk and those not so identified. This suggests that specific factors cannot lead a partner to engage in risky behaviors, but rather several, in combination, may be necessary. Implications for research include learning more about concepts such as resistance to temptation, motivation, and rationalization. Implications for practice are to focus on structuring business practices to provide early warning signs and minimize opportunities to engage in risky behavior. Continued and increased diligence in the client screening and client continuation and review process remain essential for best practices.

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.

IT is now just forty‐eight years since, on the first page of The Library World, James Duff Brown wrote: “for quite a number of years Librarians and Library Authorities have been urging the establishment of a magazine which will reflect accurately and systematically the various phases of modern library work and progress. A demand has also arisen for a magazine of a more independent nature than anything hitherto issued, or, at least, one which is not hampered in any way by official connexion with a Society or other public body.” As then, we open the first page of the Forty‐Ninth Volume we are glad to assert that through the two generations of our existence the policy, enunciated in our first Editorial has been sustained. It cannot be greatly improved upon for our future, although library policy may and will change rapidly if all present prognostications have any substance in them. We intend, so far as we can, to promote progress, to endeavour to allow expression to younger writers, to support all the good efforts of the Library Association and any other body which energizes libraries, but never to be subservient to them or fear to ask questions.

Many libraries are using the Internet's World Wide Web to provide information/or library clients and others. The article begins with a brief discussion of the situation in one country, Iceland, based on a November 1995 questionnaire survey. Among other things, this Icelandic survey looked at library use of the Internet and the ways in which libraries are using the World Wide Web to provide information via a homepage. A larger Nordic study, of which this Icelandic study was part, sets the Icelandic findings in a broader context. To take this further into an international setting content analyses were carried out of the home pages of public libraries and school libraries in 13 different countries. After a short description of the methodology, the results of these analyses are presented Based on this, there is a discussion of the purposes for which a library might create a home page on the World Wide Web and of the information that might be provided through the homepage, depending on the purpose or aim. The final section of the paper deals with issues and problems associated with the creation and maintenance of a library home page.

THE Programme of the Library Association Conference which reached us on April 22nd is one of much interest. Every year increases the difficulty of providing matter which has such appeal that members can say at the close that the time has been spent profitably. The pre‐print of the papers—a rather incomplete affair—raises the thought that Conference time could be better used than in discussions on such “Research Committee” matters as library vans and temporary buildings, excellent as we admit the enquiries and results of them to be. Yet this reflection is accompanied by the certainty that there have been few conferences which have not contributed something of material use to every participator and we still hold the view that more is learned in “a week at one than in months of hermit‐like seclusion.” That last quotation was written in the first edition of Brown's Manual and is valid to this day. Our representatives will write impressions after the event, not by way of detailed report, but as endeavouring to sum up what, if anything, material has been achieved. The report published by the Association usually gives the papers in extenso, but we wish its issue could be delayed long enough to provide more informative records of the discussions. As the best contributions occasionally come from the floor, the bare‐bones notes of the names of speakers and almost telegram‐like utterances they are supposed to have made, which have been the customary report, could be greatly improved.

THE new President of the Library Association, a handsome portrait of whom appears in the December Library Association Record, brings to the office the influences of a career of fine public service. We, in common with every journal that speaks to and for librarians, assure him of loyalty and congratulate ourselves on this addition to the roll of distinguished men who have served librarianship. The Record is wise in reminding us that we are more than a librarians' association and the regular election of men of affairs as presidents is a policy that used to be followed and should now be continued. The policy need not exclude in normal circumstances an alternate librarian president.

The purpose of this paper is to explore the harms suffered by intersex children who are subjected to medically unnecessary genital-normalizing surgery (GNS) and the possible applicability of statutes prohibiting female genital mutilation (FGM) to certain cases of GNS to redress this harm in the USA.

Consulting publications by medical researchers and intersex activists alike, this comment reviews the procedures undertaken as part of GNS (most commonly including clitoral reduction) and the reasons behind these procedures. It also parses the language of federal and state statutes prohibiting FGM in the USA.

Surgical practices that include clitoral cutting when the procedure is not necessary to the health of the person on whom it is performed constitute FGM and are punishable under federal and certain state laws in the USA. GNS with clitoral reduction fits the definition of FGM because it is performed for cosmetic and social reasons, not medical necessity.

Acknowledging GNS with clitoral reduction as FGM is a crucial strategy to ensure that female-assigned intersex children’s rights to bodily autonomy are protected to the same extent as non-intersex children’s rights. Intersex legal activists in the USA should press for enforcement of FGM statutes as to female-assigned intersex children until the medical practitioners who continue to defend and perform GNS see the procedures as illegal genital mutilation.