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Article
Publication date: 21 November 2023

Jamison V. Kovach, Teresa Cardoso-Grilo, Madalena Cardoso, Sofia Kalakou and Ana Lúcia Martins

This research proposes how Design for Six Sigma (DFSS) provides a complementary approach for business process management (BPM) lifecycle implementation in order to address gaps…

Abstract

Purpose

This research proposes how Design for Six Sigma (DFSS) provides a complementary approach for business process management (BPM) lifecycle implementation in order to address gaps identified in the current literature.

Design/methodology/approach

The mandatory elements of a method (MEM) framework is used to illustrate DFSS's maturity as a process redesign method. The use of DFSS in a BPM context is described through several action research case examples.

Findings

This research specifies the procedure model (order of development activities), techniques, results, roles and information/meta model (conceptual data model of results) associated with using DFSS to address BPM-related challenges. The action research case examples provided discuss the details of implementing BPM using DFSS to design, implement and test redesigned processes to ensure they fulfill the needs of process participants.

Research limitations/implications

While the case examples discussed were performed in only a few settings, which limits the generalizability of their results, they provide evidence regarding the wide range of domains in which the proposed DFSS-BPM approach can be applied and how the tools are used in different contexts.

Practical implications

This research offers a road map for addressing the challenges practitioners often face with BPM lifecycle implementation.

Originality/value

This research provides the first attempt to integrate DFSS as a complementary method for BPM lifecycle implementation.

Details

Business Process Management Journal, vol. 30 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 September 2022

Anuja Talla and Stephen McIlwaine

This study examines how applying innovative I4.0 technologies at the design stage can help reduce construction waste and improve the recovery, reuse, and recycling of construction…

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Abstract

Purpose

This study examines how applying innovative I4.0 technologies at the design stage can help reduce construction waste and improve the recovery, reuse, and recycling of construction materials.

Design/methodology/approach

The study adopts a three-stage sequential mixed methods approach, involving a thorough review of current literature, interviews with six experts in digital construction, and a survey of 75 experienced industry practitioners.

Findings

The study identifies and discusses how ten specific digital technologies can improve design stage processes leading to improved circularity in construction, namely, (1) additive and robotic manufacturing; (2) artificial intelligence; (3) big data analytics; (4) blockchain technology; (5) building information modelling; (6) digital platforms; (7) digital twins; (8) geographic information systems; (9) material passports and databases; and (10) Internet of things. It demonstrates that by using these technologies to support circular design concepts within the sector, material recycling rates can be improved and unnecessary construction waste reduced.

Practical implications

This research provides researchers and practitioners with improved understanding of the potential of digital technology to recycle construction waste at the design stage, and may be used to create an implementation roadmap to assist designers in finding tools and identifying them.

Originality/value

Little consideration has been given to how digital technology can support design stage measures to reduce construction waste. This study fills a gap in knowledge of a fast-moving topic.

Details

Smart and Sustainable Built Environment, vol. 13 no. 1
Type: Research Article
ISSN: 2046-6099

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