Search results

The paper aims to present the e‐readiness status of small and medium‐sized enterprises (SMEs) in the information and communication technologies (ICT) sector in Botswana and make comparisons with global trends.

The paper is based on a doctoral project that was carried out at the University of Johannesburg from 2002 to 2005. A qualitative approach was employed using both focus group discussions and in‐depth interviews to collect data.

The findings revealed that SMEs in Botswana, like their counterparts in most developing countries, had not achieved a reasonable measure of e‐readiness status compared to the developed world.

There is paucity of research on the e‐readiness of SMEs in developing countries, especially with respect to information access. Furthermore e‐readiness, being a new phenomenon, does not yet have an established theoretical basis and a universally acknowledged definition.

This study presents a framework that has the potential to assist governments, especially in the developing world, to make informed ICT investment decisions that will enable SMEs to penetrate the international electronic business environment. Moreover, the findings provide a lens through which SMEs, especially in developing world, would benchmark their e‐readiness status against the best in the world and effectively undertake corrective measures.

The existing e‐readiness measurement tools are largely quantitative and only address the qualitative dimension of the phenomenon in a limited way. In addition, the tools focus more on ICT, business, policy and legislative framework and underplay the information access factor. Furthermore, whereas e‐readiness research is increasingly populating development, IT and business literature, little is happening within the information science discipline. Finally, most e‐readiness studies have confined to macro (national) assessments and ignored sectoral‐level environments.

The average lifetime of a building in Iran is only one-quarter of the reported global average lifespan. A major reason why buildings in Iran have shorter service life is attributed to the inappropriate selection of the facility repair and maintenance (R&M) methods. Hence, selecting the appropriate R&M methods is critical in upholding or even extending the lifespan of the building. The purpose of this paper is to determine the main criteria for selecting the suitable R&M methods of commercial real estate (CRE) in Iran as a major challenge encountered by the Iranian construction industry.

The total number of identified criteria (related to the selection of the suitable R&M methods) is 16, which is divided into five clusters (referred as main criteria in this study): human resources; flexibility and technical capability; safety and risk; cost of maintenance; and facilities and technology. To analyze the identified criteria, the expert opinions were collected through both face-to-face interviews and distribution of Delphi survey questionnaires. A total of 12 industrial experts in the construction industry were invited to participate in a Delphi survey to solicit their perceptions and opinions on the identified criteria in this research.

The findings indicated that, among the five main criteria, the cost of maintenance is the most important criteria for selecting appropriate R&M methods of CRE in Iran. In addition, the criterion of facilities and technology was recognized as the least important among the main criteria.

The research, significantly, justified the configuration of non-compliance with the practice and its deliverables and developed a diagnostic study on the grounds of failure in the Iranian construction industry regarding the issues which are threatening the expected and desirable outcomes. The research achievements and suggested effective recommendations can serve as a useful policy and consultative instrument for the relevant stakeholders in the construction industry engaged in building R&M work.