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I adapt the Integrated Model of Workplace Safety (Christian et al., 2009) to information security and highlight the need to understand additional factors that influence security compliance and additional security outcomes that need to be studied (i.e. security participation).

This model argues that distal factors in four major categories (employee characteristics, job characteristics, workgroup characteristics and organizational characteristics) influence two proximal factors (security motivation and security knowledge) and the security event itself, which together influence two important outcomes (security compliance and security participation).

Safety is a systems design issue, not an employee compliance issue. When employees make poor safety decisions, it is not the employee who is at fault; instead, the system is at fault because it induced the employee to make a poor decision and enabled the decision to have negative consequences.

Security compliance is as much a workgroup issue as an individual issue.

I believe that by reframing information security from a compliance issue to a systems design issue, we can dramatically improve security.

The purpose of this study is to provide evidence to support an emerging theory that interpersonal conflict is the primary cause of workplace stress among a self-selected sample of Irish construction managers.

Eighteen construction managers working in Ireland were recruited for this study. Using semi-structured interviews and interpretative phenomenological analysis as the research methodology, the causes of their workplace stress were investigated.

Participants reported that the principal cause of their workplace stress was high levels of interpersonal conflict between colleagues. The effects of this interpersonal conflict included avoidance behaviour, ill health, absences from the workplace and loss of productivity issues. Deadlines, penalty clauses, lack of appreciation, cliques, costs, communication, temporary contracts and delays were also reported stressors.

A limitation of the study is the small sample of 18 construction managers and the limited geographical area.

The social implications of this study could be to clearly identify that interpersonal conflict may be under reported in the construction industry, and there is a possibility that it is being misclassified as other workplace behaviours such as bullying, harassment and workplace violence. If this is so, this could aid future researchers in addressing this challenging workplace behaviour.

The current consensus in the literature is that the three main causes of workplace stress are bullying, harassment and violence. However, the role and importance of interpersonal conflict as reported in this study, with the exception of North America and China, is not reflected in the wider health and safety research literature. In addition, interpersonal conflict and its reluctance to be reported is largely absent from construction safety research. The findings of this study may be explained if the workplace stress research community is currently misclassifying interpersonal conflict as a manifestation of bullying, harassment or violence. If this is the case, interpersonal conflict needs further research. This is to establish if this cause of construction-related workplace stress needs to be reconsidered as a standalone phenomenon in the wider family of challenging workplace behaviours.