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The chapter examines a comprehensive review of cross-disciplinary literature in the domain of supply chain forecasting during research period 1991–2017, with the primary aim of exploring the growth of literature from operational to demand centric forecasting and decision making in service supply chain systems. A noted list of 15,000 articles from journals and search results are used from academic databases (viz. Science Direct, Web of Sciences). Out of various content analysis techniques (Seuring & Gold, 2012), latent sementic analysis (LSA) is used as a content analysis tool (Wei, Yang, & Lin, 2008; Kundu et al., 2015). The reason for adoption of LSA over existing bibliometric techniques is to use the combination of text analysis and mining method to formulate latent factors. LSA creates the scientific grounding to understand the trends. Using LSA, Understanding future research trends will assist researchers in the area of service supply chain forecasting. The study will be beneficial for practitioners of the strategic and operational aspects of service supply chain decision making. The chapter incorporates four sections. The first section describes the introduction to service supply chain management and research development in this domain. The second section describes usage of LSA for current study. The third section describes the finding and results. The fourth and final sections conclude the chapter with a brief discussion on research findings, its limitations, and the implications for future research. The outcomes of analysis presented in this chapter also provide opportunities for researchers/professionals to position their future service supply chain research and/or implementation strategies.

The chapter is about the revamping of the hospitality and hotel industry in the South East Asian Region after the COVID-19 pandemic. The hotel industry contributes largely to the GDP of the economy. Therefore, the success of this industry is mandatory for the development of a country. The reconstruction of this sector depends upon the advanced techniques and practices to boost up this sector after crisis. Therefore, to implement such practices highly depends upon the highly educated and aware managers. This chapter focuses on how crisis management plan revamps this industry after the greatest destruction.

This chapter introduces the volume’s theme by describing the challenges of sustainability in the agri-food industry and the critical role of agri-food supply chains. Following a description of traditional and sustainable supply chain management practices, we discuss the likely characteristics of sustainability-oriented innovations and how organizations pursuing higher levels of economic, social, and environmental performance will need to adapt their capabilities.

Drawing on the emerging concepts and practices from sustainable supply chain management as well as traditional and emerging concepts from innovation, we develop general propositions and expectations about how organizations might address sustainable effectiveness in their supply chains. The importance of the agri-food industry to all three pillars of sustainable effectiveness and predictions about the inability to feed future populations gives the discussion a certain urgency.

Sustainability-oriented innovations in the agri-food supply chain are different from traditional innovations. We develop propositions regarding the driving motivations, their nature and scope (i.e., more radical and systemic than incremental and focused), and the importance of a multi-stakeholder approach. The 10 cases presented in the volume are summarized.