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Sustainable development is key to firms' competitiveness, survival, growth and profitability, although sustainability emerges as a great challenge. The aim of this study is to analyze the links between organizational creativity (which integrates sustainability orientation), sustainability-oriented innovation and the multidimensionality of firms' sustainability performance.

A total of 417 valid responses from manufacturing SMEs were collected through a questionnaire. PLS-SEM is the statistical technique used in the hypothesis testing.

Organizational creativity (which integrates sustainability orientation) and sustainability-oriented innovation are positively associated with economic sustainability performance, environmental sustainability performance and social sustainability performance; sustainability-oriented innovation has a partial mediation effect on the relationship between organizational creativity and economic, environmental, and social sustainability performance; and organizational creativity (which integrates sustainability orientation) has a positive effect on sustainability-oriented innovation.

Sustainability orientation is integrated into organizational creativity without limiting it, sustainability-oriented innovation encompasses innovation and sustainability in all its breadth without forgetting the innovation process openness, and firm's sustainability performance has a multidimensional approach. Such innovation and creativity contribute – in an interconnected way – to sustainable development, as well as overcoming sustainability challenges and firms' barriers to sustainability. Likewise, the aforementioned creativity must be implemented throughout the company, even beyond its contribution to the innovation process. Thus, the implementation of new ideas, thoughts, perspectives, views, and mental models – fruit of the described creative process – will generate new models and paths in which firms' profitability, growth and survival are related with overcoming environmental and social problems.

Food sustainability is a world-acknowledged issue that requires urgent integrated solutions at multi-levels. This study aims to explore how food firms can improve their sustainability performance through digital traceability practices, considering the mediating effect of sustainability-oriented innovation (SOI) and the moderating effect of supply chain learning (SCL) for the food supply chain therein.

Hierarchical regression with a moderated mediation model is used to test the proposed hypotheses with a sample of 359 food firms from four provinces in China.

Digital traceability has a significant positive impact on the three pillars of sustainability performances among food firms. SOI (product innovation, process innovation and organisational innovation) mediates the relationship between digital traceability and sustainability performance. SCL plays moderating roles in the linkage between digital traceability and both product and process innovation, respectively.

This paper contributes as one of the first studies to develop digital traceability practices and their sustainability-related improvements for Chinese food firms; it extends studies on supply chain traceability to a typical emerging market. This finding can support food sustainability practice in terms of where and how to invest in sustainability innovation and how to improve economic, environmental and social performance.

The purpose of this study is to determine the dimensions for “sustainability-oriented hospitality service innovation (SOHSI)” in the context of food and beverage (F&B) industry. For this to be done, the relationship between service innovation dimensions and the triple bottom line (TBL) dimensions (including social, environmental and economic aspects of sustainability) is investigated.

In this study, primarily a detailed literature review was carried out to specify the dimensions of service innovation in hospitality industry and sustainability as well. Then, fuzzy decision-making trial and evaluation laboratory (DEMATEL), one of the multi-criteria decision-making (MCDM) methods, was used to reveal the causal relationship within these dimensions.

A framework is presented to help F&B organizations make their innovative services more sustainable. F&B servicing companies should focus especially on “environmental entrepreneurship,” “interior design” and “brand management” dimensions to get benefit underway to gain competitive advantage.

In hospitality industry where competition is increasing every day, it is necessary to create brand-new services or offer renowned services via diversified ways, to step forward from competitors. In this regard, it is important for companies to ensure that every innovative service should be sustainable. Until now, researchers have mostly studied environmental dimension of sustainable service innovation. However, there are no studies evaluating sustainability concept with the TBL approach. Therefore, this study contributes to the field of sustainability in hospitality service innovation.

本论文旨在定义 “可持续性导向的酒店服务创新”（SOHSI）在餐饮业的维度。以达到此目的, 本论文研究了服务创新维度和三重底线维度（包括可持续性的社会、环境、和经济三方面）。

本论文主要采用文献综述的方式来定义酒店服务业和可持续领域中的服务创新维度。此外, 本论文使用Fuzzy DEMATEL （决策实验室分析法）, 一种多准测决策法（MCDM）, 以探究为度之间的因果关系。

本论文提出了一个理论模型, 以帮助餐饮企业使得他们的创新服务更加可持续化。餐饮服务企业尤其应该专注“环境企业家精神”、“室内设计”、“品牌管理”等维度, 以获得市场竞争力。企业应该确保每个创新服务都应该是可持续性的。至今为止, 研究者们大多数专注于可持续服务创新中的环境维度。然而, 尚未有研究采用三重底线分析法来探究可持续性这个概念。因此, 本论文对酒店服务创新中的可持续性领域做出贡献。

关键词 服务创新、可持续性、酒店服务、餐饮、三重底线

理论型论文

Over the last few decades, more emphasis has been placed on those innovations that can reconcile economic, social and environmental goals in order to achieve a “win-win-win” situation. This paper aims to systematise the scientific literature on Sustainable Innovation as a broad field in order to identify the most relevant scholars and their significant contributions as well as existing lines of research. Finally, future research directions are suggested.

A novel methodology, the Systematic Literature Network Analysis, has been applied. By using a dynamic approach to the traditional Systematic Literature Review, the present review investigates the creation, transfer, and development of knowledge throughout the epistemic community of Sustainable Innovation.

Starting from a sample of 1,108 articles, the critical assessment of the results detected five main themes: (1) “the role of Regulation, Market and Technology”; (2) “Eco-Innovation determinants and firm specific factors and the debate between corporate environmental performance and corporate financial performance”; (3) “Green innovation and internal and external drivers”; (4) “The strategic determinants of green (non-green) innovation”; (5) “The interplay between policy, regulations and the green innovation”.

From a practitioner's perspective, this study provides an objective view on the current internal, external drivers and strategic determinants of sustainability-oriented innovations and relevant studies that can guide managers in their decision-making processes and enhance sustainable innovation performance.

This study is a first attempt to unveil the evolution of knowledge in the field of sustainable innovation by utilizing bibliometric tools.

Currently, studies involving innovation capability and sustainability have been gaining prominence. This logic is also permeating the firms, which need to adapt their innovation capabilities to sustainability. Therefore, the objective of this article is to map the field of innovation capability and sustainability to observe how these two areas have evolved over time.

The bibliometric method was used to conduct this study from the Scopus database.

The authors verified in their research that the theme appears in the literature in the mid-2000s, however as of 2013 it has gained strength, opening discussions on different fronts. The results show that theoretical and empirical research does not dissociate the fundamental logic of the firm that is to produce and remain competitive from the new logics of generating innovation capability for sustainability, on the contrary, sustainability is an important component for its economic performance.

No other studies are found in the literature that search for the state of the art of the evolution of the innovation capability and sustainability.

This study has aimed to analyze the relationship between the adoption of sustainable innovation practices and the degree of innovation of business models in Brazilian industrial companies.

The study has been characterized as quantitative and comprised the conduction of a survey with Brazilian industrial companies.

Results have shown that companies with a high degree of innovation in their business models invest more strongly in strategic dimensions of sustainable innovation, which in general involve stakeholders and cross the organization's internal boundaries, requiring proactive attitudes from the company, probably because this type of investment gives them greater competitiveness in their market and also requires a radical modification of their business model.

This study seeks to present contributions to entrepreneurs and policy makers, in the face of the innovative and sustainable challenges imposed by society and the guidelines for sustainable development in order to reflect on positive impacts on local and global development.

Comprehending the behavior of industrial companies in Brazil in relation to sustainable innovation and its impact on society contributes to understanding the benefits of adopting a strategic management of sustainable innovation, minimizing negative socio-environmental impacts.

By analyzing the themes of sustainable innovation and business model, the present study may contribute to adopting business behavior that strategically and systemically integrates the objectives of sustainable innovation.

The purpose of this paper is to identify the role intermediaries can play in an small to medium‐sized enterprise's (SME's) pursuit for corporate sustainability with a focus on eco‐innovation. The research identifies drivers and barriers for eco‐innovation, and highlights effects induced through collaboration between SMEs and local authorities, on the one hand, and consultancies, on the other.

This paper is based on an exploratory qualitative interview study among German SMEs of the metal and mechanical engineering industry that have participated in “Ecoprofit”, an intermediary based program that aims at introducing organizations to the concept of sustainable development through implementation of eco‐innovations.

The key findings are that first, the proactive approach by a public intermediary (here local authority) is one essential push factor to trigger eco‐innovations in SMEs with low absorptive capacity. Second, it is found that SMEs may need facilitation for eco‐innovation from different types of intermediaries (public and private) with different levels of support, which can range from customized and individual to more loosely held support, such as networks.

This study discusses the challenges of corporate sustainability with a focus on eco‐innovations for SMEs and proposes a “complex intermediary” consisting of a local authority and consultancies as one means to engage SMEs in sustainability. Moreover, it focuses on SMEs in the B2B context, organizations that are often overlooked despite their vast impact. Furthermore, by using a single industry approach, in‐depth findings for the metal and mechanical engineering industry are presented.

Innovation is the backbone of sustainability. Although many efforts have been made to conceptualize sustainability-oriented innovations, the impact of these organizational practices on performance has not been adequately explored. This paper, therefore, aims to fill an important gap in the literature by exploring the relationship between sustainability innovation practices and performance outcomes. Specifically, this study examines the relationship between sustainability innovation practices, non-financial performance and economic performance.

This paper uses partial least squares path modeling (PLS-PM) to estimate both the direct and indirect effects of sustainability practices on economic performance. The data were collected on the basis of a large-scale survey of 266 European organizations.

The results show that sustainability innovation practices directly and indirectly influence economic performance through non-financial performance outcomes (i.e. innovation performance, environmental performance and social performance).

The scientific value of this paper is provided by showing that sustainability innovation practices lead to certain performance improvements and by providing a model to better understand the links between non-financial performance outcomes and economic performance.

Innovation and sustainability are two key factors for retailers seeking a competitive advantage. However, the way in which the joint effect of both of these variables impacts consumer satisfaction is still unknown. To address this gap, based on the concept of sustainability-oriented service innovation (SOSI), the authors introduce a new construct named sustainability-oriented commerce innovation (SOCI) in the context of the retail sector.

The relationships between the variables defined in this research were examined using a structural equations model for 510 customers of grocery retail establishments.

The authors find support for a direct positive impact of SOCI on customer satisfaction and an indirect impact through store equity. These chained effects are modified according to the client participation in the development of sustainable and innovative initiatives.

This research analyses the joint effect of innovation and sustainability in the retail context by introducing a new concept – SOCI – and a scale for its measurement whose psychometric properties are validated.

The paper aims to explore the attributes and systemic characteristics of organisational innovativeness types in sustainability oriented firms in India. In dynamic business environment amid sustainability challenges, benchmarking organisational innovativeness of sustainability oriented firms may pave a way for many other firms to develop suitable strategies. The paper also presents the role of innovativeness in risk-management.

A questionnaire-based survey was conducted to gather the responses from 689 managers of 60 firms operating in India and displaying traits of sustainability orientation. Generic organisational innovativeness characteristics of these firms are presented based on result of factor analysis and variances explained by respective factors. Innovativeness characteristics have been discussed in context of sustainability and environmental management.

Study provides the glimpse of variability in steps taken by firms to remain competitive in current and future markets. The paper also offers a new factor of organisational innovativeness as “risk-innovativeness” and presents its role in disruptive and sustainable innovation.

The study adds to existing literature by providing a measure of organisational innovativeness types and proposes a definition of “risk-innovativeness” and opens a new avenue for further exploration.

The study may help organisations operating in emerging economies to benchmark and develop attributes of organisational innovativeness types considering sustainability challenges and uncertain market conditions.

The study may guide other firms to benchmark their current innovativeness standing and may help in developing suitable attributes leading to combat negative impacts of climate change by developing sustainable innovations.

There are no existing studies which offer organisational innovativeness types of sustainability oriented firms, especially in emerging and developing economies context.