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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/13665620010316226. When citing the article, please cite: John W. Moran, Baird K. Brightman, (2000), “Leading organizational change”, Journal of Workplace Learning, Vol. 12 Iss: 2, pp. 66 - 74.

We are met this afternoon to celebrate the tenth anniversary of the inauguration of the Northern Branch of Aslib, but our retrospect should go back further than 8th May, 1946. As I pointed out then, more than ten years earlier there had been in existence a Lancashire and Cheshire Branch, which had compiled a Union List of technical, scientific and commercial periodicals taken by nine libraries in the district, and had arranged a number of informal meetings of Aslib members. The Northern Branch inaugurated ten years ago thus owed much to the earlier work of Miss B. M. Dent and her colleagues of the period 1931–6.

The Newcastle upon Tyne conference on 7th December, 1948, was held under the auspices of the Northern Branch of Aslib, but was organized largely by a local committee under the chairmanship of Mr. E. Austin Hinton, City Librarian, Newcastle upon Tyne, and with the help of Mr. M. G. Cahill‐Byrne, of Messrs. Vickers‐Armstrongs, Ltd., who acted as Hon. Secretary. Chairman of the conference was Mr. R. Trevor Jenkins, Technical Manager of Messrs. Vickers‐Armstrongs, Ltd., and the opening ceremony was performed by the Right Honourable the Lord Mayor of Newcastle upon Tyne, Alderman T. McCutcheon, who subsequently entertained many of the delegates to luncheon at the Mansion House. Meetings were held in the lecture hall of the North of England Institute of Mining and Mechanical Engineers, and the Institute kindly provided tea in their library. Space was also given for a small exhibition of Aslib publications and of other reference literature likely to be of assistance to librarians in industrial concerns. The conference was on the general theme of the value of an organized information service to industry and was designed to interest non‐members of Aslib, the last three forming a Symposium on Information Service. The five papers presented at the conference are printed on pp. 51–80. At the close of the meeting Mr. R. Brightman, Chairman of the Northern Branch, spoke of its work, and Miss E. M. R. Ditmas, Director of Aslib, described the ways in which it could serve the industrial librarian.

A failed management relationship is a primary cause of poor performance, work dissatisfaction and loss of talent as well as other organizational ills. Dramatic improvement in management quality, with its associated operational and financial benefits, requires an accurate understanding of the core drivers of management failure. This article reviews seven of the prime culprits in this organizational drama, accompanied by prescriptions for improvement.

To improve organization performance and service quality, managers will want to pay attention to the major drivers of professional satisfaction and effectiveness. By providing focused professional assessment and self‐management programs throughout an organization, managers can make a balanced investment in the satisfaction of their employees and customers.

Back in 1988, Lord Brightman said in his Spycatcher judgment that:

This article aims to address the research question: “What are the characteristics of white‐collar criminals in Norway?”.

The research is based on data from articles in Norwegian financial newspapers for one year where a total of 67 white‐collar criminals convicted to jail sentence were identified. The sample is analysed and presented in comparison with US literature especially on characteristics of white‐collar criminals, which is believed to be both general and limited.

The paper's contribution is important, as studies of white‐collar criminals so far have focused on case studies rather than statistical analysis of a larger sample. The paper finds that the typically white‐collar criminal is male, 46 years old, involved with first time crime of the amount of 30 million US dollars and convicted to three years of imprisonment. As a contradiction to previous literature on white‐collar crime, the paper also finds that they are not part of the upper‐class and highly educated. On the contrary, even though mostly being leaders, they are not highly educated, but have a position that gives them access to money. Consequently, the paper also finds that manipulation and fraud is the most common form of white‐collar crime in Norway.

The results are in opposition to existing literature and offer a fresh perspective on the characteristics of white‐collar criminals in Norway.

December 20, 1972 Industrial relations — Unfair dismissal — Employee semi skilled sheet metal worker — Refusal by employee to do pipe bending without additional payment — Employers' custom of negotiation with employees for bonus rates — Dismissal of employee without adequate negotiation — Whether unfair dismissal — Industrial Relations Act, 1971 (c.72), s. 24 (1), (2), (6).

July 25, 1972 Industrial relations — Unfair dismissal — Trade union — Unregistered trade union — Meeting called by employee regarding union membership — Dismissal of employee — Whether employee's right to take part in union activities applicable to un‐registered union — Industrial Relations Act, 1971 (c.72), s.5(l) (c).

A meeting of the Northern Branch was held in the Lecture Theatre of the Manchester Central Library on 28th January, 1949: the Branch Chairman, Mr. R. Brightman, presided.