Journal of Hospitality and Tourism Insights: Volume 3 Issue 5

The impact of tourists' emotions on satisfaction and destination loyalty – an integrative moderated mediation model: tourists' experience in Switzerland

Samaan Al‐Msallam

The purpose of this paper is to investigate the effect of tourists' emotional responses toward a particular destination on tourists' satisfaction and destination loyalty…

Human-wildlife interactions for tourism: a systematic review

Xueting Dou, Jonathon Day

This paper aims to synthesize the key findings of prior research on the topic of human-wildlife interactions (HWI) in natural places for tourism.

Understanding knowledge flows within a tourism destination network

Michelle McLeod

The purpose of this paper is to reveal those attributes of owners and managers that influence knowledge flows between owners and managers in a tourism destination network. The…

Social desirability and cynicism biases in CSR surveys: an empirical study of hotels

Henri Kuokkanen, William Sun

Previous studies support the notion that corporate social responsibility (CSR) initiatives can have a positive effect on customers in the hospitality and tourism industry…

Measuring event experience and its behavioral consequences in the context of a sports mega-event

Annarita Sorrentino, Xiaoxiao Fu, Rosaria Romano, Michele Quintano, Marcello Risitano

This study aims to analyze the impact of event experience on event satisfaction and intentions to return and recommend the destination.

CSR perception and revisit intention: the roles of trust and commitment

Jiseon Ahn, Jookyung Kwon

Although corporate social responsibility (CSR) is one of the essential marketing activities in the hotel industry, the effect of CSR perception on customer's revisit intention…