Leadership in Health Services


Health Care Management / Healthcare

Table Of Contents: Volume 27 Issue 3

Is leadership a useful concept in healthcare?

Gordon Caldwell

The purpose of this paper is to stimulate thinking about the relative importance of leaders and leadership or teamworking and teamsmanship in promoting progressive…

A mutual health service in Scotland

Brian Howieson, Claire Fenwick

– The purpose of this paper is to explore the leadership implications of a mutual health service in National Health Service (NHS) Scotland.

Occupational stress and its consequences

Ali Mohammad Mosadeghrad

This study aims to identify the status of occupational stress among a sample of hospital employees in Iran. It further intended to reveal the harmful effects of…

Measuring patient satisfaction

Manimay Ghosh

The purpose of this study was to understand the different dimensions patients staying in a hospital perceived as important for satisfaction and how those dimensions…

Studying the efficiency of inpatient and outpatient pharmacies using lean manufacturing

Abdelhakim Abdelhadi, Mwafak Shakoor

The purpose of this paper is to present a new approach to measure the service quality provided by a public health-care service provider using the lean manufacturing…



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  • Dr Jennifer Bowerman
  • Dr Jo Lamb-White