International Journal of Culture, Tourism and Hospitality Research: Volume 13 Issue 1

Is motorcycle tourism ready to rev up in Pennsylvania? An exploratory study of suppliers’ business attitudes of motorcycle tourism

Donna Quadri-Felitti, Diane Sykes, Feier (Faye) Chen

Motorcycle tourism, as an emerging segment of travelers, has steadily increased in the USA and UK. While previous literature reveals that the attributes of both the journey and…

Optimizing website quality: the case of two superstar museum websites

Jesús Garcia-Madariaga, Nuria Recuero Virto, Maria Francisca Blasco López, Joaquín Aldas Manzano

Studies that examine users’ perceptions of museum’s website quality are scarce. The purpouse of this paper is to propose a multi-group comparison between two superstar museums to…

Regional tourism at the farmers’ market: consumers’ preferences for local food products

Benjamin Garner, Cesar Ayala

The purpose of this paper is to examine farmers’ market consumer behavior through a regional food and culinary tourism lens to see the ways these festive and atmospheric markets…

How motivations and satisfaction influence wine tourists’ loyalty? An analysis of the Italian case

Maria Giovanna Brandano, Linda Osti, Manuela Pulina

The purpose of this paper is to assess the “motivation-satisfaction-loyalty” framework. Through a structural equation model (SEM), it is possible to disentangle attitudinal and…

Unlucky for some? Are some hotel rooms and floors really unluckier than others?

Stephen Pratt, Pia Kwan

Different cultures believe that some numbers are “lucky” and other numbers are “unlucky”. The purpose of this paper is to determine to what extent hotels follow numerological…

Determinants of hotel guests’ satisfaction from the perspective of online hotel reviewers

Zaid Alrawadieh, Rob Law

With the proliferation of Web 2.0 and the travel-related user-generated content platforms, researchers can obtain abundant unsolicited data to examine guests’ perceptions…

The effects of mood and personality type on service quality perception and customer satisfaction

Özge Kocabulut, Tahir Albayrak

The influences of personality type and mood on customer evaluations such as service quality and satisfaction are not yet explored in the tourism and travel literature. Hence, this…

Attractiveness of cultural events organized by hotels

Bruno Duarte Abreu Freitas, Pedro Correia

This paper aims to determine how important cultural events organized by hotels are when guests select the establishment, determine the most influential source to attract customers…

Controversial heritage: the Valley of the Fallen

María de-Miguel-Molina, José Luis Barrera-Gabaldón

The purpose of this study is to analyse the concept of dark tourism and apply it to the Valley of the Fallen in Spain, a controversial monument that is a symbol of the Spanish…

Conference report: second UNWTO/UNESCO world conference on tourism and culture: fostering sustainable development

Hamed Mohammed Almuhrzi, Hamed Ibrahim Al-Azri

The purpose of this conference report is to provide an overview of the Second UNWTO/UNESCO World Conference on Tourism and Culture: Fostering Sustainable Development.