Table of contents
Intellectual capital for recovering patient centrality and ensuring patient satisfaction in healthcare sector
Fabio Fiano, Marco Sorrentino, Francesco Caputo, Margherita SmarraWith the aim to enrich the ongoing debate about healthcare management, the paper has a twofold intent: [1] to emphasise the interpretative contribution that intellectual capital…
The relational side of intellectual capital: an empirical study on brand value evaluation and financial performance
Enrico Laghi, Michele Di Marcantonio, Valentina Cillo, Niccolo PaoloniThis study aims to validate a direct method to measure relational capital through the estimation of corporate brands. Considering the influence of relational capital management in…
CRM dimensions and performance of SMEs in Yemen: the moderating role of human capital
Nagwan Abdulwahab AlQershi, Sany Sanuri Mohd Mokhtar, Zakaria Bin AbasThis paper examines the interaction of human capital and CRM on the performance of SMEs in Yemen.
Investigating the link between intellectual capital and open innovation processes: a longitudinal case study
Diego Matricano, Elena Candelo, Mario Sorrentino, Giuseppe CappielloThis paper investigates the link between Intellectual Capital (IC) and Open Innovation (OI). Scholars worldwide consider the topics as standing alone and so they give scarce…
Identification of knowledge assets in construction projects and their impact on project performance
Harish Kumar Singla, Abhishek Shrivas, Ashu SharmaThe previous researchers have identified human capital, relational capital and structural capital as knowledge assets in knowledge-driven organizations. The current study is an…
Nexus between intellectual capital and profitability with interaction effects: panel data evidence from the Indian healthcare industry
Ranjit TiwariThis study seeks to understand the nexus between intellectual capital and profitability of healthcare firms in India with interaction effects.
Cultural intelligence and managerial relational performance: a resource advantage perspective
Arthur Egwuonwu, David Sarpong, Chima MordiDrawing on the resource-advantage theory, the authors examine the effect of import managers' cultural intelligence (CQ) on their foreign counterpart's psychic distance and…
Harnessing social interaction and intellectual capital in intergovernmental networks
Jose M. Barrutia, Carmen EchebarriaIntellectual capital creation (ICC) in networks has been considered as central to the processes for responding to wicked problems. However, knowledge on the factors that explain…
Shadow prices for intangible resources
Elena Shakina, Iuliia Naidenova, Angel BarajasFocusing on managerial problems related to the measurement of intangibles, this paper develops and validates a hedonic-pricing methodology for the evaluation of the intangible…
Risk-adjusted banks' resource-utilization and investment efficiencies: does intellectual capital matter?
Qian Long Kweh, Wen-Min Lu, Kaoru Tone, Mohammad NouraniThe purpose of this study is twofold. First, this research estimates banks' efficiencies from the perspectives of resource utilization and investment after incorporating risk…
Intellectual capital and supply chain resilience
Muhammad Shujaat Mubarik, Nick Bontis, Mobasher Mubarik, Tarique MahmoodThe main objective of this study is to test whether firms with a higher level of intellectual capital (IC) perform better in terms of their supply chain resilience compared to…
ISSN:
1469-1930Online date, start – end:
2000Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Merrill Warkentin