Performance Measurement and Metrics: Volume 4 Issue 3

Strapline:

The international journal of library assessment, value and impact
Subjects:

Table of contents

Expertise and evidence in the assessment of library service quality

William H. Walters

The assessment of library service quality requires both expertise and objectivity. Undergraduate students are neither expert nor objective, and assessment methods that rely…

1729

Erratum

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/14678040210697582. When citing the…

482

Reviewing a programme of evaluation in an academic library: the case of Glasgow Caledonian University

John Crawford

Glasgow Caledonian University Library has a culture of evaluation dating back to the mid‐1990s. The article examines the qualitative research methodologies which have been used…

1020
Cover of Performance Measurement and Metrics

ISSN:

1467-8047

Online date, start – end:

2000

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Frankie Wilson
  • Holt Zaugg