Performance Measurement and Metrics: Volume 1 Issue 3
Strapline:
The international journal of library assessment, value and impact
Subjects:
Table of contents
Two years of impact assessments
Steve ThorntonThis paper has been updated from the article ‘The use of an impact survey as a measure of special library performance’, which appeared in the ‘Proceedings of the 3rd Northumbria…
628
Managing academic information provision with the balanced scorecard: a project of the German Research Association
Klaus CeynowaCost‐efficient, up‐to‐date information provision to meet demand is a prerequisite to the achievement of qualitative teaching and research. Academic libraries are the leading…
885
The LibQUAL+gap measurement model: the bad, the ugly, and the good of gap measurement
Bruce Thompson, Colleen Cook, Fred HeathVarious measurement models may be employed to obtain attitude or perception data. Some protocols employ a ‘gap measurement model’ to frame perceptions. One important benefit of…
1886
ISSN:
1467-8047Online date, start – end:
2000Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Frankie Wilson
- Holt Zaugg