Benchmarking: An International Journal: Volume 29 Issue 4

Emerging trends in digital transformation: a bibliometric analysis

Raghu Nandan Chawla, Praveen Goyal

Ubiquitous digital technologies are driving organisations to embrace non-traditional digitally transformed business models incessantly. Heterogeneous literature contributions have…

Omnichannel retailing: a bibliometric and network visualization analysis

Kala Mahadevan, Sujata Joshi

The purpose of this paper is to review the extant research literature on omnichannel retailing and map the research trends in this field through a bibliometric analysis and…

Information technology (IT) governance and IT capability to realize firm performance: enabling role of agility and innovative capability

Aboobucker Ilmudeen

With the ever-growing turbulent business setting, there is a great interest to study how a firm tailors information technology (IT) capability to shape agility and innovation…

The dynamics of Indian energy mix: a two-phase analysis

Amit Prakash Jha, Sanjay Kumar Singh

The Indian power sector is dominated by coal. Environmental awareness and advances in techno-economic front have led to a slow but steady shift towards greener alternatives. The…

Country-related future research agenda of Lean Manufacturing–A systematic literature review

Evangelos Psomas

Many future research proposals of Lean Manufacturing (LM) are presented in the literature. The purpose of this paper is to determine these future research proposals of LM which…

A typology of horizontal logistics collaboration concepts: an illustrative case study from agri-food supply chains

Ismail Badraoui, Youssef Boulaksil, Jack G.A.J. Van der Vorst

The purpose of this paper is to develop a comprehensive model for horizontal logistics collaboration (HLC), including the collaboration types, enablers, context influence and…

Does capacity utilisation influence financial performance? A study of Indian public bus transport companies

Shivam Kushwaha, Shankar Prawesh, Anand Venkatesh

The objective of the paper is to get a better understanding of capacity utilisation (CU) in Indian public bus companies. More specifically, this paper would be measuring CU and…

The impact of business analytics capability on data-driven culture and exploration: achieving a competitive advantage

Najah Almazmomi, Aboobucker Ilmudeen, Alaa A. Qaffas

In today's business setting, the business analytic capability, data-driven culture and product development features are highly pronounced in light of the firm's competitive…

Assessing the impact of global financial crisis on the intermediation efficiency of Indian banks in the presence of non-performing loans

Anju Goswami

By incorporating the role of nonperforming loans (NPLs), the study aims to assess the impact of global financial crisis (GFC) on the intermediation efficiency of Indian banks for…

Destination brand equity and tourist's revisit intention towards health tourism: an empirical study

Muhammad Sabbir Rahman, Surajit Bag, Hasliza Hassan, Md Afnan Hossain, Rajesh Kumar Singh

This paper aims to investigate the relationship between destination brand equity and tourist's revisit intention towards health tourism destinations. The study also examines the…

Sustainable service supply chain management: from a systematic literature review to a conceptual framework for performance evaluation of service only supply chain

Ramji Nagariya, Divesh Kumar, Ishwar Kumar

Despite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management…

Circular economy: a conceptual model to measure readiness for manufacturing SMEs

John Thorley, Jose Arturo Garza-Reyes, Anthony Anosike

Over the last decade, circular economy (CE) has gathered interest from both industrialists and academics alike. Whilst CE research is widespread in such areas as supply chain and…