Benchmarking: An International Journal: Volume 24 Issue 7

Longitudinal evaluation of efficiency in a petrochemical company

Charles Von Gilsa, Daniel Pacheco Lacerda, Luis Felipe Riehs Camargo, Iberê Guarani Souza, Ricardo Augusto Cassel

The purpose of this paper is to longitudinally assess the technical efficiency and productivity, considering investment projects and technological change, in a second-generation…

Critical factors and performance indicators: accreditation of testing- and calibration-laboratories

Nagarajan Karthiyayini, Chandrasekharan Rajendran

The purpose of this paper is to determine the critical factors (CRFs) of IS/ISO/IEC 17025:2005 laboratory accreditation and indicators of the performance (IOPs) in the…

Analysis of interaction among the barriers to 5S implementation using interpretive structural modeling approach

Rajesh Attri, Bhupender Singh, Sunil Mehra

The purpose of this paper is to ascertain and analyze the interactions among different barriers of 5S implementation in manufacturing organizations.

Simultaneous evaluation of efficiency, input effectiveness, and output effectiveness: An application in after sales services agents

Amir Shabani, Gholam Reza Faramarzi, Reza Farzipoor Saen, Mohsen Khodakarami

The purpose of this paper is to develop a data envelopment analysis (DEA) technique that simultaneously measures efficiency and effectiveness to provide a comprehensive appraisal…

Modeling the CSR barriers in manufacturing industries

Praveen Goyal, Divesh Kumar

The purpose of this paper is to identify and rank the various barriers of the CSR implementation in Indian manufacturing companies. Further, this paper also studies interaction of…

Study of collaborative PRM business model for sustainability

Ankita Ray, Sandeep Mondal

Sustainable development comprises three bottom line concepts, i.e. protect environment, improve economic performance, and social performance. Business organization with only…

Analyzing the agile manufacturing barriers using fuzzy DEMATEL

Pavan Kumar Potdar, Srikanta Routroy, Astajyoti Behera

The purpose of this paper is to identify and analyze the agile manufacturing barriers (AMBs) for establishing a cause and effect relationship among them.

Does foreign direct investment spillover total factor productivity growth? A study of Indian drugs and pharmaceutical industry

Nitin Arora, Preeti Lohani

Foreign firms have certain advantages which may spillover to domestic firms in the form of improvements in total factor productivity (TFP) growth. The purpose of this paper is to…

Supplier selection for a sustainable supply chain: Triple bottom line (3BL) and analytic network process approach

Mohd. Nishat Faisal, Bader Al-Esmael, Khurram Jahangir Sharif

The purpose of this paper is to integrate the “triple bottom line (3BL)” approach in the supplier selection decision. It also aims to consider the feedback effect of the decision…

Measuring the supply chain risk in offshoring countries using data envelopment analysis and the analytic hierarchy process

Hokey Min, Heekeon Park, Seung Bum Ahn

An indiscreet strategy of offshoring from low-cost countries (LCCs) can do more harm than good, since invisible supply chain risks may increase hidden costs and subsequently more…

Detection of cost leaders in case of private primary school services

Subhadip Sarkar

The purpose of this paper is to provide an insight into distinguish cost leaders from the architects of diversification (Porter, 1985) using a non-central principal component…

Application of MCDM-based TOPSIS method for the selection of optimal process parameter in turning of pure titanium

Akhtar Khan, Kalipada Maity

The purpose of this paper is to explore a multi-criteria decision-making (MCDM) methodology to determine an optimal combination of process parameters that is capable of generating…

Agile manufacturing: a systematic review of literature and implications for future research

Pavan Kumar Potdar, Srikanta Routroy, Astajyoti Behera

Agile manufacturing (AM) has evolved as a revolutionary way of manufacturing the products while managing the uncertainties, product introduction time, responsiveness, innovation…

Testing the market efficiency by mean absolute deviation

Louie Ren, Peter Ren

Numerous articles have been written to prove or to disapprove the hypothesis of market efficiency. The purpose of this paper is to apply the forecast accuracy measure, mean…

High-performance benchmarking of manufacturing processes with object-based modeling

Xing Zhou, Holger Kohl

The purpose of this paper is to guide companies in conducting benchmarking studies of their manufacturing processes by viewing across industries, locations and products. In…

A fuzzy synthetic evaluation analysis of operational management critical success factors for public-private partnership infrastructure projects

Robert Osei-Kyei, Albert P.C. Chan, Ernest Effah Ameyaw

The purpose of this paper is to identify the factor groupings of a set of 19 critical success factors (CSFs) associated with managing public-private partnership (PPP) projects at…