Journal of Small Business and Enterprise Development: Volume 20 Issue 4


Table of contents - Special Issue: E-business and the SME: international perspectives of deployment

Impact of e-business on perceived supply chain risks

Nigel Caldwell, Christine Harland, Philip Powell, Jurong Zheng

– The purpose of this paper is to understand the risks managers and individual supply chains perceive from e-business.


Exploring social media adoption in small to medium-sized enterprises in Ireland

Mark Durkin, Pauric McGowan, Niall McKeown

The purpose of this paper is to address the current deficit in the literature on social media adoption within a small to medium-sized enterprise (SME) context. The authors adopt…


SMEs' adoption of enterprise applications: A technology-organisation-environment model

Boumediene Ramdani, Delroy Chevers, Densil A. Williams

This paper aims to empirically explore the TOE (technology-organisation-environment) factors influencing small to medium-sized enterprises' (SMEs') adoption of enterprise…


The role of owner/manager in adoption of electronic commerce in small businesses: The case of developing countries

Morteza Ghobakhloo, Sai Hong Tang

Based on theories from the innovation diffusion literature, the purpose of this paper is to develop an integrated model of electronic commerce (EC) adoption in small businesses…


Rural small firms' website quality in transition and market economies

John Sanders, Laura Galloway

The purpose of this paper is to investigate website quality in rural firms in four countries, by using Gonzalez and Palacios's Web Assessment Index (WAI). There is an assertion in…


IT readiness in small firms

Riccardo Spinelli, Romano Dyerson, G. Harindranath

– The aim of the paper is to explore conceptually and empirically the application of the concept of IT readiness to small firms.


The adoption of customer relationship management (CRM) technology in SMEs: An empirical study

ThuyUyen H. Nguyen, Teresa S. Waring

The aim of this paper is to use an innovation decision process to examine CRM technology adoption in small to medium-sized enterprises and its intrinsic link to the nature of the…


E-commerce for SMEs: empirical insights from three countries

Asghar Afshar Jahanshahi, Stephen X. Zhang, Alexander Brem

The main purpose of this paper is to study the benefits that an Asian company can achieve by using e-commerce. Another objective is to identify and rank the barriers influencing…


E-commerce trading activity and the SME sector: an FSB perspective

David Pickernell, Paul Jones, Gary Packham, Brychan Thomas, Gareth White, Robert Willis

This study aims to examine e-commerce within UK small and medium sized enterprises (SMEs). More specifically, it seeks to explore associations between e-commerce and internal and…


A qualitative study of innovation diffusion: the novel case of a small firm and KTP

Jyoti Choudrie, Nigel Culkin

– Using the case study of a small firm this research study aims to understand the actions required for diffusion of an innovation in a small firm.


E-business and process change: two case studies (towards an assessment framework)

Martin George Wynn, Phillip Turner, Erin Lau

– The purpose of this research paper is to explore the impacts of e-business technology adoption at process level in SMEs.


Are UK SMEs with active web sites more likely to achieve both innovation and growth?

Piers Thompson, Robert Williams, Brychan Thomas

This paper aims to examine the impact of developing more active web sites and increasing e-commerce on the relationship between innovation and growth performance in SMEs. Using…

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  • Patrick J. Murphy