Journal of Systems and Information Technology: Volume 17 Issue 3


Table of contents - Special Issue: Business Intelligence

Guest Editors: Dr Xuemei Tian, Dr Raymond Chiong, Prof Bill Martin, Prof Rosemary Stockdale

How pricing of business intelligence and analytics SaaS applications can catch up with their technology

Aaron Wolfgang Baur, Julian Bühler, Markus Bick

The purpose of this paper is to investigate the development of software pricing, following the advent of cloud-based business intelligence & analytics (BI & A…


The role of technology in the management and exploitation of internal business intelligence

Ronda Harrison, Angelique Parker, Gabrielle Brosas, Raymond Chiong, Xuemei Tian

This paper aims to provide an introductory overview of internal business intelligence (BI) and the role that technology plays in its management and exploitation. BI represents the…


The impact of business intelligence on organization’s effectiveness: an empirical study

Md. Shamsul Arefin, Md Rakibul Hoque, Yukun Bao

The purpose of this study was to identify the influence of organizational strategy, structure, process and culture on organizational effectiveness and the possible mediating role…


Reflecting design thinking: a case study of the process of designing dashboards

Amelia Cahyadi, Adi Prananto

– The purpose of this paper is to explore the complexities in dashboard design process.


Suboptimal business intelligence implementations: understanding and addressing the problems

Janelle Boyton, Peter Ayscough, David Kaveri, Raymond Chiong

The purpose of this paper is to examine the failures of business intelligence (BI) implementations and to understand why they fail as well as what action can be taken to ensure…

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Emerald Publishing Limited

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  • Dr Raymond Chiong