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Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises

Anushree Tandon (Turku School of Economics, University of Turku, Turku, Finland)
Puneet Kaur (Department of Psychosocial Science, University of Bergen, Bergen, Norway) (Optentia Research Focus Area, North-West University, Potchefstroom, South Africa)
Namita Ruparel (The School of Business, Woxsen University, Hyderabad, India)
Jamid Ul Islam (Department of Marketing, Prince Sultan University, Riyadh, Saudi Arabia)
Amandeep Dhir (School of Business and Law, University of Agder, Kristiansand, Norway) (Norwegian School of Hotel Management, UiS, Stavanger, Norway) (North-West University, Potchefstroom, South Africa)

Internet Research

ISSN: 1066-2243

Article publication date: 23 July 2021

Issue publication date: 18 January 2022




Scholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and digitization-related workplace behavior that has garnered attention in both academic and mainstream media. However, the existing literature is fragmented and needs to be consolidated to generate a comprehensive and contemporary overview of cyberloafing research and map its current intellectual boundaries. The purpose of this paper is to shed some light on systematic literature review (SLR) in cyberloafing and cyberslacking in the workplace.


A SLR is conducted to assimilate the existing research. A total of 87 studies selected through a robust protocol are analyzed through content analysis.


A total of four thematic research areas and inherent gaps are identified, including conceptualization, operationalization, antecedents and stakeholders and consequences. Results are used to assimilate thematic gaps and potential research questions (RQs) to be addressed by future scholars. To advance cyberloafing research, the authors propose a theoretically grounded comprehensive framework based on the SLR findings.


Our study's novelty rests in its state-of-the-art synthesis of cyberloafing research, which encompasses a broader scope than prior SLRs. Furthermore, developing a theoretically grounded comprehensive framework for advancing future research is a unique contribution of this study.



Disclosure of potential conflicts of interest: No potential conflicts.

The authors acknowledge the generous support from the Finnish Cultural Association (85201721 Varsinais-Suomi Regional Fund) and Foundation for Economic Education (200288).


Tandon, A., Kaur, P., Ruparel, N., Islam, J.U. and Dhir, A. (2022), "Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises", Internet Research, Vol. 32 No. 1, pp. 55-89.



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