The Learning Organization: Volume 20 Issue 4/5

Double loop learning in the Indian two‐wheeler service sector

Virupaxi Bagodi, Biswajit Mahanty

The purpose of this paper is to explore the rationale for the lack of growth in the two‐wheeler service sector despite an exponential growth in the number of two‐wheelers on…

Can organizational learning foster customer relationships? Implications for performance

Moustafa Battor, Mohamed Battour

The purpose of this paper is to investigate the influence of both organisational learning and customer relationship management (CRM) on a firm's performance, as well as the…

Knowledge transfer and the role of local absorptive capability at science and technology parks

Abd Hair Awang, Mohd Yusof Hussain, Jalaluddin Abdul Malek

This paper aims to investigate to what extent knowledge inflows have taken place among professional Malaysian workforces and what the significant employee‐related factors of…

The influence of team knowledge sourcing on team creativity: Evidences from information system development

Anis Khedhaouria, Vincent Ribiere

In a knowledge economy where innovation is a way for an organization to gain a competitive advantage, team creativity becomes an important factor of success. This paper aims to…

Organizational learning culture and leader‐member exchange quality: The way to enhance organizational commitment and reduce turnover intentions

Talat Islam, Saif ur Rehman Khan, Ungku Norulkamar Ungku Bt. Ahmad, Ishfaq Ahmed

In this global era every organization aims to retain its key workers through salary, incentives, rewards and recognition. Organizational learning culture and leaders' support are…

The “learning organisation” and Singapore culture

Kala S. Retna, Deborah Jones

The purpose of this paper is to explore practitioner and post‐colonial perspectives on the implementation of learning organisation theory and practice in a non‐Western setting.