Quality Assurance in Education: Volume 3 Issue 3

Subject:

Table of contents

BS 5750 parts 1 and 2/ISO 9000 (series); 1987 and education – do they fit and is it worth it?

G.D. Doherty

Divided into four sections, first describes the institutionalcontext and why the University of Wolverhampton decided to becomeengaged in a TQM initiative. Next describes how the…

927

Managing service quality in higher education: the role of the student as primary consumer

Frances M. Hill

Discusses aspects of current service quality theory in the contextof British higher education (HE). Focuses on the role of the student asprimary consumer of HE services (a…

14586

Context specificity and quality continuing professional education. Part 2: towards a meaningful approach

Philip Tovey

The second of two related articles examining quality assurance inuniversity continuing professional education (CPE). Proposes an actionframework which is the outcome of research…

440

Discussion paper on “Quality assessment: two traditions (a review article)” by Robert Withers

Allan Ashworth, Roger C. Harvey

A large proportion of the text of the article “Qualityassessment: two traditions (a review article)” by Robert Withers (QAE, Volume 3 Number 2, 1995) concerned itself with a…

450
Cover of Quality Assurance in Education

ISSN:

0968-4883

Online date, start – end:

1993

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova