Quality Assurance in Education: Volume 18 Issue 1


Table of contents

Quality, semantics and the two cultures

Brian Poole

The aims of this paper are twofold: first, to engage with the definition of quality as “excellence” and to show why this could be regarded as unhelpful and misleading; and…


Self‐assessment processes: the importance of follow‐up for success

Juan José Tarí

The purpose of this paper is to review the literature on self‐assessment processes and to identify the difficulties, benefits and success factors of the European Foundation for…


Cross‐evaluation of degree programmes in higher education

Juha Kettunen

This study seeks to develop and describe the benchmarking approach of enhancement‐led evaluation in higher education and to present a cross‐evaluation process for degree…


An evaluation of an internal audit on student feedback within a British university: A quality enhancement process

Ken Reid

Final year students attending British universities now complete an annual questionnaire to assess their views on their learning experiences of higher education (HE) from a variety…


Quality assurance in post‐secondary education: Some common approaches

Dennis Chung Sea Law

The common approaches to quality assurance (QA), as practiced by most post‐secondary education institutions for internal quality monitoring and most QA authorities for external…

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Emerald Publishing Limited

Open Access:



  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova