Quality Assurance in Education: Volume 13 Issue 4

Subject:

Table of contents

A history and critique of quality evaluation in the UK

Lee Harvey

To provide a history of the emergence of quality systems from the mid‐1980s. To show how quality became a primary policy concern in higher education policy. To map the development…

6387

The quest for world class university: Quality assurance and international benchmarking in Hong Kong

Ka‐ho Mok

This paper sets out in the wider context of globalization to examine how and what specific reform strategies the Government of the Hong Kong special administrative region (HKSAR…

4091

HEdPERF versus SERVPERF: The quest for ideal measuring instrument of service quality in higher education sector

Firdaus Abdullah

The purpose of this paper is to empirically test a new industry‐specific scale, HEdPERF (Higher Education PERFormance) to capture the authentic determinants of service quality…

7992

Undergraduate students' performance: the case of University of Malaya

Ervina Alfan, Nor Othman

The purpose of this study is to determine the undergraduate students' performance in the Faculty of Business and Accountancy, University of Malaya and the factors influencing the…

8322

Discourses of change ownership in higher education

Lionel Boxer

This paper demonstrates how the positioning of self and others affects change in higher education.

1112
Cover of Quality Assurance in Education

ISSN:

0968-4883

Online date, start – end:

1993

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Jeffrey W Alstete
  • Dr Heidi Flavian
  • Dr Krassie Petrova