International Journal of Public Sector Management: Volume 12 Issue 2


Table of contents

A comparison of contracting arrangements in Australia, Canada and New Zealand

Neal Ryan

Increasingly, governments are using contracts as a means of achieving accountability for public resources directed towards community organisations. This paper compares…


Financial reporting by Malaysian local authorities: A study of the needs and requirements of the users of local authority financial accounts

Mohamad Tayib, Hugh M. Coombs, J.R.M. Ameen

This study investigates and explores the needs and demands of Malaysian local authority taxpayers for financial information published by Malaysian local authorities. The…


Benchmarking and performance measurement in public sectors: Towards learning for agency effectiveness

Alexander Kouzmin, Elke Löffler, Helmut Klages, Nada Korac‐Kakabadse

Given the prevailing emphasis on agency performance, customer focus, stakeholder’s interests and other methods of assessment under new public administration and prevailing…


Guiding principles on civil service reform in Africa: an empirical review

Clay Wescott

The Guiding Principles on Civil Service Reform were endorsed by the Special Programme of Assistance for Africa (SPA) as a tool for better co‐ordination of donor support…


Problems of university governance in Britain: Is more accountability the solution?

Pamela Ackroyd, Stephen Ackroyd

University governance has been in flux for some time. Examines the current situation, the legal framework and how power is distributed. Discusses the problems and…


Associations between outcome measurement, accountability and learning for non‐profit organisations

Natalie Buckmaster

Outcome measurement procedures have been advocated recently as a means of eliciting better accountability and more effective program evaluation by non‐profit…


Integrated local service systems: part 3

Chris Bacon

In the first article (IJPSM Vol. 11 No. 6) on integrated local service systems (ILSS) we outlined the key features of this type of application of computers using the…

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  • Prof Dr Sandra van Thiel