Journal of Management in Medicine: Volume 6 Issue 1

How Market‐oriented is Your Service?

Virginia Hayden

Describes how a marketing orientation can enable health careorganizations to plan the service provision most likely to meet consumerneed and to be both effective and efficient…

Assessing the Effectiveness of Quality Assurance

R. Carr‐Hill, G. Dalley

Traces the origins of the fashion for quality assurance anddiscusses the requisites of a quality assurance strategy. On the basisof a Department of Health funded study in England…

The New Contract and Relationships in General Practice

Sybil Myerson

Describes relationships in general practice and the manner in whichthese have changed since the implementation of the new contract in 1990– based on the perceptions of 20 urban…

Management Training for Consultants: A Personal Experience

Linda Patterson

Describes the Open University Course “Managing HealthServices” and its relevance to managerial training of consultants.

Beyond the Annual Report

Colin Thunhurst

Reflects on three years′ experience of Annual Reports on the PublicHealth. Argues that the material benefits do not warrant an overlysubstantial amount of dedicated time – a…

What Business is the NHS in?

A composite of the views of nine eminent doctors, managers andacademics on just what the business of the NHS is. Issues discussedinclude: resource limitations: “care and repair”…

Creating a Regional System for the Effective Management of Communicable Disease Control: The Yorkshire Approach

Frada Eskin

Describes the process which Yorkshire Regional Health Authority haschosen to adopt to ensure that a comprehensive, co‐ordinated,region‐wide system has been implemented. The system…

Ethics and Health Care Rationing – New Challenges for the New Public Sector Manager

Iain J. Smith

The new public sector health managers are now being asked to makedifficult choices regarding the rationing of health care. This is a newexperience for many and exposes the ethical…