International Journal of Quality & Reliability Management: Volume 30 Issue 2

Using reliability indicators to explore human factors issues in maintenance databases

Nektarios Karanikas

The aim of this paper is to explore the usefulness of repairable parts simple historical databases in assisting the human factors experts to identify candidate areas for applying…

Implementation of a Six Sigma project in a 3M division of Brazil

Ricardo Pires de Souza, Hélio Roberto Hékis, Lucas Ambrósio Bezerra Oliveira, Jamerson Viegas Queiroz, Fernanda Cristina Barbosa Pereira Queiroz, Ricardo Alexsandro de Medeiros Valentim

The Six Sigma project aims at a continual reduction in process variation, eliminating defects or flaws in products and services, optimizing processes and reducing costs. The…

A framework for Six‐Sigma driven RFID‐enabled supply chain systems

Yahia Zare Mehrjerdi

This paper aims to propose a new framework for selecting strategies from the pools of RFID strategies, Six‐Sigma strategies and supply chain strategies. To gain a better…

Gage R2&E2: an effective tool to improve the visual control of products

Jean‐Luc Maire, Maurice Pillet, Nathalie Baudet

The variability of the results of a visual control is often high. This paper aims to propose a new tool to give information about what improvement actions can be carried out to…

Convergence theory in quality management: evidence from the petroleum industry

Mahour Mellat‐Parast

The purpose of this paper is to investigate the effect of top management support for quality and human resource management practices on quality results in the petroleum industry.

Techniques for impact evaluation of performance measurement systems

F. Franceschini, M. Galetto, E. Turina

Organizations often introduce performance measurement systems (PMSs) in order to evaluate the level of their performance, make comparison with competitors, and plan their future…