Strength through unity (unified communications and collaboration programmes in UK public and private organization IT systems)

Strategic Direction

ISSN: 0258-0543

Article publication date: 20 September 2011

Keywords

Citation

Morgan, G. (2011), "Strength through unity (unified communications and collaboration programmes in UK public and private organization IT systems)", Strategic Direction, Vol. 27 No. 10. https://doi.org/10.1108/sd.2011.05627jaa.009

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited


Strength through unity (unified communications and collaboration programmes in UK public and private organization IT systems)

Article Type: Abstract From: Strategic Direction, Volume 27, Issue 10

Morgan G.Computing, May 2011, Start page: 31, No. of pages: 2

Gathers and summarizes the views of leads from the public and private UK IT sectors about the challenges and benefits of deploying unified communications. Reports how global insurance giant Aviva has rolled out a global unified communications (UC) and collaboration programme in a matter of months. Explains that the aim is to demonstrate the value of such a system in a central business unit. Notes that, at Arriva, the UC formed part of a broader strategy to address the ways in which the company worked, and so was linked to collaboration tools. Describes how UC technology has been used by University College London Hospital (UCLH) to bring uniformity to the organization.Article type: ViewpointISSN: 0307-8965Reference: 40AL322

Keywords: Communications technology, Private sector organizations, Public sector organizations, United Kingdom