(2004), "Magical performance", International Journal of Productivity and Performance Management, Vol. 53 No. 8. https://doi.org/10.1108/ijppm.2004.07953had.002
Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited
The recently released Gartner “Magic Quadrant for Pure-Play BPM” Research Note places Pegasystems n the upper-right “Leaders” quadrant among companies that specialise in business process management (BPM) technology.
The Magic Quadrant report evaluates BPM companies on their vision’s completeness and their ability to execute that vision through product development and services. Companies listed in the “Leaders” quadrant are performing well today, have a clear view of market direction, and are actively building competencies to sustain their leadership position in the market. The survey considered a wide range of BPM companies, from niche players to diversified multi-national corporations.
The report defined completeness of a company’s vision by its management’s understanding of technical and marketing issues, and its ability to innovate and to grow the business. It defined ability to execute as technical expertise and technology assets and the financial and marketing resources companies commit to product development and support.