Fly right

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 1 December 2004



(2004), "Fly right", International Journal of Productivity and Performance Management, Vol. 53 No. 8.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

Fly right

Flybe, the UK’s third largest low-cost airline, has selected Igentica’s price optimisation software to enhance business processes. The selection process was carried out over a two-month pilot period where Igentica’s software was tested against other solutions.

Igentica’s Flightmonitor platform is an ASP-based service that allows pricing and revenue managers to check fares from other airlines’ web sites using advanced non-loading and non-blocking techniques. The recent addition of reporting services allows revenue managers to view searched data immediately in a graphical manner.

Flightmonitor can be programmed to retrieve data in a customer-defined format, for example competitor price, route and schedule information on a daily basis for multiple airlines across Europe. In addition, value-added applications can be used to analyse this information and then output a set of prices by route which can be fed into the airline’s pricing/revenue management system. Pricing and revenue managers can conduct real-time searches on particular competitors, routes or cities.


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