(2004), "Shut up and Listen!: The Truth about How to Communicate at Work", International Journal of Productivity and Performance Management, Vol. 53 No. 5. https://doi.org/10.1108/ijppm.2004.07953eae.003
Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited
Shut up and Listen!: The Truth about How to Communicate at Work
Theo Theobold and Cary CooperKogan PageISBN: 0749440244£9.99
Not another book on communication I hear you cry! Perhaps as business gets more complex – and so does communication – this proliferation of books addressing the subject of communication is inevitable. At least this one is both short and readable. It contains a range of practical tips to back up the comments made and issues raised. Many of these comments and issues arise from others directly involved in establishing and operating the communications strategies of major organisations such as the BBC, Nokia and Microsoft.
The theory behind this book is that we communicate better when we better know and understand ourselves, and those with whom we are trying to communicate. The profiles in this book are of the people and their communications strategies to illustrate the set of key principles underlying this basic theory.