Thailand - Bangkok Hospital Group and IBM to provide quality healthcare in Thailand

Citation

(2010), "Thailand - Bangkok Hospital Group and IBM to provide quality healthcare in Thailand", International Journal of Health Care Quality Assurance, Vol. 23 No. 1. https://doi.org/10.1108/ijhcqa.2010.06223aab.007

Thailand - Bangkok Hospital Group and IBM to provide quality healthcare in Thailand

Article Type: News and views From: International Journal of Health Care Quality Assurance, Volume 23, Issue 1

Keywords: Quality, Bangkok, Patients

Bangkok Hospital Group is working with IBM to enhance its patient care services to provide smarter healthcare in Thailand. Delivering on its commitment to provide the highest quality, internationally accepted standards of medical services, Bangkok Hospital Group continues to invest in best-in-class information technology.

Bangkok Hospital Group launched a project to integrate and centralize its electronic medical records with IBM Power(TM) Systems in an effort to improve services by providing the most convenient and effective care. The new system will manage and interconnect the medical records to other hospitals in the network, offering patients a “one-stop” registration, along with quicker and more convenient services.

In addition to improved efficiency in patient records and tracking, the group of hospitals will also upgrade its financial and business management system with IBM Cognos TM1, which provides intelligent financial analytics capabilities. The software will connect hospital data and analyze statistics to help executives make precise investment decisions that will truly meet patients’ needs.

Dr Chatree Duangnet, Chief Executive Officer of Bangkok Hospital Medical Center said, “Throughout our 37 years of operation we have sought to provide medical services that match the highest international standards, employing the most appropriate and up-to-date practices and technology in all fields of medicine. With IBM, we are able to offer an effective treatment analysis faster than before, and with more convenient services. The systematic and integrated data system will be of great benefit for medical research, paving the way for Bangkok Hospital Group to set a new standard of Smarter Healthcare in Thailand”.

Veerasak Kritsanapraphan, Chief Information Executive, Bangkok Hospital Group added, “The IT development projects with IBM greatly benefits both patients and doctors. From now on patients of Bangkok Hospital and 17 other centers in the group can experience a single, hassle-free registration process, while doctors can instantly track patient medical history. To support our business expansion, we also adopted IBM software to help the hospital improve its financial performance management with ‘what-if’ modeling capabilities for more effective business planning. This technology will help executives meet clients’ needs and bring greater returns”.

According to Thanwa Laohasiriwong, Country General Manager, IBM Thailand Co. Ltd, “Bangkok Hospital Group is a great example of an organization applying IT systems for service excellence and effective management. In a business which is all about making people feel confident of the treatment they are receiving, our technology and innovation, together with our highly experienced and skilful support team will help Bangkok Hospital Group achieving its future business goals”.

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