Editorial

Citation

Okumus, F. (2010), "Editorial", International Journal of Contemporary Hospitality Management, Vol. 22 No. 6. https://doi.org/10.1108/ijchm.2010.04122faa.001

Editorial

Article Type: Editorial From: International Journal of Contemporary Hospitality Management, Volume 22, Issue 6

We are delighted to announce that IJCHM has been accepted into the Thomson Reuters Social Science Citation Index (SSCI)! This is fantastic news and well-deserved recognition that IJCHM is one of the leading journals in the hospitality field. The journal will receive its first Impact Factor in 2011.

This issue includes seven articles and a book review. In the first article, Pieter C.M. Cornelis presents results of an experiment on the effects of co-branding from a real-life theme park perspective. This study is based on a field experiment in which the IBRA-method of measuring brand associations was used. This article presents one of the first applications of the effects of co-branding in a specific theme park setting. In the second article, Basak Denizci Guillet and Rob Law examine hotel star ratings on selected third-party distribution websites, taking Hong Kong hotels as the sample. The authors retrieved and analyzed star rating information from 11 online distribution websites for all hotels in Hong Kong. They found that about 60 percent of the hotels were on at least six of the selected distribution channels, and only 24 percent of the hotels had consistent star rating across different distribution channels. In the third article, Khaldoon Nusair, Hae Jin Yoon, Sandra Naipaul and HG Parsa investigate the effects of price discount frames and price discount levels on consumer perceptions about the quality of the service product, the value of the discount, and their purchase intentions. This study uses an experiment and the results of this study indicate that price discount frames and discount levels affect consumers’ perceptions on the value of the discount, the quality of the service, their intention to purchase and their willingness to engage in WOM advertising.

In the next article, Osman M. Karatepe investigates the effects of work-family conflict, family-work conflict, work-family facilitation, and family-work facilitation simultaneously on exhaustion. Data for this study were collected from full-time frontline employees of the four- and five-star hotels in Albania. The results of the hierarchical multiple regression analysis demonstrate that both work-family conflict and family-work conflict amplify exhaustion. This study adds to the compendium of knowledge by examining the aforementioned relationships via data gathered from a sample of full-time frontline hotel employees in Albania. The article by Muchazondida Mkono investigates the “love” side of what could be described as a love-hate relationship that hospitality managers share with their jobs. The authors interviewed 83 hotel managers in 23 registered hotels in Zimbabwe. The most liked attributes of hospitality management careers among Zimbabwean hotel managers were interacting with people from various countries, cultures, and lifestyles; working in a “nice” environment; perks; challenging work and stimulating work.

Adele Ladkin and Karin Weber examine the career motivations, paths and challenges of convention and exhibition (C&E) industry professionals in Asia. Results from their online study indicated that there was no specific career route/path into the industry. The study results indicate that professionals showed a high level of career commitment and faced a variety of challenges relating to environmental, customer and job demands. The final article by Olga Gjerald and Torvald Øgaard develops and validates a framework to measure employees’ basic assumptions about guests and co-workers in the hospitality industry. Data were collected from two independent samples using self-administrated questionnaires. Study results identified two dimensions of basic assumptions about guests, control and affect. Assumptions about co-workers also consisted of two main dimensions, termed responsibility and competence. The results show that assumptions about guest control positively correlate with subjective job performance; assumptions about guest affect and co-worker competence positively correlate with organisational commitment and job satisfaction; and assumptions about co-worker responsibility positively correlate with intentions to stay with the organisation. Finally, Marianna Sigala provides a book review on Operations Management in the Travel Industry. This book is edited by Peter Robinson and published by CABI International.

Papers included in this issue offer empirical findings and discussions about branding, online hotel ratings, work-family interaction, hospitality careers, career motivations in the convention industry and assumptions about guests and co-workers. Again this issue also provides empirical findings and discussions from different countries such as The Netherlands, Hong Kong, SAR, China, USA, Albania and Norway. We hope that our readers find all the articles published in this issue timely, relevant and useful.

Fevzi OkumusEditor-in-Chief