The Italian travel agencies and tour operators: Role evolution and information system
Article publication date: 1 March 2000
The active role that the tourism sector assumes in increasing the Gross Domestic Product is by now recognized and this fact makes the operators in the sector considerably more responsible. So all the companies that operate in the sector need a continous managerial adaptation such that renders them able to answer, time after time, the demand necessities.
Baldarelli, M. (2000), "The Italian travel agencies and tour operators: Role evolution and information system", The Tourist Review, Vol. 55 No. 3, pp. 42-53. https://doi.org/10.1108/eb058340
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