Implementation: Key to organizational change

Abstract

Large‐scale change efforts are most likely to fail during the implementation phase. Implementation refers to the activities that take a design and make it operational. This article describes ten planning and management practices to prevent failures and, second, ten tactics for reviving stalled implementation efforts.

Citation

Smith, M.E. and Mourier, P. (1999), "Implementation: Key to organizational change", Strategy & Leadership, Vol. 27 No. 6, pp. 37-41. https://doi.org/10.1108/eb054653